True or False: Your customer will be more likely to cross the finish line if your sales and services teams complete a successful baton handoff in the “exchange zone.”
- True
- False
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By vmartinez
True or False: Your customer will be more likely to cross the finish line if your sales and services teams complete a successful baton handoff in the “exchange zone.”
By vmartinez
What are the consequences if the proverbial baton is dropped during the transition between Sales and Services? Select all that apply.
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True or False: Maximizing the value of your customer’s onboarding experience begins with capturing valuable information in the kickoff call.
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True or False: The goal of Objectives-Based Onboarding is to maximize trust with new customers by prioritizing and customizing onboarding based on their most important goals, so they can accomplish their goals faster.
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With Objectives-Based Onboarding implemented at your Solutions Partner organization:
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Without Objectives-Based Onboarding implemented at your Solutions Partner organization: