Why is it difficult to re-enroll contacts in a workflow with a filter-based trigger?
- A filter-based trigger enrolls a contact into an active list that blocks re-enrollment. You have to manually remove them from this list to re-enroll.
- A contact has to opt out of the workflow by unsubscribing before you can re-enroll them into the workflow.
- A contact must completely unmeet all trigger criteria and then meet them again to re-enroll.
- It’s not difficult to re-enroll contacts in a workflow with a filter-based trigger because you can select to re-enroll them automatically in the tool.
The difficulty in re-enrolling contacts in a workflow with a filter-based trigger arises because:
A contact must completely unmeet all trigger criteria and then meet them again to re-enroll.