Social listening is all about what you’re listening for to helping you identify the best ways to engage. To start, you should develop a list of keywords and topics to listen for based on which of the following items? Select the correct answers.
- Your product name(s), including common misspellings
- Your competitors’ brand names, product names, and handles
- Your list of user-generated hashtags related to your industry
- Your organizations name and handles on all platforms