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Hubspot Social Media Marketing Certification II Exam Answers

Hubspot Social Media Marketing Certification II Exam Answers

Hubspot Social Media Marketing II Answers

 

Exam URL: https://academy.hubspot.com/courses/social_media_ii

 

 

Questions:

 

Which of the following storytelling techniques is considered effective for social media?

  • Using jargon and business-speak
  • Highly detailed stories
  • Short and impactful stories
  • Focusing solely on your brand

 

Which of these is NOT a good practice when repurposing long-form content into short-form videos?

  • Using the most engaging, relevant clips from the long video
  • Keeping the short videos between 20 and 60 seconds
  • Running them as a series or part of a video carousel
  • Using copyrighted music

 

True or false? The Problem-Solution Framework involves showcasing the journey of a customer, from the initial awareness of the company’s product or service, through the decision-making process, and ultimately to the post-purchase experience.

  • True
  • False

 

  1. Which of the following should NOT be considered when setting a social media budget?
  2. How much does the average organization spend on social media marketing per month (in US dollars)?
  3. True or false? When budgeting for social media advertising, you shouldn’t run the same ad across all platforms.
  4. How much of your advertising budget should go towards ad spend?
  5. Which of the following is a primary advantage of using social media in omnichannel marketing?
  6. How does omnichannel marketing impact a customer’s experience with a brand?
  7. True or false? In omnichannel marketing, it’s best to post the exact same content across all social media platforms.
  8. When integrating social media into your broader omnichannel strategy, it’s crucial to do which of the following?
  9. Which of the following is an unethical use of social media automation and AI tools?
  10. What benefit does AI bring to scheduling social media posts?
  11. True or false? AI can be used to tailor advertising content and target specific users based on their interests, demographics, and other data points.
  12. What is a potential benefit of keeping social media management in-house?
  13. When hiring a social media agency, what is one of the important questions you should ask?
  14. True or false? Christina Garnett, a HubSpot principal marketing manager, suggests that outsourced social media managers need the same type of resources and knowledge as an in-house social media manager.
  15. What are the two types of online communities?
  16. You’re part of a team at your company that’s responsible for setting up an online community. While creating the strategy, one of your colleagues argues that considering an exit plan is unnecessary and a waste of time. How do you respond?
  17. What is one of the key performance indicators (KPIs) for measuring the success of an online community?
  18. You’re in a meeting with your marketing team discussing the performance of your company’s social media community. A new team member suggests tracking the company’s profit margin as a key performance indicator (KPI) for the social media community. How do you respond?
  19. Which of the following is NOT a reason why a business might build a social media community?
  20. Fill in the blank: If you’re not prepared to invest time and energy into regular engagement with your community, you won’t be able to reap the benefits of ______________.
  21. What should a brand consider if it’s unsure whether to create a community or if it lacks the resources for a community team?
  22. In the context of digital advertising, what are third-party cookies?
  23. As a digital marketing manager, you’re in a meeting discussing user data and privacy on your company’s website. A colleague voices concern that first-party cookies are often seen as non-essential and a breach of privacy. How do you respond?
  24. What is one of the changes happening in the field of digital advertising with respect to third-party cookies?
  25. Select all that apply. What are some of the new ways that marketers will need to adapt in a future without third-party cookies?
  26. In the context of digital marketing, what is zero-party data?
  27. What is one of the potential benefits of using second-party data in advertising?
  28. Which type of marketing is characterized by targeting ads based on current events that customers may be interested in?
  29. What does Meta’s Conversions API aim to do?
  30. True or false? The Meta Conversions API only works effectively when used in conjunction with a browser pixel.
  31. How can you connect your website or server to the Meta Conversions API?
  32. According to Lately’s Kate Bradley Chernis, where should you start when thinking about the structure of a story?
  33. Which storytelling framework would be best suited to showcase the company’s history, mission, and vision?
  34. What is the purpose of using the underdog archetype in a social media storytelling campaign?
  35. Nicole O’Donnell suggests using what type of individuals to act as inspiration in storytelling for brands?
  36. Fill in the blank: In short-form video, editing styles should vary depending on the _________.
  37. Which of the following is NOT a potential benefit of using AI in social media content creation?
  38. Select all that apply. What is a potential downside of relying on AI for social media content creation?
  39. How can you maintain authenticity while using AI to generate social media content?
  40. What is the projected value of global sales USD via social media platforms by 2026?
  41. Fill in the blank: The connection between social and commerce essentially involves driving ______ and providing the immediate opportunity to buy.
  42. Which of the following is a crucial factor to consider when developing a social commerce strategy?
  43. What kind of influencer often has a smaller following, but a highly engaged audience that trusts their opinions?
  44. True or false? AI can be a powerful tool for improving your social commerce strategy by developing content and automating customer support.
  45. Which of the following is NOT a technique you can use in your social commerce strategy?
  46. Which of the following statements best describes the benefits of short-form videos?
  47. Select all that apply. What is a benefit of filming videos with a smartphone for social media content?
  48. When creating videos for social media, how should you hold your phone when recording?
  49. If you don’t have access to natural light when filming indoors, which affordable equipment could help create a well-lit environment?
  50. True or false? An engaging story that connects with your audience is more important than having high-quality lighting and expensive equipment.
  51. True or false? Most short-form videos are filmed horizontally.
  52. Which of the following is NOT recommended when creating short-form videos?
  53. You are advising a team of video content creators who are targeting a Gen Z audience. One of the creators mentions incorporating a technique they heard about called the “millennial pause” into their editing style. How do you respond?
  54. Fill in the blank: _________ is a recommended strategy to keep viewers engaged throughout a video.
  55. What is NOT considered a best practice while creating short-form videos?
  56. What’s the benefit of having a script for your videos?
  57. The SPACES model helps businesses determine the value of a community. What does the “A” in SPACES stand for?
  58. Which statement best describes the concept of Web3?
  59. True or false? The success of an agency’s efforts should be measured by how many posts they can generate for your social media platforms.
  60. As the new social media strategist for a small American tech startup, you are tasked with expanding the company’s user base to Europe and Asia. You suggest to your manager that you want to use geotargeted ads on Meta and LinkedIn. You explain that this strategy would entail which of the following?
  61. A company has recently launched a new product and is curious about public sentiment. They’ve received a significant amount of social media comments about the product. Which of the following strategies would be the most effective way to better understand general public perception?
  62. True or false? AI can be used to generate content and create platform-specific messages and images in your brand voice.
  63. What is one of the benefits of AI in social media content creation as explained by Kate Bradley Chernis?
  64. Which of the following was identified as a significant change in the social media landscape?
  65. Your company’s marketing team is aiming to enhance its tracking capabilities to better understand user behavior across the web. A team member suggests that recent changes in privacy laws and data protection would make this easier. As an expert in the field, how do you respond?
  66. Select all that apply. According to the lesson, how can a community help businesses?
  67. What is one tactic to ensure success in community building?
  68. You’re the new social media manager at a start-up company. During your first strategy meeting, an enthusiastic team member suggests choosing the platform for your social media community because it’s the most popular. How do you respond?
  69. Select all that apply. Which element(s) are important to consider when developing your community strategy?
  70. How does LinkedIn’s “Group Identity for B2B” work?
  71. In storytelling, what does the “logic of emotion” mean?
  72. Select all that apply. For what reason(s) do we tell stories?
  73. Fill in the blank: Visual information is cognitively processed ___ times faster than text-based information.
  74. What is NOT a way to collaborate with micro-influencers for social commerce campaigns?
  75. How can live stream sales be made more engaging and interactive?
  76. Select all that apply. Why is user-generated content (UGC) important for social commerce?
  77. Fill in the blank: _________ shopping is a trend where companies showcase their products in real-time, providing an engaging and interactive experience for customers.
  78. According to Jamal Meneide, which part of a short-form video is the most important?
  79. You’re collaborating with a video editing team on a social media campaign targeting a diverse, international audience. A team member suggests that text overlays or captions aren’t needed since the video’s audio is clear. How do you respond?
  80. What purpose does a call-to-action serve in a short-form video?
  81. True or false? First-party cookies allow businesses to analyze actions taken on other websites that were visited by a user.
  82. Select all that apply. Under what condition(s) might a company consider outsourcing their social media tasks?
  83. What is one of the reasons brands are moving towards community-led growth?
  84. Fill in the blank: One of the primary considerations when planning short-form video content is the ___________.
  85. True or false? Short-form videos are typically watched for less than 40% of their length.
  86. Fill in the blank: Jamal Meneide mentions three pillars for video editing and post-production. They are concision, clarity, and _____.
  87. Which of the following is a recommended practice in video creation?

 

 

True or false? The Problem-Solution Framework involves showcasing the journey of a customer, from the initial awareness of the company’s product or service, through the decision-making process, and ultimately to the post-purchase experience.

By

True or false? The Problem-Solution Framework involves showcasing the journey of a customer, from the initial awareness of the company’s product or service, through the decision-making process, and ultimately to the post-purchase experience.

 

  • True

 

  • False

 

Explanation: The correct answer to the question about the Problem-Solution Framework is False. The Problem-Solution Framework revolves around identifying a specific problem or pain point that the target audience faces and presenting the company’s product or service as the solution to that problem. Unlike the journey of a customer from initial awareness to post-purchase experience, which is characteristic of the Customer Journey Framework, the Problem-Solution Framework focuses on addressing a specific need or challenge faced by the audience and demonstrating how the company’s offering can effectively resolve it. By framing the narrative around the problem and its solution, marketers can create content that resonates with the audience’s needs and motivations, positioning the brand as a valuable and relevant solution provider. This approach helps to capture the audience’s attention, generate interest in the product or service, and drive action by highlighting its benefits and value proposition in addressing their pain points. Therefore, the statement that the Problem-Solution Framework involves showcasing the customer journey from awareness to post-purchase experience is incorrect, as it misrepresents the fundamental concept and focus of this particular framework in marketing strategy.

Which of these is NOT a good practice when repurposing long-form content into short-form videos?

By

Which of these is NOT a good practice when repurposing long-form content into short-form videos?

  • Using the most engaging, relevant clips from the long video
  • Keeping the short videos between 20 and 60 seconds
  • Running them as a series or part of a video carousel
  • Using copyrighted music

 

Explanation: The correct answer is Using copyrighted music. Repurposing long-form content into short-form videos is a smart strategy to leverage existing material and cater to audiences with shorter attention spans on platforms like TikTok and Instagram Reels. However, using copyrighted music without proper licensing or permission can lead to copyright infringement issues, potentially resulting in content takedowns, copyright claims, or legal action. It’s crucial to respect intellectual property rights and either use royalty-free music, obtain the necessary licenses, or create original audio content to avoid copyright violations. By adhering to copyright laws, creators can ensure the longevity and legality of their content while effectively repurposing long-form content into engaging short-form videos, making the option ‘Using copyrighted music’ the correct choice.

Which of the following storytelling techniques is considered effective for social media?

By

Which of the following storytelling techniques is considered effective for social media?

  • Using jargon and business-speak
  • Highly detailed stories
  • Short and impactful stories
  • Focusing solely on your brand

 

Explanation: The correct answer is Short and impactful stories. In the context of social media, where attention spans are typically short and content consumption is rapid, utilizing short and impactful stories is considered highly effective. Social media platforms are characterized by their fast-paced nature and the need for content that can quickly capture and engage the audience’s attention amidst a sea of competing posts. Short stories that are concise, compelling, and emotionally resonant have a better chance of cutting through the noise and eliciting a response from viewers. These stories should be crafted to deliver the intended message or evoke a specific emotion within a limited timeframe, maximizing their impact within the fleeting attention spans of social media users. Additionally, concise storytelling allows for easy consumption and sharing, facilitating virality and amplifying the reach of the content across social networks. Therefore, short and impactful stories are well-suited for social media platforms, enabling brands to effectively communicate their message, evoke engagement, and foster meaningful connections with their audience in the digital realm.

What is NOT considered a best practice while creating short-form videos?

By

What is NOT considered a best practice while creating short-form videos?

 

  • Incorporating quizzes or interactive elements
  • Using a mixture of visual aids and face-to-camera interaction
  • Including viewer comments in the video
  • Using a single, static shot for the entire video

 

Explanation: The correct answer is Using a single, static shot for the entire video. While creating short-form videos, maintaining viewer engagement is crucial, and using a single, static shot throughout the video can lead to monotony and disinterest among viewers. Best practices for short-form video content typically involve incorporating dynamic elements such as varied camera angles, visual aids, transitions, and cuts to keep the audience visually stimulated and interested. Incorporating quizzes or interactive elements encourages viewer participation and interaction, fostering a deeper engagement with the content. Similarly, using a mixture of visual aids and face-to-camera interaction adds variety and personalization, enhancing the overall viewing experience. While including viewer comments in the video can create a sense of community and interaction, it’s essential to balance this with the flow and narrative of the content to ensure cohesion and clarity. By adhering to these best practices, content creators can create compelling and engaging short-form videos that resonate with their audience and effectively convey their message or story.

Which of the following should NOT be considered when setting a social media budget?

By

Which of the following should NOT be considered when setting a social media budget?

  • The number of your current social followers
  • The platforms and tools you plan to use
  • The people you need for content creation and response to customer comments
  • The cost of content creation and production
  • The business goals your company has set

 

Explanation: When setting a social media budget, the number of your current social followers should not be considered. While a large follower count can indicate the potential reach of your social media efforts, it should not dictate the allocation of your budget. Instead, your budget should be based on factors such as the platforms and tools you plan to use, the resources required for content creation and community management, the cost of content creation and production, and most importantly, the alignment with the business goals your company has set. Focusing solely on follower count can lead to misguided budget allocations, as it does not necessarily correlate with the effectiveness or impact of your social media marketing efforts. By prioritizing business goals and aligning your budget with strategic objectives, you can ensure that your social media investments are directed towards activities that drive meaningful results and contribute to overall business success. Therefore, the option highlighting the number of current social followers as a factor to exclude from budget considerations is correct, emphasizing the importance of prioritizing strategic alignment and value-driven investments in social media marketing.

How much does the average organization spend on social media marketing per month (in US dollars)?

By

How much does the average organization spend on social media marketing per month (in US dollars)?

  • $200 – $350
  • $500 – $1,000
  • $6,000 – $10,500
  • $10,000 – $15,000

 

Explanation: The average organization spends $6,000 – $10,500 on social media marketing per month in US dollars. This option is correct because it falls within the typical range of budgets allocated to social media marketing by businesses of varying sizes and industries. Social media marketing budgets can vary widely depending on factors such as the organization’s goals, target audience, industry competitiveness, and available resources. While some smaller businesses may allocate a few hundred dollars per month to social media marketing, larger enterprises or those with more aggressive marketing strategies may invest several thousand dollars or more each month. The range of $6,000 – $10,500 encompasses a broad spectrum of organizations and reflects the average expenditure required to execute effective social media marketing campaigns, including expenses related to content creation, advertising, tools and platforms, analytics, and personnel. Therefore, this option accurately represents the typical monthly spending on social media marketing for the average organization, providing a realistic benchmark for budget planning and allocation in this area.