vmartinez

 

When cross-selling Service Hub and Sales Hub, why might you demo workflows and Service Hub’s ticket pipeline to auto-generate onboarding tasks?

 

• To decrease churn and quota clawbacks
• To decrease time to close
• To aid with content creation
• To enhance your SEO efforts

 

 

True or false? The goal of a value-based demo is to show your prospect all of the features in Service Hub.

 

• True

 

• False

 

 

Which of the following prospect scenarios would benefit from receiving a demo of Service Hub’s survey feature?

 

• Your prospect is struggling to keep up with their tickets
• Your prospect wants to measure customer sentiment.
• Your prospect wants to expedite the sales to service handoff.
• Your prospect needs a way for customers to self-service their challenges.

 

 

When should the value-based demo occur?

 

• After the business considerations stage of the HubSpot sales process
• After you complete the connect and discovery stages of the HubSpot sales process
• Before you collect information about the prospect’s business, goals, and challenges
• During the business considerations stage of the HubSpot sales process

 

 

During the discovery call, your prospect indicates that he is looking for a way to prove ROI for his service team. Which HubSpot tools should you demo?

 

• Surveys
• Knowledge Base
• Service Analytics
• Customer Portal

 

 

Service Hub is customer service software that helps you do all of the following except what?

 

• Deepen customer relationships
• Connect to the front office
• Drive team efficiency
• Close deals faster