As the administrator for your Google Workspace domain you need to investigate why one of your users didn’t receive an important message. The message was sent to them 45 days ago. What should you do?
- Obtain the message ID from the sender and use the Gmail API to locate the message.
- Obtain the message ID from the sender and use the Email Log Search feature to confirm the post delivery message status.
- Use the Email Log Search feature in the Admin console to confirm whether the message was delivered using sender and recipient SMTP addresses.
- Use the subject of the message and the Email Log Search feature to confirm the post delivery message status.