GFE Trainer Skills Assessment Answers

GFE Trainer Skills Assessment Answers

This exam tests the skills trainers need to deliver training on Google for Education tools. It is a prerequisite for the Certified Trainer program.

This exam is timed. You will have 90 minutes to answer 20 questions. All questions are worth 1 point and no partial credit will be given. You must score a 80% in order to pass the exam (16/20).

 

 

Some questions:

 

Parents at your school want to know more about Google Workspace for Education. How would you describe the core suite?

Choose 2 answers

• A. It is a productivity tool only accessible through student Chromebooks.
• B. It includes a set of online tools for email, calendar, and chat.
• C. It offers collaboration tools to create, share, and edit files in real time.
• D. It offers limited Gmail and Google Drive for parent groups.
• E. It provides classroom management techniques for teachers.

 

You have been asked to lead a training at a school in the United States. The school leaders have questions about privacy and safety for students within Google Workspace and have completed some steps to protect the privacy and security of their users. Showcase your knowledge of compliance by pairing up each action with the applicable U.S. law.

 

The school Information Technology team has researched and installed a content filter for all websites accessed on the school network.

• COPPA
• CIPA
• FERPA

 

All students under age 13 bring in a signed parent permission slip to access their Google Workspace for Education account.

• COPPA
• CIPA
• FERPA

 

The school handbook dictates that parents of any student under 18 have the right to protect access to his/her education records.

• COPPA
• CIPA
• FERPA

 

A group of parents at your school has expressed concerns about the privacy of their children’s data inside of Google Workspace for Education. How can you accurately describe the way Google uses student data?

• Google can sell student data to third party apps without parent consent.
• Google can use student data to target students ads in Core Services.
• Google doesn’t assume ownership of any student data in Google Workspace for Education core services, and this is stated in the user agreement.
• Google can distribute student data to higher education institutions.

 

Your school wants to sign up for Google Workspace for Education. What two things do you need to do when you fill out Google’s sign up form?

Choose 2 answers

• Confirm your school qualifies for Google Workspace for Education.
• Ask neighboring organizations or schools how to set up Google Workspace for Education.
• Verify that the domain you want to use belongs to your organization.
• Input your bandwidth to verify it can handle the use of Google Workspace for Education.
• Prepare a purchase order for the activation cost.

 

Your school community is wondering why Google is involved in education. You want to explain that education is core to Google’s mission. What is Google’s mission?

• Create productivity tools with the largest number of features.
• Focus on moonshot thinking and ideas.
• Organize the world’s information and make it universally accessible and useful.
• Better connect people around the world to create a global community.

 

The users in your organization want to try a few new web services that integrate with Google. However, they are wary of creating more user accounts because they are having trouble remembering passwords to their existing accounts. Which solution would require the minimum number of steps to implement on the user’s part?

• Utilize the Single Sign-on Service for Google Workspace.
• Encourage them to create just a few new accounts.
• Have them write down all their usernames and passwords.
• Express your sympathy and show them various account management strategies.

 

Your organization wants to limit Gmail features for students but not for staff members. What solution can you offer?

• You must set up different domains for students and staff.
• Place students and staff into different organizational units and change the settings for students.
• Tell students to go into their Gmail settings and turn off the features.
• Explain to students that they should use their personal Gmail accounts.

 

The users in your organization have many questions about Google Workspace for Education. Show your knowledge by pairing up each question with the correct answer.

Are there any system requirements for using Google Workspace?

• Enter product-name.google.com in the address bar.
• Create a Chrome profile for each account.
• Google Workspace runs in supported browsers across platforms
• Use Google Workspace Sync for Microsoft Outlook.

 

How can I switch between Google Workspace products?

• Enter product-name.google.com in the address bar.

• Create a Chrome profile for each account.
• Google Workspace runs in supported browsers across platforms
• Use Google Workspace Sync for Microsoft Outlook.

 

How do I switch between multiple Google accounts?

• Enter product-name.google.com in the address bar.
• Create a Chrome profile for each account.
• Google Workspace runs in supported browsers across platforms
• Use Google Workspace Sync for Microsoft Outlook.

 

Can I access my Gmail from Microsoft Outlook?

• Enter product-name.google.com in the address bar.
• Create a Chrome profile for each account.
• Google Workspace runs in supported browsers across platforms
• Use Google Workspace Sync for Microsoft Outlook.

 

Your Information Technology department is having trouble resolving some issues with your organization’s Google Workspace for Education account. Name three troubleshooting options that are available to Google Workspace for Education domains.

Choose 3 answers

• Visit the nearest Google office and ask the front desk for support.
• Browse the Google Workspace Administrator Help Center.
• Contact Google by utilizing Google Workspace for Education’s phone, email, and chat support.
• Visit a Google Product Forum, search for your question, and post your question if it hasn't been answered.
• Create a Google Group, invite the public to join, and ask your question in a discussion thread.

 

Although your school provides devices for all students, many of the students in your organization do not have Internet access at home. There is concern that students will then have unequal access to Google Workspace for Education. How can you enable students to work on Google files offline? Match the solution to the correct platform.

 

Enable offline access in the Chrome browser to edit Docs, Sheets, Slides, and Drawings.

• Android and iOS
• Desktops and Laptops

 

Enable offline access in the Drive app to edit Docs, Sheets, and Slides.

• Android and iOS

• Desktops and Laptops

 

When designing a professional development session, you have many delivery options. As a trainer, you may use different formats over the course of the year. Match the description with the delivery option.

 

In-person and online professional development.

• Modeling Lessons
• Coaching
• Large Group Training
• Small Group Training
• Asynchronous Online Learning
• Blended Learning

 

Few teachers in attendance for individualized attention.

• Modeling Lessons
• Coaching
• Large Group Training
• Small Group Training
• Asynchronous Online Learning
• Blended Learning

 

Peer observations.

• Modeling Lessons
• Coaching
• Large Group Training
• Small Group Training
• Asynchronous Online Learning
• Blended Learning

 

Learn at your own pace, on your own time.

• Modeling Lessons
• Coaching
• Large Group Training
• Small Group Training
• Asynchronous Online Learning
• Blended Learning

 

Personalized one-to-one support.

• Modeling Lessons

• Coaching
• Large Group Training
• Small Group Training
• Asynchronous Online Learning
• Blended Learning

 

Many teachers in attendance.

• Modeling Lessons
• Coaching
• Large Group Training
• Small Group Training
• Asynchronous Online Learning
• Blended Learning

 

Being knowledgeable about Google Workspace integrations across subjects and grade levels is important for all Certified Trainers. Match the training use case with the best Google tool for the task.

 

Build a collaborative meeting agenda.

• Forms
• Calendar
• Classroom
• Docs

 

Streamline the exchange of materials and resources during a training session.

• Forms
• Calendar
• Classroom
• Docs

 

Collect data and feedback before, during, and after a training.

• Forms

• Calendar
• Classroom
• Docs

 

Schedule 1-on-1 appointments with teachers and administrators.

• Forms
• Calendar
• Classroom
• Docs

 

While supporting a teacher leading her first training, you notice the participants are very distracted by a big announcement. Knowing the unique qualities of adult learners, how would you coach the teacher in providing high-quality instruction?

• “Just tell the teachers to put their worries to the side for now and think about it later.”
• “Stop the training and give them the whole time to vent and worry.”
• “Take a few moments to acknowledge the issue and then continue on with the training.”
• “Report the teacher’s behavior to the school leader and recommend consequences for misbehavior.”

 

During your training sessions, you have come across a group of teachers who seem resistant or reluctant to attend your trainings. What are some strategies you can use to help engage them?

Choose 2 answers

• Tell the teachers that your training sessions will definitely make them better teachers.

• Focus the discussions on the positive impact to student learning and outcomes.
• Determine current needs of those teachers and develop PD to show how technology can address those needs.

• During your training sessions be sure to stick to the agenda so the teachers know everything will be covered.
• Explain to the teachers that your training sessions are mandatory.

 

You want to know how effective your training sessions have been. How might you gather feedback from your attendees?

Choose 3 answers

• Ask teachers to send you an email during their free time summarizing what they learned in your session and any suggestions for improvements.
• Design a post-session survey that will allow you to compare data from the pre-session survey about confidence levels.
• As long as you cover all the information on your training agenda, you do not need to gather feedback.
• Have teachers turn and discuss with a partner what they learned in the session while you work on other tasks.
• Utilize an exit ticket using Google Forms

 

You have been tasked with creating learning resources for the staff in your organization. Which Google tools can you use? Match the type of resource you want to create with the most appropriate tool.

 

A resource handbook that is best viewed like a book in presentation mode.

• Google Drawings
• Google Docs
• Google Slides
• YouTube

 

A platform for storing video tutorials.

• Google Drawings
• Google Docs
• Google Slides
• YouTube

 

An interactive online poster with hyperlinks layered over an image.

• Google Drawings

• Google Docs
• Google Slides
• YouTube

 

A one-page help guide.

• Google Drawings
• Google Docs
• Google Slides
• YouTube

 

You are planning a teacher training for new hires in your organization. You want to create opportunities for these teachers to bond and interact with each other. How can you design your training to meet this goal?

Choose 2 answers

• Have the attendees play ice breaker games.
• Share that Google Docs can be used for note taking.
• Create an online community and have the teachers participate in a virtual discussion.
• Ask the teachers to browse through an internal Google Site to learn more about topics of interest to them.
• Tell the teachers that Blogger is a great platform for sharing your ideas with the world.

 

A teacher is concerned that the emails in his Google Workspace account are being scanned. You want to ease his concerns and let him know that scans are automated to provide better features and security in the product. Which of the following features are possible because of automated scanning?

Choose 2 answers

• Smart Reply
• Auto-whitelist of email recipients
• Virus and spam protection
• Embed images within emails
• Delete inappropriate content automatically

 

Your organization leader wants to know how effective your training sessions have been. What information could you share with him to show your impact?

Choose 2 answers

• Highlight the blog posts you wrote that share the stories of teachers implementing new skills into their classroom.
• Present the data you have collected from anonymous post-session surveys on Google Forms.
• Provide a list of the sessions you have led.
• Explain to your organizational leader that your training sessions are private and you cannot share any information.

 

After a training session, many teachers want to continue the conversation away from school. Which of the following might best enable your teachers to continue to work together as a group?

Choose 2 answers

• Configure permissions to use the Google Groups interface to only allow owners of the group to post.
• Create a Google Classroom so that teachers can share ideas, links, and resources.
• Send each teacher a list of email addresses for all teachers in the school.
• Create a Web Forum in Google Groups whereby the teachers can communicate with all other members of the group.