True or False: 88% of consumers trust online testimonials as much as recommendations from friends or family.
Explanation: The correct answer is True. In the digital age, online testimonials hold significant weight in influencing consumer trust and purchasing decisions. The statistic provided emphasizes the prevalence of this trend, indicating that a vast majority of consumers place considerable trust in testimonials they encounter on the internet, equating them with personal recommendations from friends or family. This underscores the importance for businesses to curate and showcase positive testimonials and reviews on their websites and social media platforms, as they serve as powerful social proof of the quality and reliability of their products or services. As consumers increasingly rely on online research and peer feedback to inform their buying choices, businesses must prioritize building and maintaining a positive online reputation through authentic and compelling testimonials.