Which of the following is NOT part of a value-based demo call?
- Review goals, plans, challenges, and timeline
- Open up time for questions
- Deliver a value-based demo tailored to customer needs
- Customer signs the contract
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Which of the following is NOT part of a value-based demo call?
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Your prospect is looking for a way to create more efficient customer service processes and manage their ticket pipeline. Which service can you offer to best support these goals?
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Fill in the blank: Customer service is often thought of as a โcost centerโ but in reality, it is a _____.
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Fill in the blank: __________ is when a prospect presents a concern about the product/service a salesperson is selling, and the salesperson responds in a way that addresses those concerns and reconciles them in order to move the deal forward.
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Select all that apply. Which of the following are examples of the benefits of sending a timely follow-up email after a solution demo call outlined in this course?
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Select all that apply. What are the four common prospect objection themes?