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Hubspot Social Media Marketing Certification II Exam Answers

Hubspot Social Media Marketing Certification II Exam Answers

Hubspot Social Media Marketing II Answers

 

Exam URL: https://academy.hubspot.com/courses/social_media_ii

 

 

Questions:

 

Which of the following storytelling techniques is considered effective for social media?

  • Using jargon and business-speak
  • Highly detailed stories
  • Short and impactful stories
  • Focusing solely on your brand

 

Which of these is NOT a good practice when repurposing long-form content into short-form videos?

  • Using the most engaging, relevant clips from the long video
  • Keeping the short videos between 20 and 60 seconds
  • Running them as a series or part of a video carousel
  • Using copyrighted music

 

True or false? The Problem-Solution Framework involves showcasing the journey of a customer, from the initial awareness of the company’s product or service, through the decision-making process, and ultimately to the post-purchase experience.

  • True
  • False

 

  1. Which of the following should NOT be considered when setting a social media budget?
  2. How much does the average organization spend on social media marketing per month (in US dollars)?
  3. True or false? When budgeting for social media advertising, you shouldn’t run the same ad across all platforms.
  4. How much of your advertising budget should go towards ad spend?
  5. Which of the following is a primary advantage of using social media in omnichannel marketing?
  6. How does omnichannel marketing impact a customer’s experience with a brand?
  7. True or false? In omnichannel marketing, it’s best to post the exact same content across all social media platforms.
  8. When integrating social media into your broader omnichannel strategy, it’s crucial to do which of the following?
  9. Which of the following is an unethical use of social media automation and AI tools?
  10. What benefit does AI bring to scheduling social media posts?
  11. True or false? AI can be used to tailor advertising content and target specific users based on their interests, demographics, and other data points.
  12. What is a potential benefit of keeping social media management in-house?
  13. When hiring a social media agency, what is one of the important questions you should ask?
  14. True or false? Christina Garnett, a HubSpot principal marketing manager, suggests that outsourced social media managers need the same type of resources and knowledge as an in-house social media manager.
  15. What are the two types of online communities?
  16. You’re part of a team at your company that’s responsible for setting up an online community. While creating the strategy, one of your colleagues argues that considering an exit plan is unnecessary and a waste of time. How do you respond?
  17. What is one of the key performance indicators (KPIs) for measuring the success of an online community?
  18. You’re in a meeting with your marketing team discussing the performance of your company’s social media community. A new team member suggests tracking the company’s profit margin as a key performance indicator (KPI) for the social media community. How do you respond?
  19. Which of the following is NOT a reason why a business might build a social media community?
  20. Fill in the blank: If you’re not prepared to invest time and energy into regular engagement with your community, you won’t be able to reap the benefits of ______________.
  21. What should a brand consider if it’s unsure whether to create a community or if it lacks the resources for a community team?
  22. In the context of digital advertising, what are third-party cookies?
  23. As a digital marketing manager, you’re in a meeting discussing user data and privacy on your company’s website. A colleague voices concern that first-party cookies are often seen as non-essential and a breach of privacy. How do you respond?
  24. What is one of the changes happening in the field of digital advertising with respect to third-party cookies?
  25. Select all that apply. What are some of the new ways that marketers will need to adapt in a future without third-party cookies?
  26. In the context of digital marketing, what is zero-party data?
  27. What is one of the potential benefits of using second-party data in advertising?
  28. Which type of marketing is characterized by targeting ads based on current events that customers may be interested in?
  29. What does Meta’s Conversions API aim to do?
  30. True or false? The Meta Conversions API only works effectively when used in conjunction with a browser pixel.
  31. How can you connect your website or server to the Meta Conversions API?
  32. According to Lately’s Kate Bradley Chernis, where should you start when thinking about the structure of a story?
  33. Which storytelling framework would be best suited to showcase the company’s history, mission, and vision?
  34. What is the purpose of using the underdog archetype in a social media storytelling campaign?
  35. Nicole O’Donnell suggests using what type of individuals to act as inspiration in storytelling for brands?
  36. Fill in the blank: In short-form video, editing styles should vary depending on the _________.
  37. Which of the following is NOT a potential benefit of using AI in social media content creation?
  38. Select all that apply. What is a potential downside of relying on AI for social media content creation?
  39. How can you maintain authenticity while using AI to generate social media content?
  40. What is the projected value of global sales USD via social media platforms by 2026?
  41. Fill in the blank: The connection between social and commerce essentially involves driving ______ and providing the immediate opportunity to buy.
  42. Which of the following is a crucial factor to consider when developing a social commerce strategy?
  43. What kind of influencer often has a smaller following, but a highly engaged audience that trusts their opinions?
  44. True or false? AI can be a powerful tool for improving your social commerce strategy by developing content and automating customer support.
  45. Which of the following is NOT a technique you can use in your social commerce strategy?
  46. Which of the following statements best describes the benefits of short-form videos?
  47. Select all that apply. What is a benefit of filming videos with a smartphone for social media content?
  48. When creating videos for social media, how should you hold your phone when recording?
  49. If you don’t have access to natural light when filming indoors, which affordable equipment could help create a well-lit environment?
  50. True or false? An engaging story that connects with your audience is more important than having high-quality lighting and expensive equipment.
  51. True or false? Most short-form videos are filmed horizontally.
  52. Which of the following is NOT recommended when creating short-form videos?
  53. You are advising a team of video content creators who are targeting a Gen Z audience. One of the creators mentions incorporating a technique they heard about called the “millennial pause” into their editing style. How do you respond?
  54. Fill in the blank: _________ is a recommended strategy to keep viewers engaged throughout a video.
  55. What is NOT considered a best practice while creating short-form videos?
  56. What’s the benefit of having a script for your videos?
  57. The SPACES model helps businesses determine the value of a community. What does the “A” in SPACES stand for?
  58. Which statement best describes the concept of Web3?
  59. True or false? The success of an agency’s efforts should be measured by how many posts they can generate for your social media platforms.
  60. As the new social media strategist for a small American tech startup, you are tasked with expanding the company’s user base to Europe and Asia. You suggest to your manager that you want to use geotargeted ads on Meta and LinkedIn. You explain that this strategy would entail which of the following?
  61. A company has recently launched a new product and is curious about public sentiment. They’ve received a significant amount of social media comments about the product. Which of the following strategies would be the most effective way to better understand general public perception?
  62. True or false? AI can be used to generate content and create platform-specific messages and images in your brand voice.
  63. What is one of the benefits of AI in social media content creation as explained by Kate Bradley Chernis?
  64. Which of the following was identified as a significant change in the social media landscape?
  65. Your company’s marketing team is aiming to enhance its tracking capabilities to better understand user behavior across the web. A team member suggests that recent changes in privacy laws and data protection would make this easier. As an expert in the field, how do you respond?
  66. Select all that apply. According to the lesson, how can a community help businesses?
  67. What is one tactic to ensure success in community building?
  68. You’re the new social media manager at a start-up company. During your first strategy meeting, an enthusiastic team member suggests choosing the platform for your social media community because it’s the most popular. How do you respond?
  69. Select all that apply. Which element(s) are important to consider when developing your community strategy?
  70. How does LinkedIn’s “Group Identity for B2B” work?
  71. In storytelling, what does the “logic of emotion” mean?
  72. Select all that apply. For what reason(s) do we tell stories?
  73. Fill in the blank: Visual information is cognitively processed ___ times faster than text-based information.
  74. What is NOT a way to collaborate with micro-influencers for social commerce campaigns?
  75. How can live stream sales be made more engaging and interactive?
  76. Select all that apply. Why is user-generated content (UGC) important for social commerce?
  77. Fill in the blank: _________ shopping is a trend where companies showcase their products in real-time, providing an engaging and interactive experience for customers.
  78. According to Jamal Meneide, which part of a short-form video is the most important?
  79. You’re collaborating with a video editing team on a social media campaign targeting a diverse, international audience. A team member suggests that text overlays or captions aren’t needed since the video’s audio is clear. How do you respond?
  80. What purpose does a call-to-action serve in a short-form video?
  81. True or false? First-party cookies allow businesses to analyze actions taken on other websites that were visited by a user.
  82. Select all that apply. Under what condition(s) might a company consider outsourcing their social media tasks?
  83. What is one of the reasons brands are moving towards community-led growth?
  84. Fill in the blank: One of the primary considerations when planning short-form video content is the ___________.
  85. True or false? Short-form videos are typically watched for less than 40% of their length.
  86. Fill in the blank: Jamal Meneide mentions three pillars for video editing and post-production. They are concision, clarity, and _____.
  87. Which of the following is a recommended practice in video creation?

 

 

As the new social media strategist for a small American tech startup, you are tasked with expanding the company’s user base to Europe and Asia. You suggest to your manager that you want to use geotargeted ads on Meta and LinkedIn. You explain that this strategy would entail which of the following?

By

 

As the new social media strategist for a small American tech startup, you are tasked with expanding the company’s user base to Europe and Asia. You suggest to your manager that you want to use geotargeted ads on Meta and LinkedIn. You explain that this strategy would entail which of the following?

 

  • Translating all existing ads into every European and Asian language to cater to a diverse audience
  • Running ads only during business hours in the target geographies to ensure maximum visibility
  • Increasing the frequency of ads across all platforms and regions to boost visibility
  • Implementing a feature that allows you to target your ads to users in specific locations (Europe and Asia), thereby increasing their relevance and effectiveness

 

A company has recently launched a new product and is curious about public sentiment. They’ve received a significant amount of social media comments about the product. Which of the following strategies would be the most effective way to better understand general public perception?

By

A company has recently launched a new product and is curious about public sentiment. They’ve received a significant amount of social media comments about the product. Which of the following strategies would be the most effective way to better understand general public perception?

  • Adding each comment into a spreadsheet to evaluate the sentiment
  • Ignoring the comments as they don’t provide substantial data
  • Using an AI tool to analyze the sentiment of posts and comments
  • Responding to each comment asking for clarification on sentiment

 

Explanation: Using an AI tool to analyze the sentiment of posts and comments would be the most effective way to better understand general public perception. This option is correct because AI tools can efficiently process large volumes of social media comments and analyze sentiment at scale, providing valuable insights into overall public sentiment towards the new product. These tools use advanced algorithms to categorize comments as positive, negative, or neutral based on language, context, and tone, allowing the company to gauge the overall reception of the product across different segments of the audience. This approach enables the company to identify patterns, trends, and areas of concern or opportunity in public sentiment, informing strategic decision-making and potential adjustments to marketing strategies or product features. In contrast, manually adding each comment into a spreadsheet would be time-consuming and impractical, while ignoring the comments altogether would disregard valuable feedback and insights from the target audience. Similarly, responding to each comment individually may not provide a comprehensive understanding of overall sentiment and could be perceived as intrusive or dismissive by social media users. Therefore, leveraging AI tools to analyze sentiment offers a data-driven and efficient approach to understanding public perception and informing strategic decision-making in response to social media feedback.

Your company’s marketing team is aiming to enhance its tracking capabilities to better understand user behavior across the web. A team member suggests that recent changes in privacy laws and data protection would make this easier. As an expert in the field, how do you respond?

By

 

Your company’s marketing team is aiming to enhance its tracking capabilities to better understand user behavior across the web. A team member suggests that recent changes in privacy laws and data protection would make this easier. As an expert in the field, how do you respond?

 

  • Agree wholeheartedly and propose investing more in tracking technology.
  • Caution them that recent changes in privacy laws and data protection have made tracking individuals across the web more challenging, not easier, and suggest that other methods should also be explored.
  • Propose that they ignore these laws as they aren’t likely to be enforced and focus entirely on tracking users.

 

You’re the new social media manager at a start-up company. During your first strategy meeting, an enthusiastic team member suggests choosing the platform for your social media community because it’s the most popular. How do you respond?

By

 

You’re the new social media manager at a start-up company. During your first strategy meeting, an enthusiastic team member suggests choosing the platform for your social media community because it’s the most popular. How do you respond?

 

  • Agree, emphasizing the importance of aligning with popular trends and starting on a platform with the largest audience base.
  • Disagree, proposing to choose a platform with the least competition instead.
  • Suggest a balanced approach, considering both popularity and relevance to your target audience.
  • Insist on using the newest, least established platform to be ahead of the curve.

 

You’re collaborating with a video editing team on a social media campaign targeting a diverse, international audience. A team member suggests that text overlays or captions aren’t needed since the video’s audio is clear. How do you respond?

By

 

You’re collaborating with a video editing team on a social media campaign targeting a diverse, international audience. A team member suggests that text overlays or captions aren’t needed since the video’s audio is clear. How do you respond?

 

  • Recommend the inclusion of background music instead of text overlays or captions, as it can set the mood and keep viewers engaged regardless of the clarity of the audio.
  • Suggest they focus on enhancing the video’s visual elements, instead, arguing that if the visuals are compelling, viewers won’t need text overlays or captions.
  • Agree with the team member, emphasizing that clear audio eliminates the need for text overlays or captions.
  • Object, explaining that text overlays and captions can increase accessibility and comprehension, especially for non-native speakers or viewers in noisy environments.

 

Fill in the blank: Jamal Meneide mentions three pillars for video editing and post-production. They are concision, clarity, and _____.

By

Fill in the blank: Jamal Meneide mentions three pillars for video editing and post-production. They are concision, clarity, and _____.

  • creativity
  • color grading
  • communication
  • captivation

 

Explanation: The correct answer is captivation. In video editing and post-production, Jamal Meneide highlights the importance of concision, clarity, and captivation as the three pillars guiding the process. While concision emphasizes the need to keep the video content succinct and focused, clarity ensures that the message is communicated effectively without ambiguity. Captivation, the missing pillar, underscores the significance of engaging and holding the audience’s attention throughout the video. It involves employing various creative techniques, storytelling elements, and visual effects to captivate viewers and leave a lasting impression. By incorporating captivation into the editing and post-production process, creators can enhance the overall quality of their videos and increase viewer engagement, ultimately achieving their communication goals more effectively.