There are 5 steps to creating a social listening strategy. Step 1 is to identify and define goals. What is the next step? Select the correct answer. 

There are 5 steps to creating a social listening strategy. Step 1 is to identify and define goals. What is the next step? Select the correct answer.

 

• Choose a Social Listening Tool
• Focus on Specific Channels
• Create Your Plan & Interact
• Identify Keywords