If your client is trying to create automated rules in Search Ads 360 for all the campaigns associated with their agency but they can’t see all their campaigns, why might that be?
- Because all accounts are managed within submanager accounts, and you have submanager account access.
- Because some accounts are managed within manager accounts, and you have campaign access.
- Because all accounts are managed within campaigns, and you have campaign-only access.
- Because some accounts are managed within manager accounts, and you have submanager account access.
Explanation:
If your client is encountering difficulty creating automated rules in Search Ads 360 for all the campaigns associated with their agency and can’t see all their campaigns, the issue may be due to the account hierarchy and access levels. Specifically, this problem could arise because some accounts are managed within manager accounts, and the user trying to set up automated rules has submanager account access. In the hierarchical structure of Search Ads 360, manager accounts can encompass multiple submanager accounts, each with its set of campaigns. Access permissions are crucial in determining which accounts and campaigns a user can view and manage. In this case, the user’s submanager account access might limit their visibility to only a subset of campaigns managed within manager accounts, preventing them from creating automated rules for all the campaigns associated with the agency. Adjusting access levels or seeking assistance from the account administrator can help resolve this issue.
In Search Ads 360, visibility of campaigns is often tied to the level of account access a user holds. While it’s possible to view all campaigns across sub-managers and client accounts up to the manager level, restrictions come into play with sub-manager account access. If your client’s account falls under this category, where the campaigns are owned by a manager account and they have only sub-manager level access, they will not have the necessary permissions to access or view all the associated campaigns. This limitation in viewing rights is a common reason why they might not be able to see all the campaigns when setting up automated rules.