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Mailchimp Email Marketing Assessment Answers

Mailchimp Email Marketing Assessment Answers

Exam URL:  https://mailchimpacademy.exceedlms.com/student/path/505287-email-marketing-certification

 

Questions:

  1. Before you start actively building your detailed email design, what are the step/s that you should always complete?
  2. How can data be brought into the Mailchimp platform?
  3. Which of the following has been shown to boost email open rates?
  4. What percentage of all emails are opened on mobile devices?
  5. Which of the following are considered best practices for using images in your emails?
  6. Which of the following is an example of something you want to avoid when building your CTA?
  7. When is a good time to start putting together your testing plan?
  8. True or False. The Mailchimp term for “click to open rate (CTOR)” is “clicks per unique open.”
  9. When using A/B and multivariate testing, which email element will require the most effort to test?
  10. What is Omnivore?
  11. What are 2 ways to avoid spam traps?
  12. True or False: Both hard and soft bounces influence your IP score.
  13. First, Eliza wants to make sure her audience is up to date. What might she do to accomplish this?
  14. Eliza has focused her multichannel campaign objective to target customers who attend her classes most frequently. Before she starts to build her emails, what should she do?
  15. Knowing that it is important to have a testing plan in place, Eliza is thinking through the metrics that she should focus most on. Given her campaign objective (to get people to download and try out her app), which two would make the most sense?
  16. It’s time to start building that email! What call to action follows best practices and would be most effective to encourage her frequent pilates students to try out her new app?
  17. Liam’s interest in growing sales from his younger customer segment prompts him to think about gathering more data from this audience. In a survey to existing subscribers he includes additional drop-down questions about how often they wear ties and what age range they are in. This type of data source can be described as a/an:
  18. Liam sends an email campaign to repeat customers and finds great email engagement but no resulting purchases. Using this information, what could be effective options to incentivize customers to make purchases when sending similar campaigns in the future?
  19. Liam wants to test the effectiveness of two different emails to improve his emails geared towards a younger audience. He only has a smaller sized audience for this, so will need to consider how he tests. Liam recommends testing with the first 15% of his audience, and then using the results to decide the email that is sent to the remaining 85%.
  20. Liam notices that a lot of younger customers aren’t opening his emails. As a result, he wants to focus more on improving his open rates. As he builds his email, he should spend more time on the elements that will contribute to an open rate. What two email elements should he focus on most?
  21. Liam is interested in learning more about his customers’ behavior during the analysis of his recent campaign where he added a lot more copy and images than he used to. He wants specifically to see how people are interacting with the email content. What tool would help him most?
  22. Classify each of the following examples as either a simple or complex segment.
  23. Classify the following examples as requiring either behavior-based or campaign-based emails.
  24. Match the testing metric to the most relevant campaign objective.
  25. After launching her email campaign, Eliza is interested to see how it’s performing – and while the good news is that her click-through rates are sky high, her clicks per unique open are much lower than expected. Group the following email elements based on what she’s doing well and what she may need to check.

 

Liam wants to test the effectiveness of two different emails to improve his emails geared towards a younger audience. He only has a smaller sized audience for this, so will need to consider how he tests. Liam recommends testing with the first 15% of his audience, and then using the results to decide the email that is sent to the remaining 85%.

By

 

Liam wants to test the effectiveness of two different emails to improve his emails geared towards a younger audience. He only has a smaller sized audience for this, so will need to consider how he tests. Liam recommends testing with the first 15% of his audience, and then using the results to decide the email that is sent to the remaining 85%.

 

  • True

 

  • False

 

Liam sends an email campaign to repeat customers and finds great email engagement but no resulting purchases. Using this information, what could be effective options to incentivize customers to make purchases when sending similar campaigns in the future?

By

 

Liam sends an email campaign to repeat customers and finds great email engagement but no resulting purchases. Using this information, what could be effective options to incentivize customers to make purchases when sending similar campaigns in the future?

 

  • Enclose an offer for limited time free shipping
  • Send a thank you and invitation to preview a sale to those who opened the email
  • Send a personalized campaign offering for new purchases based on past purchase history
  • Send a survey asking these customers about what they like and dislike about their online shopping experience

 

Liam’s interest in growing sales from his younger customer segment prompts him to think about gathering more data from this audience. In a survey to existing subscribers he includes additional drop-down questions about how often they wear ties and what age range they are in. This type of data source can be described as a/an:

By

 

Liam’s interest in growing sales from his younger customer segment prompts him to think about gathering more data from this audience. In a survey to existing subscribers he includes additional drop-down questions about how often they wear ties and what age range they are in. This type of data source can be described as a/an:

 

  • Group
  • Segment
  • Audience field
  • Integration

 

It’s time to start building that email! What call to action follows best practices and would be most effective to encourage her frequent pilates students to try out her new app?

By

 

It’s time to start building that email! What call to action follows best practices and would be most effective to encourage her frequent pilates students to try out her new app?

 

  • Launching a brand new app
  • Exciting news for pilates lovers
  • Perfect for you! Pilates 24/7
  • Introducing a new way to exercise

 

Knowing that it is important to have a testing plan in place, Eliza is thinking through the metrics that she should focus most on. Given her campaign objective (to get people to download and try out her app), which two would make the most sense?

By

 

Knowing that it is important to have a testing plan in place, Eliza is thinking through the metrics that she should focus most on. Given her campaign objective (to get people to download and try out her app), which two would make the most sense?

 

  • Clicks per unique open
  • Email open rate
  • Click-throughs
  • Conversion rate

 

Eliza has focused her multichannel campaign objective to target customers who attend her classes most frequently. Before she starts to build her emails, what should she do?

By

 

Eliza has focused her multichannel campaign objective to target customers who attend her classes most frequently. Before she starts to build her emails, what should she do?

 

  • Plan to incorporate multiple CTAs so that the campaign can target more objectives
  • Ensure that her campaign synchronizes within her overall multichannel strategy
  • Take into consideration what these customers have liked best and least about past campaigns
  • Try to get new subscribers so she can send her emails to a larger audience