When gathering data, what crucial data point will provide you with device make/model, list of apps on device, app permissions, and network information? Select 1 answer, then submit.
- (A) Bug report
- (B) Logcat
Questions
Which of the following is the best way to describe the behavior? Select 1 answer, then submit.
Which of the following is the best way to describe the behavior? Select 1 answer, then submit.
- (A) Customer is using Android 7.0 devices that should support G Suite apps, but they keep crashing.
- (B) Each time users open G Suite applications (Docs, Sheets, Slides, etc.) the apps prompt users to log into a personal Gmail account. Customer expects them to work only in an โofflineโ mode.
- (C) G Suite apps are crashing.
- (D) Customer wants G Suite apps to work on their devices.
If this issue requires escalation, where should you escalate first? Select 1 answer, then submit.
If this issue requires escalation, where should you escalate first? Select 1 answer, then submit.
- (A) Carrier/reseller
- (B) OEM
- (C) EMM
From the customer, youโve managed to collect the following screenshots:
From the customer, youโve managed to collect the following screenshots:
1. The customerโs managed Google Play console
2. Deviceโs Play Store
3. The list of organization IDs in the Developer Google Play Console
4. Package ID
With this information, we can determine thatโฆ Select 1 answer, then submit.
(A) The Play Console isnโt listing the package ID
(B) The DPC has not been properly downloaded to the device
(C) The target organization has not been added to the list of approved organizations
(D) The package ID is incorrect
How could you rule out the following watchpoints? Select each box and make a selection, then submit.
How could you rule out the following watchpoints? Select each box and make a selection, then submit.
Select/bind EMM โ Is the enterprise still bound?
Select OS version/device โ Is the application supported by the OS / device?
Create/sync users or groups โ Is the application assigned to the correct users and/or groups?
Upload apps โ Is the private app published and targeting your enterprise?
Approve/assign apps โ Is the user able to find and install from the Play store?
Set managed config โ Is the app configured correctly?
Update apps/device โ Did the developer update the app and ask for additional permissions?
Select the watchpoints that apply to application troubleshooting. Select 7 answers, then submit.
Select the watchpoints that apply to application troubleshooting. Select 7 answers, then submit.
The seven answers are:
- Select OS version/device
- Select/bind EMM
- Create/sync users or groups
- Upload apps
- Set managed config
- Update apps/device
- Approve/assign apps