vmartinez

Fill in the blank: The type of survey that measures a customer’s likelihood to refer the business is called a(n) ___.

 

• embedded survey
• nudge survey
• NPS survey
• CES survey

 

Fill in the blank: The type of survey that measures a customer’s satisfaction with a support interaction is called a(n) ___.

 

• NPS survey
• CES survey
• CSAT survey
• SMS survey

 

 

True or false? You can move a website’s pages to HubSpot via API.

 

• True

 

• False

 

Fill in the blank: ___ is a connected application that moves data in and out of HubSpot.

 

• Migration
• Integration
• Re-creation
• Translation

 

When completing a website migration, which tool helps you generate a picture of how the site pages fit together?

 

• Decision tree
• Change management document
• XML site map
• Workflow sketch

 

Kuma’s Concoctions sells tinctures and other herbal remedies. They started selling through Instagram and recently launched an online store. They’re interested in moving to HubSpot and want to consolidate their email templates and web pages. As you explore their existing assets, you notice that there’s some outdated and duplicative content. Based on your knowledge of best practices, what’s the next step you should take?

 

• Migrate the assets to HubSpot via API.
• Audit the assets to determine what should be recreated in HubSpot.
• Integrate the old email system to HubSpot.
• Recreate all the assets in HubSpot.