What types of playbooks are available for creating call outlines based on the script?
- Discovery Call playbooks and Quantity Call playbooks
- Lead Generation playbooks and Closing playbooks
- Discovery Call playbooks and Qualification Call playbooks
- Follow-up playbooks and Retention playbooks
Explanation: The correct answer is ‘Discovery Call playbooks and Qualification Call playbooks.’ In HubSpot’s sales enablement tools, specifically in the context of creating call outlines based on scripts, the available playbooks are tailored to guide sales representatives through different stages of the sales process. The Discovery Call playbook is designed to assist sales professionals in conducting initial conversations with prospects to uncover their needs, challenges, and objectives. These playbooks typically include structured frameworks and prompts to ensure that key questions are asked and relevant information is gathered during the call. On the other hand, the Qualification Call playbook focuses on evaluating whether a prospect is a good fit for the product or service being offered. It helps sales reps assess the prospect’s level of interest, budget, authority, and timeline (BANT criteria) to determine their readiness to move forward in the sales process. By providing predefined call outlines based on specific objectives and stages of the sales cycle, these playbooks streamline the sales process, improve consistency, and help sales professionals effectively engage with prospects. Therefore, the types of playbooks available for creating call outlines based on scripts in HubSpot are Discovery Call playbooks and Qualification Call playbooks, making this the correct answer.