What stage of the buyer’s journey is your audience in if they’re choosing a free trial or consultation?
- Awareness
- Engage
- Decision
- Delight
Explanation: The correct answer is Decision. When the audience is opting for a free trial or consultation, they have progressed through the Awareness and Consideration stages of the buyer’s journey and are now in the Decision stage. At this point, they have identified their problem or need (Awareness stage), explored various solutions and evaluated their options (Consideration stage), and are now actively considering specific offerings and providers to address their needs. Choosing a free trial or consultation signifies that they are ready to make a decision and are seeking further information or hands-on experience before committing to a purchase. During this stage, potential customers are comparing features, pricing, and the overall value proposition of different solutions, weighing the benefits and drawbacks, and determining which option best meets their requirements. Therefore, recognizing that the audience is in the Decision stage when they are choosing a free trial or consultation is crucial for businesses to tailor their messaging and content effectively, providing the information and support needed to facilitate the decision-making process and ultimately drive conversions.