HubSpot Solutions Architecture Foundations Answers

HubSpot Solutions Architecture Foundations Answers

• There are 60 questions.
• The exam takes about 1 hour to complete.
• You must answer 45 questions correctly to pass.
• You must wait 12 hours between attempts.
• You have 3 hours to complete the exam.

All answers to pass this certification are only in our .PDF file, you can buy and download here:

 

 

Questions:

 

Scenario: A company wants to streamline its customer journey by integrating various SaaS applications. What role would play a crucial part in designing this solution?

• The Success Manager
• The Sales Rep
• The Solutions Architect
• The Developer Team

 

True or false: Solutions architects primarily focus on developing hard skills to succeed in their role.

• True
• False

 

Which of the following is not a responsibility of solutions architects during the sales process?

• Conducting account and technical discovery
• Recommending software solutions
• Providing technical expertise and support
• Designing customer journeys

 

Select all that apply. How does the HubSpot solutions architect add value to the customer journey?

• Designing custom integrations with other software systems
• Designing and implementing scalable technical infrastructure
• Facilitating the solutions design presentation and customer adoption tour
• Teaching customers how to leverage HubSpot’s APIs

 

Scenario: A solutions partner organization is struggling to close on opportunities that exceed their technical comfort and expertise. What would you recommend to improve their situation?

• Integrate a developer into their processes.
• Increase the number of products they work with.
• Hire more sales reps
• Integrate a solutions architect into their processes.

 

What term matches this definition: A combination of interpersonal skills, social skills, communication skills, emotional intelligence, and personality traits that allow for harmonious work with others?

• Hard skills
• Collaboration
• Effective communication
• Soft skills

 

What term matches this definition: Specific technical abilities required to do a job that are acquired through education and experience?

• Hard skills
• Collaboration
• Effective communication
• Soft skills

 

Fill in the blank: __% of businesses use at least one SaaS company.

• 99
• 75
• 90
• 24

 

What is a soft skill?

• A combination of analytical thinking, problem-solving, technical aptitude, and emotional intelligence that allow for harmonious work with others.
• Specific technical abilities required to do a job that are acquired through education and experience
• A combination of technical aptitude and business acumen that allow for harmonious work with others.
• A combination of interpersonal skills, social skills, communication skills, emotional intelligence, and personality traits that allow for harmonious work with others.

 

Which of the following is NOT a hard skill?

• Technical aptitude
• Business acumen
• Analytical thinking
• Database management

 

Select all that apply. Which deal support request properties are used in HubSpot's sales process as quantifiable thresholds for a solutions architect to join a sales rep's deal?

• Number of contacts

• Number of seats

• Number of integrations

• Number of products

 

Fill in the blank: A systems map helps the solutions architect prepare for the ______ demo.

• intro
• systems
• HubSpot
• reverse

 

Select all that apply. What does the solutions architect do during the first fifteen minutes of the reverse demo?

• They inquire about the prospect's data.
• They provide context about their drafted systems map.
• They present potential product features in the solutions design.
• They reiterate the top three connections between the prospect’s systems they want to explore.

 

Select all that apply. What actions does the solutions architect take to hypothesize the future state of the prospect’s tech stack?

• Consider potential improvements
• Migrate all of the prospect's customer data into The HubSpot Customer Platform
• Consolidate multiple SaaS applications into HubSpot products
• Identify integration opportunities

 

True or false? During the reverse demo, the solutions architect should focus on presenting a demo of HubSpot's features.

• True
• False

 

True or false? The follow-up email after the reverse demo contains a request for information (RFI).

• True
• False

 

How long is the reverse demo scheduled for?

• 15 minutes
• 30 minutes
• 45 minutes
• 60 minutes

 

True or false? A completed joint evaluation plan is a centralized record of all the deal interactions with milestones, task owners, and outcomes.

• True

• False

 

True or false? Task ownership, as it relates to the joint evaluation plan, means assigning responsibilities only to the deal team.

• True
• False

 

Select all that apply. What are the solutions architect's responsibilities in developing the joint evaluation plan?

• Engaging with members from various teams in the prospect's organization
• Documenting outcomes and technical discoveries
• Supporting the sales rep
• Assigning task ownership for future meetings

 

True or false? The future systems map is developed after the sale has closed.

• True
• False

 

Select all that apply. What three steps does a solutions architect use to finalize the future systems map?

• Evolve the drafted map
• Narrow the focus
• Collaborate with prospects
• HubSpot customer platform mapping

 

What is a ‘user requirement’ in the context of designing a future systems map?

• Technical specifications provided by the solutions architect
• The prospect’s feedback on the LucidChart draft
• Specific needs or expectations identified by a prospect
• The prospect’s requirements for HubSpot customer platform mapping only

 

When should the solutions architect share the finalized future systems map with the prospect?

• During the deal team huddle
• During the solutions overview section of the solutions design presentation
• One week before the solutions design presentation
• Two business days before the solutions design presentation

 

What are the phases of the solution development phase?

• Document, Diagnose, Detect, Deliver
• Diagram, Diagnose, Detect, Deliver
• Document, Diagram, Detect, Deliver
• Diagram, Diagnose, Document, Deliver

 

Who is responsible for creating technical diagrams for the developer team during the solutions development phase?

• Project manager
• Developer team
• Success manager
• Solutions architect

 

Who approves the entity relationship diagram in the solutions development phase?

• The project manager
• The solutions architect
• The developer team
• The customer

 

True or false: Solutions architects are responsible for conducting account and technical discovery during the sales process.

• True
• False

 

Select all that apply. Why are solutions architects recommended for HubSpot solutions partner organizations?

• They identify technical solutions where competitors can’t.
• They focus solely on the pre-sales process.
• They improve efficiency, quality, and customer satisfaction.
• They project manage the developer team

 

Which of the following is NOT a soft skill?

• Effective communication
• Entity relationship diagramming
• Collaboration
• Problem-solving

 

Select all that apply. What do the HubSpot customer platform and solutions architect role both have in common?

• They both conduct account and technical discovery.
• They both create value with powerful systems.
• They both simplify the rising complexity in the SaaS market.
• They both enable business acceleration.

 

Scenario: During the sales process, a prospect raises concerns about technical challenges. What is a solutions architect primarily responsible for in this situation?

• Identifying specific software solutions that may be a good fit for the prospect's needs
• Developing an entity relationship diagram
• Project managing the developer team
• Resolving technical issues with the implementation

 

Scenario: A sales rep is handling an upmarket prospect, and there's a need for technical assessment. The solutions architect receives a deal support request. What is the purpose of this request?

• Maintain alignment throughout every step of the deal
• Define the criteria for the solutions architect's involvement
• Ensure the deal team aligns their selling strategy
• Provide a budget estimate for technical solutions

 

How often does the deal team huddle typically occur?

• Daily
• Weekly
• Monthly
• Quarterly

 

Who is responsible for facilitating the intro demo?

• Solutions architect
• Sales rep
• Success manager
• Deal team

 

Select all that apply. What preparation steps do the solutions architect and sales rep complete before the intro demo?

• Assess the prospect’s pain points
• Structure the demo
• Research the prospect's evaluation team
• Request a visualization of the prospect's tech stack

 

Fill in the blank: HubSpot's solutions architects use ________ to create visuals and diagrams of a prospect’s systems while collaborating with their deal team in real time.

• the HubSpot customer platform
• LucidChart
• a summary slide
• SaaS applications

 

Select all that apply. Which of the following are preparation steps taken by a solutions architect for a successful reverse demo?

• Confirm that the prospect has reviewed the systems map and gather their questions
• Identify the top three connections between systems
• Display a LucidChart of the drafted systems map
• Schedule a two-hour reverse demo
• Coordinate with the sales rep to align their questions and agenda

 

Scenario: During the reverse demo, the prospect shares additional systems not covered in the initial systems map. What should the solutions architect do?

• Stick to the pre-prepared questions only
• Update the systems map during the demo
• Update the systems map before sending the follow-up email
• Schedule additional time for a second reverse demo

 

Select all that apply. Identify the effective queries a solutions architect would ask about a prospect’s data during the reverse demo.

• “What data do you need that they don’t currently have?”
• “Why does your company collect this data?”
• “How many people on your team use this data to do their job?”
• “What data will be coming into HubSpot, and can you describe its intended use?”

 

What should the solutions architect do as the reverse demo approaches the forty-minute mark?

• Introduce a new system map
• Ask the prospect to share their tech stack
• Summarize the conclusions and let the prospect know to expect a follow-up email
• Extend the demo time to sixty minutes

 

Select all that apply. Which of the following are ways solutions architects use requests for information (RFI)?

• Solicit input from various stakeholders
• Create technical case studies
• Send a detailed follow-up email.
• Learn about specific technical requirements

 

Select all that apply. What are the solutions architect's responsibilities within the strategic consideration phase?

• Documenting customer requirements in the written requirements document
• Contributing to the joint evaluation plan
• Developing a future systems map
• Supporting the solutions design presentation

 

Select all that apply. What sources does the solutions architect use to design the future systems map?

• The solutions design presentation
• The prospect's responses to the RFI
• The drafted systems map in LucidChart
• The findings within the JEP

 

Fill in the blank: Solutions design presentations are a powerful technique for solutions architects to share a _______ of their work without building a fully customized solution.

• preview
• future systems map
• finalized version
• slide deck

 

Select all that apply. What are the purposes of the solutions design presentation?

• To propose customizations for the HubSpot demo account
• To finalize the future systems map
• To protect the solutions architect's time
• To assess the prospect’s level of interest in finalizing the deal

 

Which of the following is NOT a section of the solutions design presentation?

• Benefits and ROI
• Business Requirements
• Challenges and Mitigation
• Key Features and Functionality
• Future Systems Map

 

Fill in the blank: Post-sale solutions architecture is like a bridge that connects the ______ _______of the customer's requirements to possible solutions on the HubSpot customer platform.

• business objectives
• technical aptitude
• technical feasibility
• tech stack

 

Who transforms the customer's requirements into software functionality on the HubSpot customer platform?

• Project manager
• Developer team
• Success manager
• Solutions architect

 

Scenario: The project manager wants to share the overall implementation timeline with the customer. Which section of the written requirements document should the project manager update?

• Project Overview
• Customer Requirements
• Project Plan
• Open Questions

 

What is the role of the project plan in the written requirements document (WRD)?

• Define terminology
• Outline sequence of development phases
• Foster alignment through objectives
• Proactively tackle anticipated obstacles

 

What does the solutions architect leverage discovery loop meetings for?

• To seek clarification about desired outcomes
• To outline specific functionality of features
• To foster alignment through objectives
• To define terminology

 

Who is responsible for showcasing selected features during the customer adoption tour?

• Developer team
• Success manager
• Sales rep
• Solutions architect

 

Fill in the blanks: When detecting issues in the solutions development phase, the ___ process aims to catch and resolve issues before ___.

• user acceptance testing (UAT), quality assurance (QA)
• test case document, user acceptance testing (UAT)
• test case document, quality assurance (QA)
• quality assurance (QA), user acceptance testing (UAT)

 

Select all that apply. Who are the users in the user acceptance testing process?

• End users on the customer’s team
• Execution team
• Decision-makers on the customer's team
• Another teammate unfamiliar with the project

 

Fill in the blank: Solutions architects translate technical business needs into practical __________ solutions.

• technology
• business
• problem-solving
• resourceful

 

Select all that apply. What are the solutions architect's responsibilities within the technical discovery process?

• Facilitating deal team alignment
• Delivering the solutions design presentation
• Supporting the intro demo
• Drafting a systems map
• Using a reverse demo to request information

 

What is the primary purpose of the test case document?

• Showcase the fully developed solution
• Gather feedback to verify customer requirements
• Create a customer adoption scorecard
• Rate features based on technical complexity

 

Select all that apply. What tasks does the solutions architect complete to help the success manager prepare for the customer adoption tour?

• Create and rank features in the customer requirements scorecard
• Complete a practice run of the presentation with the sales rep
• Create onboarding tasks for the customer.
• Select three to five features to showcase in the presentation

 

Select all that apply. Which is NOT a top soft skill in the solutions architect skill set?

• Technical aptitude
• Collaboration
• Problem-solving
• Effective communication

 

Fill in the blank: Creating a deal support request process is a primary responsibility of the _____at a solutions partner organization.

• solutions architect
• sales leaders
• deal team
• sales rep

 

Select all that apply. Where should the solutions architect source information to include in their drafted systems map?

• The hypothesized future state
• Interviews and emails with the prospect
• LucidChart
• The technical investigation

 

What is the primary purpose of the reverse demo in the technical discovery phase?

• Showcase HubSpot features
• Gather information about prospect's data and current systems
• Finalize the future state of the systems map
• Finalize the deal

 

Fill in the blank: The reverse demo is a __________-led tour of the software they're currently using and the systems they wish to integrate with HubSpot.

• customer
• solutions architect
• sales rep
• prospect

 

What customer journey milestone marks the halfway point of the sales process?

• When the solutions design presentation concludes
• When the solutions architect shares their drafted systems map
• When the prospect has returned the request for information (RFI)
• When the solutions architect finalizes their systems map

 

Select all that apply. Who contributes to the joint evaluation plan?

• Developer team
• Solutions architect
• Deal team
• Prospect’s evaluation team

 

Fill in the blank: A user requirement refers to a specific need or expectation identified by a ________ that the solution design must fulfill.

• solutions architect
• prospect
• sales rep
• deal team

 

Select all that apply. Which roles are part of the execution team in the solutions development phase?

• Project manager
• Developer team
• Success manager
• Sales rep
• Solutions architect

 

True or false? The written requirements document becomes the guiding contract for the subsequent development phases.

• True
• False

 

What is a hard skill?

• A combination of analytical thinking, problem-solving, technical aptitude, and emotional intelligence that allows for harmonious work with others
• Specific required technical abilities that are acquired through education and experience.
• Specific required interpersonal skills that are acquired through education and experience
• A combination of interpersonal skills, social skills, communication skills, emotional intelligence, and personality traits that allows for harmonious work with others

 

Which of the following is NOT one of the five steps a solutions architect takes when drafting a systems map?

• Gather the systems
• Map relationships
• Hypothesize the future state
• Define user requirements

 

Select all that apply. Before drafting the future systems map, what questions should the solutions architect reflect on?

• "What story does it tell?”
• “Which SaaS applications power the prospect’s customer journey?”
• "What is the map’s intended purpose?”
• "Who are you creating this diagram for?”

 

True or false? The RFI process helps the solutions architect identify the project's scope.

• True
• False

 

Select all that apply. Joint evaluation plans are created so that any collaborator on either team can find the answer to which of the following questions?

• What needs to happen?
• When it will happen?
• How is the solution developed?
• Who needs to be involved?

 

In the third stage of designing a future systems map, how does the solutions architect showcase the HubSpot customer platform?

• By emphasizing LucidChart features
• By overlaying the prospect's map on the flywheel illustration
• By focusing on only one HubSpot product
• By downplaying the central role of HubSpot in the solution design

 

Who is responsible for creating lightweight customizations prepared in a HubSpot demo account during the solutions design presentation?

• The sales rep
• The solutions architect
• The deal team
• The success manager

 

Select all that apply: Which deliverables from the sales process are referenced when drafting the written requirements document (WRD)?

• Joint evaluation plan

• Future systems map

• Drafted systems map

• Solutions design presentation

 

Scenario: The customer has reviewed and approved the entity relationship diagram. How does the project manager team use it?

• To visualize system architecture
• To revisit and finalize the project plan
• To collaborate with end users
• To create a beta version of the HubSpot customer platform

 

Which of the following is NOT a category of the deal record audit snippet?

• Stakeholder List
• Sales Pitch Draft
• HubSpot Requirements
• Technical Requirements

 

Select all that apply. What hard skills are most sought after when hiring a solutions architect?

• Collaboration
• Technical aptitude
• Business acumen
• Effective communication

 

Why has the solutions architect role become so desirable in the SaaS market?

• Buyers are under pressure to select the right combination of SaaS applications.
• The technology market is constantly expanding.
• They simplify complexity and design technological solutions.
• All of the above.

 

In addition to answering questions, sharing additional technical details, and describing the reverse demo what does the solutions architect include in their follow up email after the intro demo?

• A HubSpot meetings link and a request for the prospect's current tech stack
• A HubSpot meetings link and an estimated budget for implementing the proposed solution
• A list of HubSpot solutions partners who have had similar needs and a HubSpot meetings link
• A request for the prospect's current tech stack and an estimated budget for implementing the proposed solution

 

Select all that apply. What is the solutions architect responsible for preparing for the solutions design presentation?

• Creating slides for the presentation
• Building customizations in the HubSpot demo account
• Providing coaching to the sales rep
• Sharing the future systems map with the prospect

 

What is the primary objective of the future systems map in the strategic consideration phase?

• To help the solutions architect prepare for the solutions design presentation and close the deal
• To help the solutions architect prepare for the reverse demo, develop their list of questions, and hypothesize potential solutions
• To visualize how a customer’s current tech stack pain points can be resolved in the HubSpot customer platform
• To connect how a prospect's current technology stack and business objectives can be achieved with the HubSpot customer platform

 

Why does the solutions architect collaborate with the prospect in the second stage of designing a future systems map?

• To gain insights
• To build trust
• To ensure the solution meets their needs
• All of the above

 

Select all that apply. Who are the users in the quality assurance process?

• Solutions architect
• The execution team
• Decision-makers on the customer's team
• Another teammate unfamiliar with the project

 

Select all that apply. Before the end of the customer adoption tour, what key points does the solutions architect communicate to the customer?

• Remind them of the technical specifications of the solutions design
• Restate that questions about the solutions design will now be directed to the success manager
• Identify the level of continuing support the execution team provides
• Reiterate their confidence that the solutions align with the customer's business objectives

 

Who is responsible for creating slides for the solutions design presentation?

• The solutions architect
• The solutions rep
• The success manager
• The deal team

 

Fill in the blank: With an average of ____ stakeholders participating in a typical B2B purchasing decision, joint evaluation plans are created to provide transparency and build trust.

• four
• eleven
• seven
• nine

 

The SaaS industry has grown by approximately ____ from 2015 to 2023.

• 100%
• 500%
• 87%
• 50%