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Google UX Design Professional Certificate Answers
Get started in the fast-growing field of user experience (UX) design with a professional certificate developed by Google. Learn the foundations of UX design, including empathizing with users, building wireframes and prototypes, and conducting research to test your designs.
Explore the foundational concepts of UX design, including user-centered design, the design process, and accessibility. Identify common job responsibilities of entry-level UX designers and other teams you might work with. And start developing a professional presence online.
This certification is part of Google Career Certificates .
Complete a Google Career Certificate to get exclusive access to CareerCircle, which offers free 1-on-1 coaching, interview and career support, and a job board to connect directly with employers, including over 150 companies in the Google Career Certificates Employer Consortium.
All answers to pass this certification are only in our .PDF file, you can buy and download here:
Questions:
Which type of designer maintains a wide breadth of knowledge and responsibilities?
What does a visual designer do?
When designing a good user experience, what is a key task of the designer?
What might be some day-to-day responsibilities of an entry-level UX designer?
Which type of business is most likely to hire a specialist designer?
Which of the options below is a common characteristic of freelancing in UX?
In UX design, what makes a product enjoyable?
What is the fourth stage in the product development life cycle?
Shuffle Q/A 1
User-centered design begins with the step: understand. What is the second step of the process?
Which of the following is the correct order of the steps in the design thinking process?
Fill in the blank: Equity-focused design is both accessible and fair to _____ .
High contrast mode makes the interface easier to see for people with low vision.
Shuffle Q/A 1
Which of the following should you ask in a design sprint retrospective? Select all that apply.
As an entry level UX designer my role in design sprint planning is to set the goals.
Do design sprints help teams prioritize a profit-driven path to market for their designs?
In a sprint brief, what section includes what the team wants to create by the end of the sprint?
Shuffle Q/A 1
Which of the following are areas that a UX researcher focuses on? Select all that apply.
A UX researcher is working with designers on a mobile app and wants to answer the question “How should we build it?” Which type of research can best help the researcher answer this question?
Why is empathy an important trait for a UX researcher?
A design team is building a website for home cooks looking to make an impressive meal for friends and family. They did research and decided on a website that helps users plan and cook a multi-course meal. The design team needs to know how they should build the website. At this stage, what kind of research in the product development lifecycle should they employ?
Which type of bias is the collection of attitudes and stereotypes associated with people?
The recency bias refers to bias where it’s easier for a person to recall the last thing heard in an interview or conversation. Identify a method that can help overcome recency bias.
Consider the following scenario:
The research team designs and fields a survey that asks users to rate—on a numeric scale—their favorite fitness apps. They also conduct targeted interviews with fitness enthusiasts, to understand their needs. The research team uses their findings to inform design and marketing decisions.
What type of research is the team conducting? Select all that apply.
Imagine that a design team needs to evaluate a mobile app prototype before the next design iteration. They want to learn about user pain points and fix any problems before the product launches. What is the most appropriate research method?
Consider the following scenario:
Imagine that a UX designer creates an app for saving, organizing, and streaming podcasts. To learn about users' experiences with their product, the designer conducts interviews with a select group of target users: podcast enthusiasts. The research team has a hypothesis that podcast enthusiasts prefer long-form, polished content — rather than talk radio and news — so they ask a series of questions about how users interact with this content.
How can the researcher avoid the impact of confirmation bias? Select all that apply.
To decide what type of fitness app to design, the research team designs a survey to learn about gaps in the marketplace. They survey a group of fitness enthusiasts, and ask users to rate—from 1 (strongly dislike) to 5 (strongly like)—the top fitness apps on the market. Using this numeric data, the researchers calculate the average likability rating for each app.
What type of research is the team conducting?
Imagine that a UX designer creates an app for saving, organizing, and streaming podcasts. To learn about users' experiences with their product, the designer conducts interviews with a select group of target users: podcast enthusiasts. The research team has a hypothesis that podcast enthusiasts prefer long-form, polished content—rather than talk radio and news—so they ask a series of questions about how users interact with this content.
How can the researcher avoid the impact of confirmation bias? Select all that apply.
Shuffle Q/A 1
Fill in the blank: A problem statement is a(n) _____.
A problem statement follows a simple formula. It starts with the name of the user, a short description of the user’s characteristics, and which of the following components? Select all that apply.
Beyond establishing goals, what can effective problem statements help UX designers do? Select all that apply.
After crafting a problem statement, a designer begins to brainstorm design solutions. They should document these in a hypothesis statement, which reflects their best educated guess on what the solution to the design problem might be.
In the 5 W’s framework, researchers ask five “w” questions based on who, what, when, where, and why. These questions allow designers to address a problem from what perspective?
Imagine that a designer is ready to build a value proposition for their new photo organizing app. To start, they clearly describe how the product addresses users’ pain points. Which value proposition research question does this answer?
Consider the following scenario:
A designer starts to develop the value proposition for their new mobile photo app. First, they create a list of the product’s features and benefits. Second, they explain the value of the product. They identify that their main feature—free unlimited photo storage—resolves the major pain point for users. They pair a user persona with this value proposition and determine that it delivers real value.
What is the next step the designer needs to take to develop a value proposition?
A designer reaches the final stage of building value propositions. They review their official value proposition list. Using this list, how can they make sure their product stands out from the competition? Select the two that apply.
Weekly Challenge 3: Define user problems
The user, Avery, is a fine arts enthusiast that lives in a major city. Avery goes to museums several times a month. Avery wants an easy way to secure timed museum tickets. Avery wants to buy tickets on their smartphone, while on-the-go exploring the city on weekend afternoons.
Shuffle Q/A 1
Test your knowledge on Gestalt Principles
Test your knowledge on usability study best practices
Test your knowledge on potential biases during interview moderation
Test your knowledge on bias during interviews
Test your knowledge on strong insights
A team is developing an online service that allows users to rent out tricycles in major cities, and they want to know how to improve the user experience. They conduct a usability study and discover that users like the idea of renting a tricycle. However, users find it inconvenient that the service is only accessible on desktop computers. Users say that if they were wandering the city, it would be nice to go to a storefront or kiosk for checkout.
Based on this scenario, which of the following is considered a strong insight?
Test your knowledge on scale and proportion
Test your knowledge on unity and variety
Test your knowledge of Gestalt Principles
Emile is creating an app that lets people rent bicycles. Users can check in, check out, and pay for their rental with it. Emile wants users to associate the brand color—vermillion red—with the check-out process by indicating successful progress with check marks in this color. Emile wants to make buttons, such as “Next” and “Complete Order” to follow the same theme. Which Gestalt principle is this comparable to?
What are some key benefits of using a design system? Select all that apply.
Which of the following is a collection of elements and components that make up part of the design system?
Which of the following statements are true about a company's design system?
Fill in the blank: Defining the styles in a design system for core visual design elements help companies _____. Select all that apply.
Fill in the blank: If a design team is working on multiple projects all at the same time, a design system creates _____ and helps the design team align.
Beyond offering visual elements to copy and paste, what else might an open-source design system provide? Select all that apply.
At what point of the design process is a sticker sheet useful?
When a designer makes a change to a component in a sticker sheet, what happens to each instance of that component?
Is a component made up of elements?
Which feature in Material Design adds layering and depth to your interface?
Test your knowledge on features of open-source design systems
Test your knowledge on working with design systems in Figma
Weekly challenge 3: Explore design systems
Gabriel is a designer at a small company. Gabriel's team gets a request for a project with a tight deadline. Using the design system, the team delivers a product design that impresses the management team and is delivered on time.
What is the result of implementing a design system?
A designer is receiving feedback. What are some of the benefits they can hope to receive? Select all that apply.
Leo provided feedback on Cain’s design, suggesting an entirely new color palette. Cain didn’t agree with the suggestion and didn't appreciate the comments, especially since the palette was not the part of the design requested for a critique. How can Leo modify this approach to provide better feedback?
What are the advantages of hosting a design critique session? Select all that apply.
After a design critique session, a designer begins integrating feedback into their design. First, the designer implements the most important feedback from the session. Some of the feedback will require input from a specialist. The designer chose not to implement feedback that didn’t align with the design plans. Finally, the designer began implementing the feedback into the design. Which action did the designer forget?
What are some advantages of receiving feedback as a UX designer? Select all that apply.
When synthesizing feedback from a design critique session, what are some things a designer should do?
A designer is reviewing notes from a design critique. One piece of feedback was that the layout of the product page was confusing. What are some possible actions the designer should take? Select all that apply.
As a new UX design team member, which example is a best practice for giving feedback for a design?
A UX designer is preparing to get feedback about a mobile app they are almost finished designing. They are comfortable with the team and looking forward to presenting their work. Which of the following is a helpful question for the design to consider about the feedback process?
A design team plans a critique session for their latest prototype. They ask one of the members to be prepared to share the design and remain actively engaged in the session to ensure that the feedback is clearly understood. What role is this an example of?
Test your knowledge on implementing feedback from crit sessions
Weekly challenge 4: Participate in design critique sessions
Test your knowledge on gestures and motion
During a usability study for a fast-food app, many participants had trouble completing their order. Multiple participants noted that the color contrast of the interface made it difficult to find the “Complete Order” button. Some participants with visual impairments could not differentiate between the different lines, buttons, and negative space in the app. The designers grouped these types of observations under the theme “Color.”
What kind of insight can the designers draw from these “Color” observations, and how can they improve their app?
Designers conducted a usability study for an app they’re developing for a hospital. The app is meant to help patients fill out their paperwork on a computer or from their phone. The designers collected multiple helpful insights to improve their design. One particular insight stood out: The available selection for illnesses and symptoms wasn’t expansive enough.
Based on this feedback, what can the team do to improve their design?
Test your knowledge on handing off designs
Test your knowledge on case studies in UX portfolios
Optional - Test your knowledge on problem statements
Is this an example of a good problem statement?
Test your knowledge on website structures
Test your knowledge on modifying designs based on research findings
Test your knowledge on working with design systems
Test your knowledge on creating a homepage in Adobe XD
Test your knowledge on web accessibility
Test your knowledge on usability studies
A design team completes their high-fidelity prototype of a responsive website. They are ready to hand off the designs. The next step is coding the user-facing interface and the website’s architecture. Who will do these tasks?
Which team member writes code for the user-facing interfaces?
Fill in the blank: In Adobe XD, you can upload to the cloud from the _____ panel.
If you share an Adobe XD project and want everyone to be able to access it, what type of access permission should you select?
A design team completes a final prototype of a pet adoption app in Adobe XD, and wants to share their work with the development team and client. Before they publish the prototype on the cloud, they name the file. Which of the following example file names reflects best practices?
Fill in the blank: Not only should a case study be visually appealing, it also needs to be _____.
What are the components of a case study?
- Project pitch deck and summary
design team’s objective
project burndown chart
beta test feedback
-Project budget and timeline
designer’s project tasks
makeup of the team followed
stakeholder feedback
- Project background and research
design team’s budget
process user testing followed
product manager feedback
- Project goal and objectives
designer’s role in the project
process the team followed
project outcome
Fill in the blank: A case study needs to tell recruiters what they need to know _____.
True or False? When a recruiter or hiring manager considers you for a job, they’ll expect to find case studies in your portfolio.
Imagine a designer sends their portfolio to a recruiter for a potential job opportunity. One of the designer’s case studies discusses in detail the surveys, interviews, and user testing the designer did during the project. Which case study component is this an example of?
Fill in the blank: Case studies are the major components of a portfolio because they are a _____.
Test your knowledge on portfolio case studies
Weekly challenge 6: Document design work and search for jobs
What is the objective of the Crazy Eights exercise?
What is the difference between progressive enhancement and graceful degradation in UX design?
Which of the following is the best design solution to accommodate the next billion users (NBU)?
Why should designers take a mobile-first approach when designing solutions for new potential users?
Fill in the blank: One of the four Cs, _____ ensures a uniform design so users can expect it to feel familiar across devices and products.
A designer wants to build a store locator app that requires access to a user’s location while in use. Which app type would be the best option for this build?
Review the journey map for user persona Shane: Shane is ready to pick up books from the library, but is unsure of the process to complete this action. Based on this pain point, you provide detailed instructions for Shane to test their ability to pick up the books. Which row in the journey map should include those instructions?
Problem statements help designers propose a specific, measurable solution that addresses the user’s goals and pain points. Which of the following is a quality of a great problem statement?
A design team is working on an app for a government information tool and suggests this problem statement: Casey just moved to the area and needs to get information about setting up utilities because he doesn’t know who to contact. What element is missing in the problem statement?
Consider the following persona and answer the following question:
Which of the following is a good user story based on this user persona?
Fill in the blank: When outlining your goals in a competitive audit, you should include your users, _____, and the product’s industry.
You decide to design a global communication app for a mobile device first. Which of the following factors contribute to your decision?
What is limited in the Crazy Eights exercise?
A designer wants to design for the smallest and most basic version of their site, like for a mobile phone. What approach should they use?
What is the primary device type designers should consider when designing for the next billion users (NBU)?
If the majority of users accessing a site are likely to use a mobile device, what are some best practices for building a site with these users in mind? Select all that apply.
You design a banking app for mobile and desktop devices that can alert users about large deposits or withdrawals. The mobile notifications provide limited information in one sentence, while the desktop notifications provide complete details. Which of the four C’s do these features represent?
A design team is working on a design project for a bill pay app. They have to design the app quickly and with a limited budget. Which of the following app types would work best in this scenario?
Review the journey map for user persona Shane: Shane was able to reserve books, but was frustrated with the limited quantity of books they were allowed to reserve. Which row in the journey map would include Shane’s pain points?
Fill in the blank: Problem statements are a succinct way to reference a user’s needs. They also help designers _____.
Consider the following persona and user story:
"As a busy professional and avid book lover, I want to be able to reserve books in advance, so that I can pick them up based on my schedule.”
What component of the user story addresses the persona’s goal to access books they want to read when they arrive at the library?
What question should you ask when deciding which device to design for first?
What is the difference between bottom-up design and top-down design?
Fill in the blank: When designing solutions for a large global audience, designers should take the _____ approach.
You design a music streaming app for laptops, desktops, and mobile phones. Users can start a playlist from their laptop or desktop and listen to it on mobile phones, or vice versa, as long as the devices are attached to the same account log-in. Which of the four Cs does this feature represent?
A design team is working on a design project for a bill pay app. They have to design the app quickly and with a limited budget. Which of the following app types would work best in this scenario?
A problem statement helps designers create the vision for the design. Which of the following is an example of a strong problem statement?
Consider the following persona and complete the user story:
Fill in the blank: As a busy professional and book lover, I want to be able to _____, so that I can pick them up based on my schedule.
Test your knowledge on designing across devices
Test your knowledge on problem statements
Test your knowledge on competitive audits
Weekly challenge 1: Design across devices
Test your knowledge on planning usability studies
Test your knowledge on conducting usability studies
Test your knowledge on analyzing and synthesizing research results
What should high-fidelity mockups include?
What do mockups allow designers to do?
You are in a meeting with a client. The client is unclear about what makes a mockup different from a wireframe. What can you tell the client?
A designer creates a mockup of a website homepage for a local business. They take time to arrange, organize, and place elements like text and images, making sure important elements stand out. What aspect of visual design are they adding to the mockup?
You are creating a mockup of a food delivery mobile app. While creating the mockup you add in text and decide on a few fonts. What aspect of visual design are you adding?
Fill in the blank: When creating a design system in Figma, you will use a(n) _____.
A team of UX designers is interested in receiving feedback. They are presenting a static, high-fidelity representation of the final state of their product. What is this representation known as?
How can designers employ the iconography visual design element to enhance a mockup?
Fill in the blank: When creating a design system, you can download a _____ to help get a head start on your designs.
Shuffle Q/A 1
Test your knowledge on creating wireframes
Optional - Test your knowledge on planning and conducting usability studies
Test your knowledge on designing mockups
Test your knowledge on UX portfolio case studies
You are working on your design portfolio. You choose to include case studies that highlight your skills in the UX design field. Who is likely to review this in your job search?
A designer is working on their portfolio. They are exploring how to demonstrate who they are and what makes them interesting. What term describes this content?
It’s important for designers to include a personal statement to reinforce their professional presence online. What should a personal statement highlight?
A UX designer is getting started on their professional social media presence. They know that social media can help them connect with potential employers, but what is another way they can use social media?
Which popular online community for UX designers focuses on long-form writing?
A designer is interested in updating their existing online profiles as they start a job search. They have already done a Google Search on their name and reviewed the results. What is another step they can take to improve their online presence?
A design team wants to gather feedback on some fun design experiments they’ve been exploring in-house. What online community would be a good place to do that?
You have gotten some feedback on your portfolio site that notes the language on your home page is a little vague. What is something you can do to fix this?
A designer is deciding how to describe their work in their online portfolio. Should they include technical language and buzzwords, since the target audience includes people from the UX design industry?
Identify a tip a designer should consider when creating descriptions for their website.
Test your knowledge on building an online presence
Weekly challenge 5: Build a professional presence
Test your knowledge on preparing for UX interviews
Test your knowledge on strategies to answer interview questions
Which method is the best approach to this interview question?
I’m Alonso, and I’m an experienced educator, manager, and mentor. I have decades of experience in public and private education. I’ve also helped hospitals and corporations such as Seattle Children’s and Microsoft create learning curriculums for their employees. I love being an educator, and helping to make knowledge more accessible for everyone. Your company’s motto “You never truly stop learning” is a creed I live by each day.
What is this an example of?
Test your knowledge on panel and whiteboard interviews
Test your knowledge on creating a business plan
Test your knowledge on working as a freelancer
A designer is just starting the user-centered design process. What is the first thing they need to do?
Accessibility refers to the design of products, devices, services, or environments for people with disabilities. How might you improve the user experience of a product for users with disabilities? Select all that apply.
Which role represents a type of designer with broad knowledge in multiple areas of UX design, and a depth of knowledge in a single area?
Is UX design applicable to physical products as well as digital products?
What is the second stage in the product development life cycle?
Alex is working with a team to solve a problem for their users. The team will follow a process to bring their idea to reality. What is this process called?