Your customer is trying to enroll Pixel 3 phones using zero-touch enrollment. Despite the device having an active connection to WiFi or data, the DPC isn’t downloading. Which is the appropriate troubleshooting step to take next?
- (A) Verify that the IMEIs in the zero-touch portal match the phones they are using
- (B) Verify that the users have been correctly configured on the EMM console
- (C) Verify the DPC Extras are complete and correct
- (D) Verify that the device is running Android 7 or above