Fill in the blank: Equity-focused design is both accessible and fair to _____ .
- all genders, races, and abilities
- the general public
- all target users
- the next billion users
Google UX Design Professional Certificate Answers
Google UX Design Professional Certificate Answers
Get started in the fast-growing field of user experience (UX) design with a professional certificate developed by Google. Learn the foundations of UX design, including empathizing with users, building wireframes and prototypes, and conducting research to test your designs.
Explore the foundational concepts of UX design, including user-centered design, the design process, and accessibility. Identify common job responsibilities of entry-level UX designers and other teams you might work with. And start developing a professional presence online.
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Complete a Google Career Certificate to get exclusive access to CareerCircle, which offers free 1-on-1 coaching, interview and career support, and a job board to connect directly with employers, including over 150 companies in the Google Career Certificates Employer Consortium.
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Questions:
Course 1 – Foundations of User Experience (UX) Design
Week 1 – Introducing user experience design
Which type of designer maintains a wide breadth of knowledge and responsibilities?
- T-shaped
- Generalist
- Y-shaped
- Specialist
What does a visual designer do?
- Focus on the experience of a product and how it functions
- Focus on how a product or technology looks
- Focus on translating the design’s intent into a functioning experience
- Focus on what it feels like for a user to move through a product
When designing a good user experience, what is a key task of the designer?
- Making a user work hard to understand the product.
- Confirming that the product matches the needs of the client above all else.
- Connecting a specific emotion to the experience of using the product.
- Leaving room for improvement in later versions,
What might be some day-to-day responsibilities of an entry-level UX designer?
- Responding to incoming customer support tickets
- Prototyping and information architecture
- Pitching the product to prospective customers
- Code debugging and back-end engineering
Which type of business is most likely to hire a specialist designer?
- Large companies
- Startups
- Design agencies
- Small business
Which of the options below is a common characteristic of freelancing in UX?
- It requires working closely with a supervisor to learn more about the industry.
- It requires limited responsibility.
- It requires marketing your services to businesses to find customers.
- It requires working with an experienced professional for around one or two years.
In UX design, what makes a product enjoyable?
- The design is difficult to learn at first, but easy to understand as time goes on.
- The designs are useful and marketable to people with diverse abilities and backgrounds.
- The designs foster a positive connection by taking a user's thoughts and feelings into account.
- The design is designed to function the same for everyone.
What is the fourth stage in the product development life cycle?
- Brainstorm
- Launch
- Define
- Test
- Design
- how a person, the user, feels about interacting with or experiencing a product
- the ability to understand someone else’s feelings or thoughts in a situation
- a one-stop shop for the appearance of brands, products, and services
- the framework of a website or how it’s organized, categorized, or structured
- It helps businesses limit spending on pricey user research studies, by focusing on design first.
- It helps businesses copy successful product ideas from competitors in their market segment.
- It helps businesses create products that are usable and accessible to a wider range of customers.
- It helps businesses make design decisions based on business plans, rather than user preferences
- T-shaped designers specialize in a lot of areas of UX design.
- T-shaped designers have a deep understanding of one kind of UX design and lack knowledge in other areas.
- T-shaped designers specialize in one kind of UX design and have a breadth of knowledge in other areas.
- T-shaped designers have knowledge in many areas but lack specialization.
- What role do most UX designers begin their careers as?
- Generalist
- T-shaped
- Y-shaped
- Specialist
- A designer who maintains a wide breadth of knowledge and responsibilities.
- A designer with a deep understanding of a particular UX design role such as visual, interaction, or motion design.
- A designer who specializes in one kind of UX design and has a breadth of knowledge in other areas.
- A designer who has a deep understanding of one kind of UX design and lacks knowledge in other areas.
- Designing the experience of a product and how it functions
- Translating the design’s intent into a functioning experience.
- How a product or technology looks
- What it feels like for a user to move through a product
- hobbies and interests
- thoughts and feelings
- personal background
- True
- False
- Startups have thousands of employees working on lots of different projects.
- Startups expose designers to a lot of different industries and get to solve unique problems.
- Startups have tight budgets and few employees.
- Please review the video about UX design jobs at different types of companies.
- Startup companies allow employees to pick the projects they want to work on and manage their own schedule.
- Startup companies allow employees to specialize in one specific skill and learn from expert colleagues.
- Startup companies allow generalist UX designers to work with a wide range of clients.
- Startup companies allow employees to make large contributions and guide the company towards growth.
- Program managers act as a bridge between interaction designers and engineers.
- Program managers ensure the process of building a product goes smoothly from start to finish through the use of clear and timely communication.
- Program managers translate the design’s intent into a functioning experience.
- Program managers ensure the language within a product is clear.
- Working at a start-up
- An entry level job
- An internship
- Freelancing
- The design is beautiful to the intended audience.
- The design, structure, and purpose of the product are clear to everyone.
- The design is designed to function the same for everyone.
- The design is difficult to learn at first, but easy to understand as time goes on.
- Product development life cycle
- Product creation life cycle
- Design and development life cycle
- Product development timeline
- Define
- Brainstorm
- Launch
- Design
- Test
Shuffle Q/A 1
- Yes
- No
- Sometimes
- T-shaped
- Specialist
- Stakeholder
- Generalist
Week 2 – Thinking like a UX designer
- Design a separate version of the product with accessibility features
- Add features that increase magnification
- Focus on users without disabilities first
- Include closed captions on videos
- Iterate on the design using what they’ve learned
- Prototype with the wireframes they made
- Understand how the user experiences the product or similar products
- Ideate new solutions based off other problems
User-centered design begins with the step: understand. What is the second step of the process?
- Iterate
- Design
- Evaluate
- Specify
Which of the following is the correct order of the steps in the design thinking process?
- Empathize, Ideate, Define, Prototype, and Test
- Ideate, Define, Prototype, Empathize, and Test
- Empathize, Define, Ideate, Prototype, and Test
- Define, Ideate, Prototype, Empathize, and Test
- Empathize
- Test
- Prototype
- Ideate
- All platforms planned to launch
- The platform that best meets your user’s needs
- The platform that controls the largest market share
- The designer’s favorite platform
- meets shareholder needs
- creates a one-stop shop or the look of brands, products, and services
- best meets your end user’s needs
- most closely adapts to design best practices
Fill in the blank: Equity-focused design is both accessible and fair to _____ .
- all genders, races, and abilities
- the general public
- all target users
- the next billion users
High contrast mode makes the interface easier to see for people with low vision.
- True
- False
- Motion tracking
- Voice control
- Screen readers
- Switch
- Do my users have disabilities to consider–whether temporary, situational, or permanent?
- Where are my users accessing the product or service?
- How much are users willing to pay for the product service?
- How familiar are my users with technology?
- Prototype
- Evaluate
- Iterate
- Ideate
- Build on previous designs and make tweaks
- Determine who your user is
- Determine the most important user problem to solve
- Test the design solution with real people
- True
- False
- Test
- Prototype
- Ideate
- Empathize
- The design solution a designer uses to meet a user’s needs
- The system a designer uses to create a functional and affordable design
- The medium through which users experience a product
- The screen size a designer selects to ensure the design is accessible for most users
- the user’s connection speed
- the cost of the device
- the size of the device
- whether the user is a customer
- Accommodate the needs of users with disabilities
- Build products for one type of user, so the benefits can extend to many other types of users
- Build products that meet the needs of specific individuals and groups who have been excluded in the past
- True
- False
- Users who are adapting to cloud-based technology
- Users who are in the field of technology
- Users who are about to become internet users
- Users who are transitioning from desktop to mobile
- True
- False
Shuffle Q/A 1
- People with motor disabilities
- People with vision disabilities
- People with special access to premium features
- People who are deaf or hard of hearing
- Understand, Specify, Design, Evaluate
- Specify, Understand, Design, Evaluate
- Evaluate, Design, Specify, Understand
- Design, Specify, Understand, Evaluate
Week 3 – Joining design sprints
Which of the following should you ask in a design sprint retrospective? Select all that apply.
- What is the next project?
- What can be improved?
- Who will attend the next meeting?
- What went well?
- An early model of a product that demonstrates functionality
- A time-bound process, with five phases typically spread over five full 8-hour days
- A team of creatives hired to build a marketing campaign
- A collaborative critique of the team’s design sprint
- Decide which solution to build
- Imagine multiple designs
- Test their ideas
- Request feedback from stakeholders
- The rules set the budget for a sprint.
- The rules set the tone for a sprint.
- The rules allow for the removal of a participant.
- The rules highlight the performance of valuable participants.
As an entry level UX designer my role in design sprint planning is to set the goals.
- True
- False
- Ideate
- Understand
- Test
- Decide
Do design sprints help teams prioritize a profit-driven path to market for their designs?
- Yes. Design sprints prioritize a design’s fiscal viability. They help teams identify a profit-driven path to market.
- No. Design sprints prioritize the user. They help teams create a path to market, but they put the user before profit.
- Sometimes. Design sprints may help teams identify a profit-driven path to market. The team needs to choose between a user-first approach and a profit-first approach.
- Establish sprint rules.
- Call in the experts
- Gather supplies
- Find the right space
In a sprint brief, what section includes what the team wants to create by the end of the sprint?
- Key deliverables
- Outputs
- Key creations
- Products
- What went well?
- What’s in the next sprint?
- What can be improved?
- What are my duties?
- Retrospectives provide the opportunity to retry a design sprint and start tasks from scratch.
- Retrospectives identify the most efficient team members and assign them management roles.
- Retrospectives pinpoint the team members who did not sufficiently complete their tasks.
- Retrospectives ensure the team has sufficient resources and tools to do better next time.
- Ideate
- Test
- Delegate
- Understand
- Design sprints allow stakeholders to tell you their needs so that you can design solutions for them.
- Design sprints are an effective, time-saving method that focuses on users to define the solution to a problem.
- Design sprints allow you to determine what worked well and what went wrong during a sprint cycle.
- Review or engage in user research, talk with experts, find a common space, create the necessary pace in order to meet our goals in the most efficient way possible.
- Listen to stakeholders and look at competitors, to avoid mistakes and build a better product.
- Set who will work on what and when are the key goals of sprint planning. Only by knowing what we are doing and when it is due, can we be successful.
- Confirm the design challenge
- Develop design ideas
- Test the prototype
- Create a prototype
- Ideate
- Test
- Prototype
- Decide
- Yes. In design sprints teams can validate ideas, and solve design challenges, through prototyping and testing ideas with customers.
- No. In design sprints teams can either solve critical design challenges or validate ideas, but not both.
- Sometimes. In design sprints teams can test and iterate on existing design solutions, but may not have enough time to solve immediate design challenges.
- Gather supplies
- Call in the experts
- Plan introductions
- Establish sprint rules
- Design sprint challenge
- Resources
- Team introductions
- Project overview
Shuffle Q/A 1
- the team is currently completing
- the team will complete at project end
- the team just finished
- the team is about to start
- Design ideation
- Ideation and testing
- Design sprint
- Exploration and prototyping
Week 4 – Integrating research into the design process
Which of the following are areas that a UX researcher focuses on? Select all that apply.
- User needs
- User motivations
- User behaviors
- Client behaviors
A UX researcher is working with designers on a mobile app and wants to answer the question “How should we build it?” Which type of research can best help the researcher answer this question?
- Design
- Foundational
- Post-launch
Why is empathy an important trait for a UX researcher?
- It helps researchers understand someone else’s feelings or thoughts in a situation.
- It helps UX researchers adapt to working with a range of people, personalities, and work styles.
- It helps UX researchers stay focused on the goal of the project as well as solve problems practically.
A design team is building a website for home cooks looking to make an impressive meal for friends and family. They did research and decided on a website that helps users plan and cook a multi-course meal. The design team needs to know how they should build the website. At this stage, what kind of research in the product development lifecycle should they employ?
-
- Post-launch research
- Design research
- Foundational research
Which type of bias is the collection of attitudes and stereotypes associated with people?
-
- Recency bias
- Primacy bias
- Implicit bias
- Confirmation bias
The recency bias refers to bias where it’s easier for a person to recall the last thing heard in an interview or conversation. Identify a method that can help overcome recency bias.
-
- Identify and articulate assumptions before interviews or conversations and survey large groups
- Practice active listening and ask open-ended questions
- Reflect on our own behaviors
- Take detailed notes or recordings and interview each participant the same way
Consider the following scenario:
The research team designs and fields a survey that asks users to rate—on a numeric scale—their favorite fitness apps. They also conduct targeted interviews with fitness enthusiasts, to understand their needs. The research team uses their findings to inform design and marketing decisions.
What type of research is the team conducting? Select all that apply.
- Primary research
-
- Secondary research
- Qualitative research
- Quantitative research
Imagine that a design team needs to evaluate a mobile app prototype before the next design iteration. They want to learn about user pain points and fix any problems before the product launches. What is the most appropriate research method?
- Usability study
- Surveys
- Key performance indicator
- Interviews
Consider the following scenario:
Imagine that a UX designer creates an app for saving, organizing, and streaming podcasts. To learn about users' experiences with their product, the designer conducts interviews with a select group of target users: podcast enthusiasts. The research team has a hypothesis that podcast enthusiasts prefer long-form, polished content — rather than talk radio and news — so they ask a series of questions about how users interact with this content.
How can the researcher avoid the impact of confirmation bias? Select all that apply.
-
- Conduct interviews several times in the product development lifecycle
- Interview a large group of users with diverse perspectives
- Ask open-ended questions and actively listen to respondents
- Hire an outside research team to conduct the interviews
- UX research focuses on understanding user behaviors, needs, and motivations through observation and feedback.
- True
- False
- A design team finished developing a product and successfully pushed it to the market! Now they want to know what users think. Which type of research can best help the team answer their question?
- Scientific
- Design
- Post-launch
- There are three key qualities that UX researchers usually possess. Which of these qualities helps UX researchers practically solve problems and reach goals?
- Collaboration
- Empathy
- Pragmatism
- Which of the following research methods evaluates a product by testing it on users?
- Secondary research
- Interviews
- Surveys
- Usability studies
- A design team has finished developing a cat-sitter application for mobile users and they’ve launched the app. After multiple iterations of testings and prototypes, the team wants to see how real users have interacted with their product. At this stage, what kind of research in the product development life cycle should they employ?
- Foundational research
- Post-launch research
- Design research
- Which type of bias is an overestimation of the number of people who will agree with an idea or design?
- False consensus bias
- Primacy bias
- Sunk cost fallacy
- Confirmation bias
- The recency bias refers to bias where it’s easier for a person to recall the last thing heard in an interview or conversation. Identify a method that can help overcome recency bias.
- Practice active listening and ask open-ended questions
- Reflect on our own behaviors
- Take detailed notes or recordings and interview each participant the same way
- Identify and articulate assumptions before interviews or conversations and survey large groups
- Consider the following scenario:
To decide what type of fitness app to design, the research team designs a survey to learn about gaps in the marketplace. They survey a group of fitness enthusiasts, and ask users to rate—from 1 (strongly dislike) to 5 (strongly like)—the top fitness apps on the market. Using this numeric data, the researchers calculate the average likability rating for each app.
What type of research is the team conducting?
- Usability research
- Qualitative research
- Quantitative research
- Secondary research
- Imagine that a design team needs to evaluate a mobile app prototype before the next design iteration. They want to learn about user pain points and fix any problems before the product launches. What is the most appropriate research method?
- Interviews
- Usability study
- Key performance indicator
- Surveys
- Which research method allows in-depth feedback and firsthand interaction, but only measures how easy it is to use a product?
- Exams
- Interviews
- Usability study
- Surveys
- When developing a product, what benefits does interview research provide for design teams? Select all that apply.
- Observe how users interact with a product
- Understand what users think and why
- Ask follow-up questions about the user’s experience
- Uncover the preferences of a large group of users
- Consider the following scenario:
Imagine that a UX designer creates an app for saving, organizing, and streaming podcasts. To learn about users' experiences with their product, the designer conducts interviews with a select group of target users: podcast enthusiasts. The research team has a hypothesis that podcast enthusiasts prefer long-form, polished content—rather than talk radio and news—so they ask a series of questions about how users interact with this content.
How can the researcher avoid the impact of confirmation bias? Select all that apply.
- Ask open-ended questions and actively listen to respondents
- Conduct interviews several times in the product development lifecycle
- Hire an outside research team to conduct the interviews
- Interview a large group of users with diverse perspectives
Shuffle Q/A 1
- A UX researcher is gathering information about a previously completed website and wants to answer the question “Did we succeed?” Which type of research can best help the researcher answer this question?
- Design
- Foundational
- Post-launch
- Why is pragmatism an important trait for a UX researcher?
- It helps researchers understand someone else’s feelings or thoughts in a situation.
- It helps UX researchers adapt to working with a range of people, personalities, and work styles.
- It helps UX researchers stay focused on the goal of the project as well as solve problems practically.
Course 2 – Start the UX Design Process: Empathize, Define, and Ideate
Week 1 – Empathizing with users and defining pain points
- Which of the following is an example of a pain point? Select all that apply.
- Discovering the chat function on a site is switched off during the posted hours of operation.
- Unresponsive touch screen options
- Struggling to read the small text in an app.
- Receiving an update via email about a product’s availability
- How can an empathy map help UX designers understand a user’s perspective?
- It can help UX designers market a product to a different group of users
- It can help UX designers assume what users want.
- It can convey to UX designers what users think, say, feel, and do to understand what users actually need from a product.
- It can help UX designers solve problems they think users have.
- Which of the following is an example of a process pain point?
- User faces difficulty adding an item to an online shopping cart
- User is unable to find answers to a question on their own
- User cannot select or click a website navigation link
- User encounters a paywall pop-up in the middle of a digital article
- Most pain points fall into one of four categories: product, financial, process, or support.
- True
- False
Week 3 – Defining user problems
Fill in the blank: A problem statement is a(n) _____.
-
- set of constraints identified in the user research plan
- clear description of the user's need that should be addressed
- educated guess about what the solution to a design problem might be
- actionable series of steps captured in an empathy map
A problem statement follows a simple formula. It starts with the name of the user, a short description of the user’s characteristics, and which of the following components? Select all that apply.
- Explanation of why the user has the need
-
- Summary of the user’s demographic profile
- Outline of the user’s experience with the design
- Description of the user’s need
Beyond establishing goals, what can effective problem statements help UX designers do? Select all that apply.
- Set benchmarks for success
- Understand constraints
- Define deliverables
- Identify target users
After crafting a problem statement, a designer begins to brainstorm design solutions. They should document these in a hypothesis statement, which reflects their best educated guess on what the solution to the design problem might be.
- True
- False
In the 5 W’s framework, researchers ask five “w” questions based on who, what, when, where, and why. These questions allow designers to address a problem from what perspective?
-
- The design team’s perspective
- The problem’s perspective
- The user’s perspective
- The developer’s perspective
Imagine that a designer is ready to build a value proposition for their new photo organizing app. To start, they clearly describe how the product addresses users’ pain points. Which value proposition research question does this answer?
-
- What does the product do on the backend?
- What target users should the design consider?
- What features should the product include?
- Why should the user care?
Consider the following scenario:
A designer starts to develop the value proposition for their new mobile photo app. First, they create a list of the product’s features and benefits. Second, they explain the value of the product. They identify that their main feature—free unlimited photo storage—resolves the major pain point for users. They pair a user persona with this value proposition and determine that it delivers real value.
What is the next step the designer needs to take to develop a value proposition?
-
- Begin market research to set a product price
- Release a beta version of the app to collect user feedback
- Review the official value proposition list
- Revise user personas based on the value proposition
A designer reaches the final stage of building value propositions. They review their official value proposition list. Using this list, how can they make sure their product stands out from the competition? Select the two that apply.
- Remove value propositions that are offered by competitors
-
- Create new value propositions to align with the competitor's product
- Identify their product’s unique value propositions
- Schedule a round of user research to validate their value propositions
- What are some common human factors that influence design? Select all that apply.
- Income
- Fear
- Misjudgment
- Prejudice
- Impatience
- Consider the psychological concepts explored in this lesson. Which of the following is an example of a mental model?
- Using a key to turn the ignition of a car to start it
- Driving a car
- Parking a car in a garage
- Fill in the blank: You test a new children’s game with a group of users. Some are able to reach the end of the game, while others quit after a few turns. The children who are able to finish the game enjoy the experience because of the positive _____.
- feedback loop
- value proposition
- human outcome
- reinforcement
Weekly Challenge 3: Define user problems
- What is the key attribute of a strong problem statement?
- Action-oriented
- Open-ended
- Design-focused
- Human-centered
- Which of the following is an example of a strong problem statement?
- Sadia is a technology enthusiast that uses desktop and mobile devices, and wants to stay up-to-date on the most relevant technology releases.
- Users browse in the mobile app store because they may want to purchase a mobile game or productivity app.
- Lawrence is a painter who needs a way to find the best deals on art supplies, because he wants to save money on the cost of his materials.
- Kwame has lots of friends in his address book, and he is confused about how to organize his contacts when he gets a new phone.
- How can an effective problem statement help a UX designer establish goals?
- By reviewing previous design iterations, and why these did not meet user needs
- By telling the designer what the user really needs, which defines the goal clearly
- By explaining how target users currently satisfy their needs, which sets a benchmark
- By explaining findings from user research, which establishes a hypothesis
- After crafting a problem statement, a designer begins to brainstorm design solutions that may solve the user’s problem. How should the designer document possible design solutions?
- In a mind map
- In a research plan
- In a success benchmark
- In a hypothesis statement
- What action should you take when you identify a pain point in your product?
- Ask your team to collaborate on a list of possible user needs
- Define the problem as something that your UX team can solve
- Write user stories again to find out what users need from your product
- Create more user personas to understand who your users are
- In the 5 W’s framework, researchers ask five “w” questions based on who, what, when, where, and why. Which of the following is an example of a good “where” question?
- Where does the user go after they experience the problem?
- Where is the product that the user frequently uses located?
- Where is the user when they are using the product?
- Where does the user want to be when they experience the problem?
- Which of the “w” questions (who, what, when, where, or why) is missing from the following problem statement?
The user, Avery, is a fine arts enthusiast that lives in a major city. Avery goes to museums several times a month. Avery wants an easy way to secure timed museum tickets. Avery wants to buy tickets on their smartphone, while on-the-go exploring the city on weekend afternoons.
-
- Why
- Where
- What
- When
- Imagine that a designer is ready to build a value proposition for their new mobile app. To start, they clearly explain the offering the product provides to users. Which value proposition research question does this answer?
- What does the product do?
- Why should the user care?
- What features should the product include?
- What target users should the design consider?
- Imagine that a designer starts to develop the value proposition for their new mobile photo app. For the first step, they list all of the app’s benefits and features, like free unlimited photo storage and social media integration. What is the second step the designer needs to take?
- Explain the value of the product
- Develop a high-fidelity prototype of the app
- Review the official value proposition list
- Create user personas for the target user group
- A designer is developing the value proposition for a product. How can they connect the features and benefits of a product to the needs of their users?
- Provide as many features as possible, so that benefits reach the most diverse audience
- Pair user personas with value propositions that meet their greatest pain points
- Select features that meet design best practices and test these with real users
- Test the app prototype with designers to learn if features meet common user problems
Shuffle Q/A 1
- Fill in the blank: To write a problem statement, you include the name of the user, their characteristics, and a description of _____.
- the user’s need
- the user’s design expectations
- the user’s preferred product features
- the user’s target demographic
- Can an effective problem statement help UX designers set benchmarks for success?
- Yes. Problem statements explain the user’s need, which helps designers benchmark a successful design solution.
- No. Problem statements address the process of solving a design problem, and do not address how to set success benchmarks.
- Sometimes. Problem statements may address benchmarks for success later in the design process, after prototype development and user testing.
Week 4 – Ideating design solutions
- A competitive audit would be useful in which of the following scenarios?
- Team Y is in the process of developing a real estate app. The app allows users to identify available properties on the housing market. There’s a long list of other real estate apps available on mobile and computer platforms.
- Team X is in the process of developing an original mobile and computer app. The app helps people who are nonverbal or cannot speak and find willing speakers to help them navigate a situation that requires verbal interaction. There are no other apps like it.
- Team Z is trying to create a product that automatically dispenses facial tissue when a user sneezes. There may be one or two similar products trying to launch on the market.
- What are characteristics of a direct competitor? Select all that apply.
- Extends different products to the same users and end users
- Has users and end users that are similar
- Offers similar services, products, or features
- Focuses on different audiences with similar products
Course 3 – Build Wireframes and Low-Fidelity Prototypes
Week 1 – Storyboarding and wireframing
- What are some key benefits of considering accessibility in UX design? Select all that apply.
- Addresses societal structures and products rather than a person’s ability
- Creates solutions that often help everyone
- Ensures underrepresented and excluded groups are taken into account
- Which phase of the design sprint helps the team find solutions to build on?
- Prototype
- Test
- Decide
- Ideate
- Understand
- What can a researcher learn when they properly empathize with users during user research?
- The needs, behaviors, and motivations of their users
- The hopes, dreams, and assumptions of their users
- The wants, desires, and fears of their users
- The opinions, feelings, and biases of their users
- Which of the following are examples of pain points? Select all that apply.
- Being asked to submit credit card information when no payment is required
- Receiving the same response to three different questions from an automated chatbot
- Struggling to interact with a button on a mobile app’s homepage because it’s extremely small
- Completing the checkout process for a food delivery app
- Which of the following statements about user personas is true?
- A persona is a real user who provides real reviews on a product.
- Personas can help identify patterns of behavior in users.
- UX designers should avoid creating backstories for personas
- Personas are modeled after the characteristics of the UX designer.
- Which of these user stories includes a type of user, an action, and a benefit?
- I want a bookshelf so I have somewhere to store my book collection.
- As a scientist, I want access to my colleagues’ published research.
- As a yoga instructor, I want to create a consistent class schedule so that my clients know how to confidently plan their weekly exercise.
- As a chef, I want access to the freshest ingredients and the highest-quality cooking utensils.
- Fill in the blank: Designing products with accessibility and inclusivity in mind ensures that you _____.
- create an identical experience for all users
- focus on creating one solution for as many people as possible
- create a different solution for every single user.
- include solutions that benefit specific individuals, which improves the user experience for all users.
- Which of the following is a complete problem statement?
- Hakim is an accountant who needs to collect expense reports from their coworkers.
- Akiko is a construction consultant who is building a skyscraper.
- Angelo needs a toolbox and shingles to fix the leak in their roof.
- Bella is a dance choreographer who needs to create a practice video because some of their students have school during the day and can’t attend lessons in person.
- Identify the steps of the ideation process in the correct order.
- Documenting ideas, brainstorming, focusing on quantity, questioning obvious solutions, gathering a diverse team, and evaluating the ideas.
- Brainstorming, documenting ideas, focusing on quantity, gathering a diverse team, questioning obvious solutions, and evaluating the ideas.
- Gathering a diverse team, brainstorming, documenting ideas, questioning obvious solutions, focusing on quantity, and evaluating the ideas.
- You’re a UX designer working on a gaming app in a competitive market space. You want to figure out what your competitors’ strengths and weaknesses are, and how to create a better product. What should you do?
- Contact each company directly
- Conduct a competitive audit
- Create a marketing plan
- Conduct informal research online
Week 2 – Creating paper and digital wireframes
- What does information architecture (IA) do?
- Visually describes and explores a user’s experience with a product
- Organizes content to help users understand where they are in a product, and where the information they want is.
- Inspires architecture-related UX designs
- Creates a basic outline of a digital experience, like an app or website
- How does information architecture (IA) support the wireframe creation process?
- Makes the final product easy to use
- Provides clearer direction and understanding
- Provides a detailed view of the final product
- Organizes an app into lines and rectangles
- Fill in the blank: Information architecture helps engineers _____.
- create new designs
- make designs look better
- understand user needs
- organize data
Test your knowledge on Gestalt Principles
- Fill in the blank: Similarity, proximity, and common region are examples of Gestalt Principles. Designers can use these principles to _____ content so it is visually pleasing and easier to understand.
- evaluate
- organize
- recognize
- You are developing a website for a clothing resale company. On the homepage, you choose to display the top-selling brands, by logo, in the center of the page. The logos are grouped with a border around them. Which of the following Gestalt Principles apply in this scenario?
- Similarity
- Common region
- Proximity
- To adhere to the Gestalt principle of proximity, what should a designer do?
- Make elements that have a similar function look similar
- Use borders to group elements together
- Put elements closer together
- Fill in the blank: Gestalt principles describe how humans _____ similar elements, recognize patterns, and simplify complex images when they perceive objects.
- disassemble
- create
- describe
- group
Week 3 – Building low-fidelity prototypes
- You demonstrate an early product model's scrolling and click functionality to stakeholders before it goes to engineering. What are you demonstrating?
- A prototype
- A design type
- A wireframe
- A storyboard
- What is the most significant difference between a wireframe and a prototype?
- Time
- Cost
- Interactivity
- Fidelity
- What is the goal of creating a low-fidelity prototype?
- Make it easier for engineers to value the design
- Create a complex and interactive design that’s ready for development
- Make designs testable to collect and analyze feedback early on
- Create a complex and static design to show stakeholders
Course 4 – Conduct UX Research and Test Early Concepts
Week 1 – Planning UX research studies
- What are some key benefits of considering accessibility in UX design? Select all that apply.
- Ensures underrepresented and excluded groups are taken into account
- Addresses a11y ideas
- Addresses societal structures and products rather than a person’s ability
- Creates solutions that often help everyone
- Which phase of the design sprint helps the team find solutions to build on?
- Test
- Understand
- Prototype
- Decide
- Ideate
- What can a researcher learn when they properly empathize with users during user research?
- The needs, behaviors, and motivations of their users
- The opinions, feelings, and biases of their users
- The hopes, dreams, and assumptions of their users
- The wants, desires, and fears of their users
- Which of the following are examples of pain points?
- Struggling to interact with a button on a mobile app’s homepage because it’s extremely small
- Receiving the same response to three different questions from an automated chatbot
- Completing the checkout process for a food delivery app
- Being asked to submit credit card information when no payment is required
- You are designing a life-coaching app for people between the ages of 21 and 30. After conducting research with a diverse set of users, you discover that established professionals are three times more likely to use life-coaching services than those at the beginning of their careers. Which of the following is an example of a complete user persona for your user group?
- Rita Dieguez, a 24-year-old who identifies as non-binary from Manaus, Brazil.
- Nistha Dube, a 29-year-old engineer and foodie from Chennai, India, who makes viral cooking videos on the weekends. Nistha has been thinking about how to balance their career and their passion for food, but they also want to make more time for their mental health in their schedule.
- Michael Embery, a 22-year-old from Indianapolis, Indiana who has a busy work schedule.
- Liz Fontaine, a 27-year-old veterinarian who enjoys video games
- Which of the following user stories is complete?
- I want a bookshelf so I have somewhere to store my book collection.
- As a scientist, I want access to my colleagues’ published research.
- As a yoga instructor, I want to create a consistent class schedule so that my clients know how to confidently plan their weekly exercise.
- As a chef, I want access to the freshest ingredients and the highest-quality cooking utensils.
- Fill in the blank: Designing products with accessibility and inclusivity in mind ensures that you _____.
- focus on creating one solution for as many people as possible
- create a different solution for every single user.
- include solutions that benefit specific individuals, which improves the user experience for all users.
- create an identical experience for all users
- Which of the following is a complete problem statement?
- Angelo needs a toolbox and shingles to fix the leak in their roof.
- Hakim is an accountant who needs to collect expense reports from their coworkers.
- Akiko is a construction consultant who is building a skyscraper.
- Bella is a dance choreographer who needs to create a practice video because some of their students have school during the day and can’t attend lessons in person.
- Identify the steps of the ideation process in the correct order.
- Brainstorming, documenting ideas, focusing on quantity, gathering a diverse team, questioning obvious solutions, and evaluating the ideas.
- Gathering a diverse team, brainstorming, documenting ideas, questioning obvious solutions, focusing on quantity, and evaluating the ideas.
- Documenting ideas, brainstorming, focusing on quantity, questioning obvious solutions, gathering a diverse team, and evaluating the ideas.
- You’re a UX designer working on a gaming app in a competitive market space. You want to figure out what your competitors’ strengths and weaknesses are, and how to create a better product. What should you do?
- Create a marketing plan
- Contact each company directly
- Conduct informal research online
- Conduct a competitive audit
- Which of the following scenarios would be most appropriate to use a close-up storyboard?
- You begin creating a new finance management app. You need to demonstrate when and how a user might interact with it during a normal work day.
- You are in the middle of the design process for a grocery delivery app. You want to pitch some ideas to the team about how the user could use it and benefit from it.
- You create an app that connects people who are interested in gardening via a social forum. You want to implement an inbox feature and test whether or not users find it easy to use.
- Which of the following UX tools and processes demonstrate the basic structure and layout of a design without including specific visual details?
- Ideation exercises
- Low-fidelity designs
- High-fidelity designs
- Wireframes
- You are working on an app that connects users to tree removal services in their local area. You have already created paper wireframes and now it’s time to build the design on the computer. What is the next step?
- Create digital wireframes
- Create a high-fidelity prototype
- Create high-fidelity mockups
- Create a low-fidelity prototype
- How is a prototype different from a wireframe?
- A prototype is a single screen that shows all the details that will go into a final design. A wireframe is a set of interactive design solutions made up of many prototypes and demonstrates how the entire design works.
- A prototype is an interactive representation of a complete design solution that shows stakeholders how it will work. A wireframe is a single screen with basic elements that establishes the structure of a page.
- A wireframe is an interactive representation of a complete design solution that shows stakeholders how it will work. A prototype is a single screen with basic elements that establishes the structure of a page.
- Wireframes and prototypes are both interactive representations of how a design works.
- Identify the benefit of using paper prototypes in the design process
- Paper prototypes are inexpensive and convey complex visual details
- Paper prototypes allow rapid iterations and require low commitment
- Paper prototypes require large amounts of time and resources to produce
- Paper prototypes are polished and represent a final design solution
- Fill in the blank: _____ is the collection of attitudes and stereotypes we associate to people without our conscious knowledge.
- Recency bias
- Implicit bias
- Sunk cost fallacy
- Primacy bias
Week 2 – Conducting research with usability studies
- Why are usability studies important for UX research?
- They provide user feedback that helps the design team make improvements to the user experience.
- They allow designers a final opportunity to get user feedback before production.
- They solicit positive feedback from users.
- In unmoderated usability studies, participants test out the prototypes without human guidance. What are some benefits of an unmoderated usability study? Select all that apply.
- Participants remain fully engaged as they complete the activities.
- Participants complete the tasks on their own time and in their own space.
- Participants operate the product in a real-world environment.
- Participants may feel more comfortable giving feedback without others around.
- Which of the following is a limitation of a moderated usability study?
- The moderator guides the participant through the study.
- The moderator can influence participants.
- The moderator can build rapport with participants.
- The moderator can follow up in real time.
Test your knowledge on usability study best practices
- When conducting a usability study for a UX design prototype, what are some components that should be included? Select all that apply.
- Sufficient sample of participants
- List of tasks for participants to complete
- Assumptions of participant reactions
- Follow-up prompts or questions for participants
- A UX team is building an app for a pharmacy pick-up service. They want to test a prototype in an unmoderated usability study. What should the researcher pay attention to while viewing the video of the participants?
- How each user responds to the tasks they are asked to perform
- How the app’s code was written
- How well the app performed for the users who successfully completed each task
- How the app looks in the video
- During a moderated usability study, what techniques should you employ to effectively communicate with participants? Select all that apply.
- Ask leading questions
- Repeat participant feedback for clarity
- Expand participant feedback with follow-up questions
- Ask open-ended questions
Test your knowledge on potential biases during interview moderation
- A UX researcher is conducting a usability study for a banking app. Some of the participants include people over the age of 60. The researcher assumes the participants will have difficulty using some of the app’s features due to their age. What type of bias is the researcher displaying?
- Serial position effect
- Social desirability bias
- Friendliness bias
- Implicit bias
- At the beginning of a usability study, the moderator establishes a very strong rapport with the participants. As a result, the participants provide only positive feedback on the design prototype. What type of bias are the study participants displaying?
- Friendliness bias
- Serial position effect
- Implicit bias
- A designer conducts a usability study to get feedback on a map feature for a delivery app. One of the interview questions asks, “Did you like using the map feature to track your deliveries?” Which type of bias may occur if participants provide only favorable feedback?
- Implicit bias
- Serial position effect
- Social desirability bias
Test your knowledge on bias during interviews
- Which of the following is a good example of an open-ended interview question?
- Was the product easy to use?
- Did you enjoy the designs?
- Would you recommend this product to a friend?
- What tasks were difficult to understand or accomplish, and why?
- Implicit bias is the tendency for people to answer questions in a way that will be viewed favorably by others.
- True
- False
- Fill in the blank: To reduce the chance of designer biases leading you down the wrong path, you should define the _____ criteria before conducting interviews.
- digital
- design
- research
- fidelity
Week 3 – Analyzing and synthesizing research results
- Fill in the blank: Researchers need to transition data they receive from observations to insights. To do this, they first need to _____ all the data from the usability study in one place.
- analyze
- gather
- organize
- categorize
- Once researchers identify common themes in the data, what is the next step?
- Create an affinity diagram to organize the data for each theme.
- Develop a hypothesis for a product improvement based on each theme.
- Identify outliers and compare them to the common themes.
- Write an insight that tells the design team how to improve the product based on each theme.
- When UX designers synthesize data, what are they doing? Select all that apply.
- Collecting assumptions about users
- Evolving their understanding of user problems
- Combining ideas to draw conclusions
- Understanding methods of data collection
- What is the difference between traditional and field research?
- Traditional research focuses on collecting first-hand observations, while field research prioritizes data collection.
- Field research focuses on collecting first-hand observations, while traditional research concentrates on compiling data.
- Traditional research focuses on defining trends in the marketplace, while field research collects data on those trends.
- Field research focuses on quality checking potential design features, while traditional research observes them.
Test your knowledge on strong insights
- Which of the following are qualities of strong insights? Select all that apply.
- Inspire direct action
- Easy to understand
- Increase empathy for the user experience
- List observations
- Answer research questions
- A designer is gathering insights from a recent usability study for a new website design. Which of the following insights is grounded in real data?
- Users should be able to create a user account by scrolling to the account creation link.
- Most users successfully created a user account using the icon at the top of the page.
- Most users made the moderator feel happy about the study’s outcome by providing only positive feedback.
- Users typically can find the home page of a website.
- Consider the following scenario:
A team is developing an online service that allows users to rent out tricycles in major cities, and they want to know how to improve the user experience. They conduct a usability study and discover that users like the idea of renting a tricycle. However, users find it inconvenient that the service is only accessible on desktop computers. Users say that if they were wandering the city, it would be nice to go to a storefront or kiosk for checkout.
Based on this scenario, which of the following is considered a strong insight?
- Users think that it is inconvenient that they can only rent tricycles.
- Users like that the app allows tricycle rentals.
- Users want the added option of renting tricycles at a physical location
- Users want more convenient features.
- How do strong insights relate to a research question?
- They answer the research question
- They refute the research question
- They suggest an alternative research question
- They allow researchers to change the research question
Week 4 – Sharing research insights for better designs
- Which of the following are best practices to deliver persuasive presentations? Select all that apply.
- Avoid pauses
- Make eye contact
- Use a conversational tone
- Incorporate stories
- Be concise
- Imagine that you have organized insights from a usability study led by your design team. Now, you want to create a presentation to share with your stakeholders. Identify the sections you should use to organize the slides. Select all that apply.
- Participant profiles
- Insights and recommendations
- Themes
- Appendix
- Study details
- When creating deliverables to share insights with stakeholders, what tool helps designers develop some of the content for presentations or reports?
- Research plan
- Wireframe
- Affinity diagram
- Prototype
Course 5 – Create High-Fidelity Designs and Prototypes in Figma
Week 1 – Starting to create mockups
- What are some key benefits of considering accessibility in UX design? Select all that apply.
- Addresses a11y ideas
- Addresses societal structures and products rather than a person’s ability
- Ensures underrepresented and excluded groups are taken into account
- Creates solutions that often help everyone
- Which phase of the design sprint helps the team find solutions to build on?
- Understand
- Test
- Ideate
- Decide
- Prototype
- What can a researcher learn when they properly empathize with users during user research?
- The opinions, feelings, and biases of their users
- The wants, desires, and fears of their users
- The needs, behaviors, and motivations of their users
- The hopes, dreams, and assumptions of their users
- Which of the following are examples of pain points?
- Completing the checkout process for a food delivery app
- Being asked to submit credit card information when no payment is required
- Receiving the same response to three different questions from an automated chatbot
- Struggling to interact with a button on a mobile app’s homepage because it’s extremely small
- You are designing a life-coaching app for people between the ages of 21 and 30. After conducting research with a diverse set of users, you discover that established professionals are three times more likely to use life-coaching services than those at the beginning of their careers. Which of the following is an example of a complete user persona for your user group?
- Michael Embery, a 22-year-old from Indianapolis, Indiana who has a busy work schedule.
- Nistha Dube, a 29-year-old engineer and foodie from Chennai, India, who makes viral cooking videos on the weekends. Nistha has been thinking about how to balance their career and their passion for food, but they also want to make more time for their mental health in their schedule.
- Rita Dieguez, a 24-year-old who identifies as non-binary from Manaus, Brazil.
- Liz Fontaine, a 27-year-old veterinarian who enjoys video games
- Which of the following user stories is complete?
- As a chef, I want access to the freshest ingredients and the highest-quality cooking utensils.
- I want a bookshelf so I have somewhere to store my book collection.
- As a yoga instructor, I want to create a consistent class schedule so that my clients know how to confidently plan their weekly exercise.
- As a scientist, I want access to my colleagues’ published research.
- Fill in the blank: Designing products with accessibility and inclusivity in mind ensures that you _____.
- create a different solution for every single user.
- include solutions that benefit specific individuals, which improves the user experience for all users.
- create an identical experience for all users
- focus on creating one solution for as many people as possible
- Which of the following is a complete problem statement?
- Angelo needs a toolbox and shingles to fix the leak in their roof.
- Hakim is an accountant who needs to collect expense reports from their coworkers.
- Bella is a dance choreographer who needs to create a practice video because some of their students have school during the day and can’t attend lessons in person.
- Akiko is a construction consultant who is building a skyscraper.
- Identify the steps of the ideation process in the correct order.
- Brainstorming, documenting ideas, focusing on quantity, gathering a diverse team, questioning obvious solutions, and evaluating the ideas.
- Documenting ideas, brainstorming, focusing on quantity, questioning obvious solutions, gathering a diverse team, and evaluating the ideas.
- Gathering a diverse team, brainstorming, documenting ideas, questioning obvious solutions, focusing on quantity, and evaluating the ideas.
- You’re a UX designer working on a gaming app in a competitive market space. You want to figure out what your competitors’ strengths and weaknesses are, and how to create a better product. What should you do?
- Conduct a competitive audit
- Create a marketing plan
- Conduct informal research online
- Contact each company directly
Week 2 – Applying visual design principles to mockups
- A designer develops a website for a local bakery and wants to direct users to its online ordering page. They add a bright orange “Place an Order” button to the homepage with a white background. What visual weight variable did the designer incorporate in the app?
- Motion
- Color
- Size
- Image
- When deciding what to emphasize in your design, what key questions should you ask? Select all that apply.
- How frequently should I include the emphasis?
- Where should I place the secondary sections?
- Where do I want to draw the user’s attention?
- What are the user’s goals?
- Hierarchy is important in UX design because it makes clear to the user _____ and what action to take.
- where to focus first
- where to find the homepage
- what is least important
- what needs the least attention
- Which of the following is an example of hierarchy?
- A website’s homepage that opens up with a large image at the top and, as users scroll down the page, the other like images gradually become smaller.
- A website’s navigation bar alternates between different colors for each subject
- A website that features a consistent color scheme
- A website’s homepage adds bold color to the heading text
Test your knowledge on scale and proportion
- Which visual design principle is used to explain the size relationship between a given element and the other elements in a design?
- Containment
- Proportion
- Scale
- Emphasis
- If a designer reviews the navigation bar on a mockup and considers replacing one of the five icons, which visual design elements will best help them keep the design consistent and balanced? Select all that apply.
- Scale
- Proportion
- Emphasis
- Hierarchy
- Fill in the blank: If one element in your proportionate design increases in size, then the other elements should _____.
- stay the same size so the original elements stay proportionate
- also increase in size at the same rate in order to remain proportionate
- shrink in size to place emphasis on the resized element
- move in the design to prevent any potential crowding
Test your knowledge on unity and variety
- A design team builds a prototype for a local farm’s website. They incorporate a consistent color scheme, complementary fonts, and consistent spacing in the design. What visual design principle is this an example of?
- Variety
- Unity
- Hierarchy
- Proportion
- If used effectively, variety can create visual interest and break up monotony. Which example is the best use of variety?
- Add emojis to the end of each sentence in a social media post
- Apply an orange background to normal weather events on a weather app
- Use different colors from the brand’s color palette in a website’s background
- Apply bold text to all content on a webpage
Test your knowledge of Gestalt Principles
- Which Gestalt Principle states that elements that are close together appear to be more related compared to elements spaced farther apart?
- Common region
- Proximity
- Similarity
- Consider the following scenario:
Emile is creating an app that lets people rent bicycles. Users can check in, check out, and pay for their rental with it. Emile wants users to associate the brand color—vermillion red—with the check-out process by indicating successful progress with check marks in this color. Emile wants to make buttons, such as “Next” and “Complete Order” to follow the same theme. Which Gestalt principle is this comparable to?
- Similarity
- Common region
- Proximity
- Visual balance
- The closure principle describes that when a user looks at an incomplete object, they subconsciously complete the image in their mind to see the whole, completed object. Which of the following graphics best depicts the closure principle?
- 1
- 2
- 3
- 4
- A design team wants to add a new, secret page on their app that only observant users will be able to find. They only want to change one element of the current design. Which visual design strategy would best allow them to adjust just one element of the current design and draw visual attention to the secret page?
- Asymmetry
- Proximity
- Symmetry
- Common region
Week 3 – Exploring design systems
What are some key benefits of using a design system? Select all that apply.
- Allows teams to scale and update designs
- Helps designers and developers work together more effectively
- Creates consistency for designers and users
- Identifies gaps in competitor designs
Which of the following is a collection of elements and components that make up part of the design system?
-
- Sticker collection
- UI sheet
- Sticker sheet
- Mockup
Which of the following statements are true about a company's design system?
-
- It is a user-facing guide that provides the brand’s mission and values.
- It is where all the high-fidelity prototypes are saved.
- It can be used by multiple teams including designers and developers.
- It should not be shared with anyone but the UX designers.
Fill in the blank: Defining the styles in a design system for core visual design elements help companies _____. Select all that apply.
- improve the user’s experience
-
- develop more products
- distribute multiple brands
- express their brand consistently
Fill in the blank: If a design team is working on multiple projects all at the same time, a design system creates _____ and helps the design team align.
- consistency
- scalability
- user conversions
- user interest
Beyond offering visual elements to copy and paste, what else might an open-source design system provide? Select all that apply.
- Guides on how to use the design elements effectively
- Links to outside resources like downloadable fonts and icons
- A library of every color palette that passes WCAG accessibility standards
- A guide for typical user flows
At what point of the design process is a sticker sheet useful?
-
- Before any design decisions like color palette or typography are made
- When designers are working on mockups
- Once final designs are completed and delivered
- During the user research phase
When a designer makes a change to a component in a sticker sheet, what happens to each instance of that component?
-
- They get deleted.
- They revert to the original version.
- They remain the same.
- They get updated according to the same change.
Is a component made up of elements?
- Yes, a component will generally have multiple elements.
- No, an element is made up of many components.
- Maybe, a component and an element can have many different parts.
Which feature in Material Design adds layering and depth to your interface?
-
- Sticker sheet
- Material theme
- Elevation
- Assets
- Which of the following visual elements are included in a design system? Select all that apply.
- Color
- Typography
- Wireframes
- Iconography
- A design team sets up a design system for an upcoming product launch. The design system includes visual styles, usage guidelines, _____, and support codes to ensure all elements in their design carry through to the final product.
- branding
- graphics
- UI patterns
- One benefit of a design system is that it creates consistency for designers and users. When designers have a specific set of elements to work from, they can increase the speed of production, decrease inconsistencies, and focus on innovative solutions that focus on the user.
- True
- False
Test your knowledge on features of open-source design systems
- Which of the following examples represent the best use of the app bar title on a desktop?
- 1
- 2
- 3
- 4
- What pages in a public design system can new designers access for additional information and download baseline design kits for Figma and Adobe XD?
- Develop
- Components
- Design
- Resources
- How does a robust design system support a designer's day-to-day work?
- Design systems create consistent guidelines for colors and images that help with brand recognition.
- Design systems are only useful to experienced designers, not to people new to the field.
- Designs systems are scalable as an organization grows.
- Design systems provide a strict guideline that never changes
Test your knowledge on working with design systems in Figma
- You are creating an alternative design for an app using the Material Baseline Design Kit in Figma. You find a style for the navigation bar you’d like to add to the app. You copy the selected style from the _____ page and paste it to the new page.
- Material Theme
- Cover
- Sticker Sheet
- Getting Started
- A designer begins a new project by reviewing the elevation section in the Material Baseline Design Kit in Figma. Which of the following design features should they apply a higher elevation to? Select all that apply.
- Page background
- Alerts
- Buttons
- Navigation
- Including a design system in your case study showcases the creative and strategic design choices you’ve made while enriching your portfolio for future job opportunities.
- True
- False
Weekly challenge 3: Explore design systems
- What is a design system?
- Guidelines established by company management that designers and developers need to adhere to.
- Existing wireframes that a designer can use to jumpstart a new product.
- The code a developer uses to write a product that a UX designer has created.
- A series of reusable elements and guidelines that allow teams to design and develop a product following predetermined standards.
- Consider the following scenario:
Gabriel is a designer at a small company. Gabriel's team gets a request for a project with a tight deadline. Using the design system, the team delivers a product design that impresses the management team and is delivered on time.
What is the result of implementing a design system?
- Implemented an approach for managing the client
- Established consistency
- Scaled the product
- Saved time
Week 4 – Participating in design critique sessions
A designer is receiving feedback. What are some of the benefits they can hope to receive? Select all that apply.
-
- A better understanding of their comfort level with design
- Identifying how their personal values and biases can influence a design
-
- A warning if designers are touching base with users often enough
- Brainstorming new questions or ideas
Leo provided feedback on Cain’s design, suggesting an entirely new color palette. Cain didn’t agree with the suggestion and didn't appreciate the comments, especially since the palette was not the part of the design requested for a critique. How can Leo modify this approach to provide better feedback?
- Support the feedback with a reason
-
- Advise other ways Cain should change his design
- Describe problems with the design, not offer solutions
- Use the approach consistently, since Leo provided a fair critique
What are the advantages of hosting a design critique session? Select all that apply.
- Design critique sessions are a great opportunity for designers to practice giving feedback to other team members
-
- Design critique session increase team camaraderie
- Design critique sessions decrease tension between colleagues
- Design critique session are a chance for many people to come together to exchange ideas and make a collective choice on a design direction, in person or remotely
After a design critique session, a designer begins integrating feedback into their design. First, the designer implements the most important feedback from the session. Some of the feedback will require input from a specialist. The designer chose not to implement feedback that didn’t align with the design plans. Finally, the designer began implementing the feedback into the design. Which action did the designer forget?
-
- Create a spreadsheet that identifies high-priority issues with the design
- Identify options for new designs
- Review and synthesize feedback
- Consult colleagues on design choices
What are some advantages of receiving feedback as a UX designer? Select all that apply.
-
- Matches the designer’s personal bias
- Improves the design
- Builds confidence and skills
- Broadens the designer’s perspective
When synthesizing feedback from a design critique session, what are some things a designer should do?
-
- The designer should always make the decision alone on whether or not to implement a piece of feedback.
- The designer should let that reviewer know that their suggestion was unnecessary when their feedback is not applied as an action item.
- The designer should make sure that every piece of feedback is somehow implemented into the designs.
- The designer should start by identifying themes in the feedback from multiple reviewers.
A designer is reviewing notes from a design critique. One piece of feedback was that the layout of the product page was confusing. What are some possible actions the designer should take? Select all that apply.
-
- Save that feedback for later and move on to something else
- Iterate on the product page design
- Follow-up with the reviewer on what specifically was confusing
- Start over with a new product page design
As a new UX design team member, which example is a best practice for giving feedback for a design?
-
- Offer no feedback until it’s been approved by a superior
- Consider the role of the person receiving feedback
- Provide feedback based on personal preferences
- Offer solutions rather than identifying problems
A UX designer is preparing to get feedback about a mobile app they are almost finished designing. They are comfortable with the team and looking forward to presenting their work. Which of the following is a helpful question for the design to consider about the feedback process?
-
- Am I being too sensitive about the feedback that I’m receiving?
- Am I sure that it’s worthwhile to ask for feedback at this stage?
- Am I checking in regularly with other team members to get feedback on my designs?
- Am I ready to receive feedback from people who don’t know the project?
A design team plans a critique session for their latest prototype. They ask one of the members to be prepared to share the design and remain actively engaged in the session to ensure that the feedback is clearly understood. What role is this an example of?
-
- Facilitator
- Notetaker
- Presenter
- Reviewer
- Fill in the blank: A critique session is a common feedback activity where designers present their work to team members. Participants can play one of three main roles: _______, presenter, or reviewer.
- trainer
- facilitator
- creator
- designer
- What are the benefits of hosting a design critique session? Select all that apply.
- They provide an opportunity to understand why one team member’s design style is better than another’s.
- They can help new designers identify different perspectives to consider design problems from.
- They are an opportunity for people to come together to exchange ideas and make a collective choice on a design direction, in person or remotely.
- They are a great opportunity for a new designer to practice giving feedback to other team members.
- Florence is preparing for the first design critique session for a new product with a few team members. Identify the questions that could help them prepare for questions during the presentation.
- Are you a good designer?
- What’s the best approach in taking advantage of the end user you’re trying to reach?
- What problem are you trying to solve?
- What aspects of your designs are you seeking feedback on?
Test your knowledge on implementing feedback from crit sessions
- Why is it important to have design critique (crit) sessions?
- So team members can critique the presenter’s performance and offer feedback
- So team members can define design objectives for the product
- So team members can come together to exchange ideas and make a collective choice on a design direction
- So team members can assign tasks for upcoming project phases
- What is the presenter’s role in a design critique session? Select all that apply.
- To share their designs with the group
- To prepare for the presentation ahead of the session
- To challenge the reviewers’ feedback
- To process and take action on the reviewers’ feedback
- You just completed your first design critique session. You review the notes and reflect on the feedback you received. What questions should you consider before you take any further action? Select all that apply.
- How can I synthesize the feedback from the critique session?
- How can I incorporate all the reviewers’ feedback in my actions?
- What feedback do I want to take action on to improve my designs or the user experience?
- Where should I focus my attention during the next phase?
- When addressing feedback from a design critique session, what kinds of requests should a designer take action on? Select all that apply.
- Feedback on the design’s functionality
- Feedback related to the design’s accessibility
- Feedback on design style choices based on the reviewers’ preferences
- Feedback on any design element’s inconsistencies
Weekly challenge 4: Participate in design critique sessions
- Receiving feedback from a diverse audience is one of the goals of soliciting feedback.
- True
- False
- When giving feedback, it’s important to provide a reason for the feedback and describe problems rather than provide solutions. Which of the following is another helpful tip when giving feedback?
- Suggest more research to gather more data
- Adjust the feedback for each situation
- Limit the feedback to address only major issues
- Support the feedback with intuitions and feelings
Week 5 – Creating high-fidelity prototypes
- Fill in the blank: A high-fidelity prototype must have visual elements, navigation, and _____.
- wireframes
- outlines
- placeholders
- interactions
- When finalizing the navigation for a high-fidelity prototype, what questions should the designer ask? Select all that apply.
- At which point does the user journey end?
- What color should be used for the navigation-related icons?
- How easy is it to locate navigation-related icons?
- How does a user get from one screen to the next?
- A designer builds a high-fidelity prototype in Figma and wants to make it interactive. What is the first step to making a design element interactive?
- Add the interaction and animation
- Indicate the destination
- Make the interaction that connects the hotspot to the destination
- Select the item for the hotspot
- When creating a high-fidelity prototype in Figma, what happens directly after the designer adds the interaction details?
- Adjust the animation
- Lay out the mockups
- Share the work
- Connect the screens
- Fill in the blank: Screens should be laid out in the order of the user flow because the first connection a designer makes will be the starting frame for the prototype. This is the first ___ they want a user to take in the app.
- view
- completion
- action
- pass
Test your knowledge on gestures and motion
- What are some common gestures used to navigate mobile apps? Select all that apply.
- Clap
- Tap
- Scroll
- Swipe
- Zoom
- Why are gestures and motion important in UX design?
- They help enrich the user experience and increase usability.
- They help users move between devices.
- They help users identify visual elements.
- They help users make decisions about an action required in a design.
- A design team wants to add a gesture and motion to a reservation page of a hotel app. They apply animation to the select button on the page for room types. Which of the following is the best example of a gesture and motion when a user reserves a room?
- Tapping the select button and the room total appears at the top of the page in a basket icon
- Tapping the select button and a separate reservation summary page holds the reservation
- Swiping the select button and the user remains on the same page
- Swiping the select button and the app closes
- A designer working on an app for an online retailer finishes adding interaction details for an action in Figma. They need to adjust the animation for adding an item to a shopping cart. What are some options for the animation settings? Select all that apply.
- Close down
- Instant
- Move out
- Slide in
Week 6 – Testing and iterating on designs
- What is an insight?
- An assessment that allows participants to complete core tasks in a product without direct supervision
- A step-by-step examination of a group of users and their needs
- An assessment of how easy it is for participants to complete core tasks in a product
- An observation that helps a designer understand the user or their needs from a new perspective
- What are the four steps in turning observations into actionable insights? Select all that apply.
- Find peculiarities in data
- Gather data in one place
- Organize the data
- Find themes in the data
- Come up with insights
- Consider the following scenario:
During a usability study for a fast-food app, many participants had trouble completing their order. Multiple participants noted that the color contrast of the interface made it difficult to find the “Complete Order” button. Some participants with visual impairments could not differentiate between the different lines, buttons, and negative space in the app. The designers grouped these types of observations under the theme “Color.”
What kind of insight can the designers draw from these “Color” observations, and how can they improve their app?
- The participants had trouble completing their order because the buttons weren’t responsive
- The participants had difficulty navigating the app because of the color palette. The designers need to make the app more accessible by updating the colors to have higher contrast.
- The pictures on the fast-food ordering app were not clear enough for participants, so the designers need to replace the images.
- Consider the following scenario:
Designers conducted a usability study for an app they’re developing for a hospital. The app is meant to help patients fill out their paperwork on a computer or from their phone. The designers collected multiple helpful insights to improve their design. One particular insight stood out: The available selection for illnesses and symptoms wasn’t expansive enough.
Based on this feedback, what can the team do to improve their design?
- Keep the selections as they are, but include an open text box for detailed descriptions of their visit.
- Add selections and symptoms that are common to the region that the hospital operates in.
- Include expansive selections and an “Other” section, so patients can accurately describe the reason for their visit to the hospital.
Test your knowledge on handing off designs
- Jean-Marie is a UX designer at a design agency. They have just finished their designs. The agency’s lead engineer has requested the design specifications. What can Jean-Marie do to successfully prepare the design for the engineering team?
- Finalize every aspect of the designs before sharing it with the team
- Send the engineering team a list of problem areas that are not yet addressed in the design
- Email an engineer and begin working on the next project
- Provide the design system, mockups, prototypes, and specifications
- Mona just finished their designs in Figma and is preparing to send them off to production. What can she do to successfully deliver them to the engineering team? Select all that apply.
- Create thumbnails that include hyperlinks, specifications, and requirements for the design
- Set the file permissions to view only
- Test and share the prototypes
- Exclude color schemes
- There’s no singular “right” way to send designs off to production. Procedures can vary by company and depend on how teams prefer to conduct the development process. Which of the following is true when you’re ready to deliver your design to the engineering team?
- Send the engineering team a detailed list of problem areas that are not yet addressed in the design
- Leave the designs incomplete when you send them to the engineering team
- Provide the design system, mockups, prototypes, and specifications
- Begin working on the next design project
- An entry-level designer is responsible for deciding how the hand-off process flows for their organization.
- True
- False
- When design and engineering teams work together simultaneously to complete a product, what is one challenge they might face?
- Coordinating a project hand-off
- Slowing down project timelines
- Identifying areas that have to be redone as they design and engineer
- Establishing a project deadline
Test your knowledge on case studies in UX portfolios
- Fill in the blank: A case study is a(n) ____ of a design project that typically includes the project goals and objectives, your role in the project, the process your team followed, and the outcome of the project.
- summarized presentation
- data-driven report
- observation
- rubric
- Why are case studies beneficial to have in a portfolio? Select all that apply.
- Allows UX designers to understand users and their needs from a new perspective
- Helps designers turn observations into actionable insights
- Demonstrates a designer’s willingness to collaborate with a team
- Serves as a visible demonstration of design knowledge
- Harjot is organizing a case study of the website they designed for a local architect. The architect specializes in designing futuristic, eco-conscious homes for clients looking to build from the ground up. What type of information should Harjot include in the case study for their portfolio? Select all that apply.
- A hero image
- Goals and objectives
- The client’s phone number and email
- Highlight challenges
- How should case studies be presented in a portfolio? Select all that apply.
- Case studies should include every aspect of the design and the design process.
- Case studies should be presented in a way that’s concise and engaging.
- Case studies should be visually appealing.
- Case studies should be presented as straightforward as possible.
Course 6 – Responsive Web Design in Adobe XD
Week 1 – Empathize with the user and define the user problem
- What is the primary purpose of responsive web design?
- Allows a website to change automatically depending on the size of the device
- Allows designers to more easily test web design prototypes
- Organizes, categorizes, and structures a website
- Helps researchers make more informed design decisions
Optional - Test your knowledge on problem statements
- What are the components of a problem statement? Select all that apply.
- Insight
- User needs
- User characteristics
- Location
- Name
- Consider the following sentence: “Andre is a competitive eater who needs to find an app that will balance their competitive billiards schedule because they are planning a special event next month.”
Is this an example of a good problem statement?
- Yes
- No
Week 2 – Ideate solutions to the user’s problem
- Imagine that you kickstart the ideation process to translate issues your users experience into opportunities for design. You choose an ideation method that encourages designers to explore ideas, stay open-minded, and collaborate. Which method does this reflect?
- How Might We
- Empathy
- Prototype
- Wireframing
- Which ideation method involves brainstorming ideas under a specified time limit?
- How Might We
- Competitive audit
- Crazy Eights
Test your knowledge on website structures
- Which website structure allows users to follow their own path because content is linked in several ways?
- Matrix model
- Database model
- Hierarchical model
- Sequential model
- Hermes wants to create a web page design for a research database that makes it easy for users to search for information. Which website structure should they use?
- Sequential model
- Matrix model
- Database model
- Hierarchical model
- Javier starts work for a new client. The client wants Javier to design the look of a website plug-in for the quizzes on their educational platform. They want students to see one question at a time rather than the whole quiz. They want a simple yet modern look. What type of structure model should Javier use?
- Hierarchical model
- Matrix model
- Database model
- Sequential model
- What are the advantages of using common website structures? Select all that apply.
- Timeless design
- Improved navigation
- Meet user expectations
- Tested and effective
Week 4 – Create and test a low-fidelity prototype
- Fill in the blank: A designer is developing a retail website and wants to test how well users can add items to the cart. The designer creates a _____ to get feedback on the early design.
- high-fidelity design
- wireframe
- design framework
- prototype
- A design team is developing a new app for a photo editor. They want to discuss design options with stakeholders before proceeding to the next phase. How should the team use wireframes at this point of the design stage?
- To explore and compare multiple ideas quickly before committing to a final design.
- To identify and solve problems related to the function of the app.
- To develop the interactive version of the final product.
- To test the design’s functionality and navigation.
Test your knowledge on modifying designs based on research findings
- As designers work to analyze and synthesize results from their research, what is the next step they should take after finding themes in the data?
- Organize the data
- Make improvements to the design
- Gather all data from the usability study in one place
- Come up with insights
- You receive feedback from your usability study on your gym locator app prototype. Some users reported they could not find the map view to locate gyms in their selected city. Which design modification aligns best with this feedback?
- Add a link to the Google search page
- Add a map view option to the search results page
- Add a filter based on a gym’s amenities
- Add a sort option to the gym locations’ list view by distance
Week 5 – Create and test a high-fidelity prototype
- What are common elements in a mockup? Select all that apply.
- Color
- Typography
- Iconography
- Outline
- Which of the following is an advantage of a high-fidelity mockup?
- High-fidelity mockups help designers map out a product during the early stages of design development.
- High-fidelity mockups allow designers to make multiple iterations without affecting the design’s functionality.
- High-fidelity mockups help designers test the product’s functionality.
- High-fidelity mockups can offer designers a basic outline of a product or screen.
- What design characteristics make a mockup different from a wireframe?
- A mockup is a static, high-fidelity design that closely matches the final product.
- A mockup is an outline or sketch of a product.
- A mockup is clickable or highly interactive.
- A mockup includes minimal details and color.
Test your knowledge on working with design systems
- Which of the following is a basic component of a design system? Select all that apply.
- Editorial styles
- Visual styles
- Guidelines
- UI components
- A design team is creating mockups for a website, and wants these mockups to incorporate solutions for multiple pages. A teammate proposes the creation of a design system to ensure consistency. Which of the following is another benefit of a design system?
- Design systems house single-use elements.
- Design systems help designers create scalable designs and increase efficiency.
- Design systems allow designers to develop standards as they move through the process.
- Design systems help separate the product from the brand identity.
Test your knowledge on creating a homepage in Adobe XD
- Fill in the blank: When creating a mockup in Adobe XD, you can add images easily by creating a ___ first, then dropping the image inside of it.
- text box
- line
- drawing
- shape
- When creating a mockup in Adobe XD, where can you find the alignment tool?
- Artboard
- Components tab
- Property inspector
- Assets panel
- What is the assets panel in Adobe XD?
- A collection of the elements and preferences created in a design.
- A static high-fidelity design used as a representation of a final product.
- An order of typefaces and fonts used to create divisions to aid users in where to focus and find information.
- A feature used to move or resize an element from a stack, and automatically move the rest of the elements, to preserve the defined spacing between elements.
Test your knowledge on web accessibility
- Imagine a designer is creating a responsive high-fidelity webpage that should be accessible to people with disabilities. They place markers next to interactive UI elements on the page. What method is the designer using?
- Traversal order
- Labels
- Annotations
- Hierarchical headings
- Imagine a designer is creating a responsive high-fidelity webpage that should be accessible to people with disabilities. They apply a method to scale the size of the text based on its importance on the page. What method is the designer using?
- Labels
- Hierarchical headings
- Annotations
- Traversal order
- Imagine a designer is creating a responsive high-fidelity webpage that should be accessible to people with disabilities. They apply a method to add descriptive language to the interactive UI elements on the site. What method is the designer using?
- Annotations
- Hierarchical headings
- Traversal order
- Labels
Test your knowledge on usability studies
- What are the main goals when conducting usability studies for high-fidelity prototypes? Select all that apply.
- Identify areas to iterate on the prototype and improve the design
- Define the design problem
- Determine the design solution
- Understand how users will interact with the final product
- A designer wants to test a high-fidelity design and conduct a usability study. Which of the following is an example metric that can be used to measure the design’s success?
- Start time
- User error rate
- Color saturation
Week 6 – Document design work and search for jobs
A design team completes their high-fidelity prototype of a responsive website. They are ready to hand off the designs. The next step is coding the user-facing interface and the website’s architecture. Who will do these tasks?
-
- The design and implementation teams
- Front-end and back-end developers
- Different members of the UX team
- An outside company
Which team member writes code for the user-facing interfaces?
-
- Back-end developer
- UX designer
- Front-end developer
- UX engineer
Fill in the blank: In Adobe XD, you can upload to the cloud from the _____ panel.
-
- design
- file
- assets
- upload
If you share an Adobe XD project and want everyone to be able to access it, what type of access permission should you select?
-
- Only Invited People
- Anyone With Password
- Only User Testing
- Anyone With The Link
A design team completes a final prototype of a pet adoption app in Adobe XD, and wants to share their work with the development team and client. Before they publish the prototype on the cloud, they name the file. Which of the following example file names reflects best practices?
- PetAdoptionApp-Version-Final
- App-Version
- App-To-Test-Review
- For-Review
Fill in the blank: Not only should a case study be visually appealing, it also needs to be _____.
-
- fun to read
- easy to skim
- password protected
- extremely detailed
What are the components of a case study?
- Project pitch deck and summary
design team’s objective
project burndown chart
beta test feedback
-Project budget and timeline
designer’s project tasks
makeup of the team followed
stakeholder feedback
- Project background and research
design team’s budget
process user testing followed
product manager feedback
- Project goal and objectives
designer’s role in the project
process the team followed
project outcome
Fill in the blank: A case study needs to tell recruiters what they need to know _____.
- as quickly and efficiently as possible
- in a simple, animated deck or video
- while highlighting key industry trends
- with short descriptions, rather than images
True or False? When a recruiter or hiring manager considers you for a job, they’ll expect to find case studies in your portfolio.
- True
- False
Imagine a designer sends their portfolio to a recruiter for a potential job opportunity. One of the designer’s case studies discusses in detail the surveys, interviews, and user testing the designer did during the project. Which case study component is this an example of?
-
- Target user
- Project goal and objectives
- Research conducted
- Challenges and constraints
Fill in the blank: Case studies are the major components of a portfolio because they are a _____.
-
- collection of reviews from your previous clients and stakeholders
- reflection of what you as a designer can improve on
- simple overview of your wireframes and prototypes
- visual demonstration of your ability to see an idea through from beginning to end
- When building websites, what type of team members are crucial in building the UX team’s vision? Select all that apply.
- Data scientist
- Front-end
- Back-end
- Program manager
- Fill in the blank: Designers provide mockups, prototypes, and ____ so the engineering team can begin the coding process.
- research reports
- wireframes
- case studies
- specifications
- How does a designer determine when their designs are final before sending them off to the engineering team?
- If the design passes usability studies and participants seem mostly satisfied with the design, then it’s ready to be delivered to the engineering team.
- As long as assets have been finalized and the designer believes the product looks good, then it’s ready for the engineering team.
- If the designs are true representations of the intended user experience, assets are finalized, and users are able to interact with the designs without external guidance, then it’s ready for the engineering team.
- As long as design specifications have been finalized, then it’s ready to be delivered to the engineering team.
Test your knowledge on portfolio case studies
- What are the typical components of a case study? Select all that apply.
- Project goal and objectives
- Usability study participant profiles
- Outcome of the project
- Designer’s role in the project
- Process the team followed
- Fill in the blank: You complete a case study on your latest design project and add it to your portfolio. You should present your case study in a clear and _____ way to tell recruiters what they need to know as quickly and efficiently as possible.
- concise
- informal
- exhaustive
- complex
- Fill in the blank: Sharing case studies in your portfolio is important because case studies are a visual demonstration of your _____. Select all that apply.
- ability to see an idea through from start to finish, despite challenges
- willingness to collaborate with a team
- design knowledge
- interests and hobbies
- You complete a design project for a photo sharing app and want to create a case study for your portfolio. What should you include in the case study to show recruiters you would be a strong candidate for a UX design role? Select all that apply.
- Rough drafts of every idea
- Sketches, wireframes, and final polished designs
- Disagreements with team members
- Explanation of learnings from the design process
Weekly challenge 6: Document design work and search for jobs
- A design team completes their high-fidelity prototype of a responsive website. They confirm that the designs represent the expected user experience. What is the next step for the design team?
- Sharing the designs with stakeholders
- Confirming design choices with potential users
- Handing off the designs to developers and engineers
- Writing the code for the front-end interface
- What is the difference between a back-end developer and a front-end developer?
- There is no difference, the only task that changes is what a developer is working on.
- A back-end developer writes code to enhance website accessibility; a front-end developer writes code to streamline information architecture.
- A back-end developer writes code for the digital product’s architecture and data storage based on the UX sitemap and functionality; a front-end developer writes code for the user-facing elements based on UX designer specifications.
- A back-end developer writes code for user interactions that are seen by the end user; a front-end developer writes code for website architecture that is rarely seen by the end user.
- When you want to share a project and receive feedback on the design, what choice should you make under the “View Settings” menu?
- Development
- User Testing
- Design Review
- Presentation
Course 7 – Design a User Experience for Social Good & Prepare for Jobs
Week 1 – Starting the UX design process: empathize, define, ideate
What is the objective of the Crazy Eights exercise?
-
- To validate your product design
- To come up with rough sketches of your future product
- To make final decisions about future visual designs
- To establish a clear user flow
What is the difference between progressive enhancement and graceful degradation in UX design?
-
- Progressive enhancement is designing for older devices first and newer devices later. Graceful degradation is designing for newer devices first and older devices later.
- Progressive enhancement is designing for newer devices first and older devices later. Graceful degradation is designing for older devices first and newer devices later.
- Progressive enhancement is designing from the smallest screen to the largest screen. Graceful degradation is designing from the largest screen to the smallest screen.
- Progressive enhancement is designing from the largest screen to the smallest screen. Graceful degradation is designing from the smallest screen to the largest screen.
Which of the following is the best design solution to accommodate the next billion users (NBU)?
- A website consistent across all devices and screen sizes
- A mobile-only app
- A desktop-only website
- A website only compatible with Android devices
Why should designers take a mobile-first approach when designing solutions for new potential users?
-
- Focusing on mobile users first offers a quicker path to a product’s launch.
- Using a mobile-first approach is best for global users, since most people use a mobile phone to access the internet.
- Prioritizing mobile users ensures access for those with access to other devices.
- Adopting a mobile-first approach converts mobile users to desktops users.
Fill in the blank: One of the four Cs, _____ ensures a uniform design so users can expect it to feel familiar across devices and products.
-
- Complementary
- Continuity
- Context
- Consistency
A designer wants to build a store locator app that requires access to a user’s location while in use. Which app type would be the best option for this build?
-
- Responsive web app
- iOS app
- Dedicated mobile app
- Android app
Review the journey map for user persona Shane: Shane is ready to pick up books from the library, but is unsure of the process to complete this action. Based on this pain point, you provide detailed instructions for Shane to test their ability to pick up the books. Which row in the journey map should include those instructions?
-
- Feeling Adjective
- Improvement Opportunities
- Action
- Task List
Problem statements help designers propose a specific, measurable solution that addresses the user’s goals and pain points. Which of the following is a quality of a great problem statement?
- Human-centered
- Open-ended
- Detail-oriented
- Single-minded
A design team is working on an app for a government information tool and suggests this problem statement: Casey just moved to the area and needs to get information about setting up utilities because he doesn’t know who to contact. What element is missing in the problem statement?
-
- User need
- User name
- User characteristics
- Insight
Consider the following persona and answer the following question:
Which of the following is a good user story based on this user persona?
-
- As a social person and busy professional, I want to adjust my work hours, so that I can check out books before the library closes.
- As a busy professional and avid book lover, I want to be able to reserve books in advance, so that I can pick them up based on my schedule.
- As a professional and avid reader of political thrillers, I want to build another bookshelf, so I can collect more books.
Fill in the blank: When outlining your goals in a competitive audit, you should include your users, _____, and the product’s industry.
-
- a list of the competitors
- specific information about your product
- the competition’s goals
- how your product can beat the competition
You decide to design a global communication app for a mobile device first. Which of the following factors contribute to your decision?
-
- Users will be at home or work when they access the product
- Users will be located in emerging markets
- Users will be in a metropolitan area
- Users will have reliable internet access
What is limited in the Crazy Eights exercise?
-
- Creativity
- Time
- Shape
- Space
A designer wants to design for the smallest and most basic version of their site, like for a mobile phone. What approach should they use?
-
- Dedicated desktop web design
- Dedicated mobile app design
- Progressive enhancement
- Graceful degradation
What is the primary device type designers should consider when designing for the next billion users (NBU)?
-
- A desktop
- A smartwatch
- A smart television
- A mobile phone
If the majority of users accessing a site are likely to use a mobile device, what are some best practices for building a site with these users in mind? Select all that apply.
-
- Limit the access to only what’s available on both mobile and desktop devices.
- Keep the mobile site consistent with the same content as the desktop site.
- Provide features that take advantage of the unique benefits of mobile phones.
- Organize the site so it’s easy for users to find what they want.
You design a banking app for mobile and desktop devices that can alert users about large deposits or withdrawals. The mobile notifications provide limited information in one sentence, while the desktop notifications provide complete details. Which of the four C’s do these features represent?
-
- Consistency
- Continuity
- Context
- Complementary
A design team is working on a design project for a bill pay app. They have to design the app quickly and with a limited budget. Which of the following app types would work best in this scenario?
-
- Dedicated mobile app
- iOS app
- Responsive web app
- Android app
Review the journey map for user persona Shane: Shane was able to reserve books, but was frustrated with the limited quantity of books they were allowed to reserve. Which row in the journey map would include Shane’s pain points?
-
- Improvement Opportunities
- Task List
- Action
- Feeling Adjective
Fill in the blank: Problem statements are a succinct way to reference a user’s needs. They also help designers _____.
-
- develop a design system
- build wireframes and prototypes
- establish the intent of a design
- create a user group
Consider the following persona and user story:
"As a busy professional and avid book lover, I want to be able to reserve books in advance, so that I can pick them up based on my schedule.”
What component of the user story addresses the persona’s goal to access books they want to read when they arrive at the library?
- Demographic
- Action
- Benefit
- Role
What question should you ask when deciding which device to design for first?
-
- How much do users pay for internet access, cellular access, or wi-fi signal?
- Where will users be when they access the product?
- Where will users go once they access the app or website?
- When will users access the product?
What is the difference between bottom-up design and top-down design?
- Bottom-up design means designing for the smallest version of your site and embellishing designs for larger screen sizes. Top-down design means designing for a large screen and working down toward a smaller screen.
- Bottom-up design means designing for a large screen size and embellishing designs for smaller screen sizes. Top-down design means designing for a small screen and working up toward a larger screen.
- Bottom-up design means designing for the device users access the least and embellishing designs later for devices users access the most. Top-down design means designing for the device users access the most and working down to devices users access the least.
Fill in the blank: When designing solutions for a large global audience, designers should take the _____ approach.
-
- data-first
- mobile-first
- desktop-first
- design-first
You design a music streaming app for laptops, desktops, and mobile phones. Users can start a playlist from their laptop or desktop and listen to it on mobile phones, or vice versa, as long as the devices are attached to the same account log-in. Which of the four Cs does this feature represent?
-
- Complementary
- Consistency
- Context
- Continuity
A design team is working on a design project for a bill pay app. They have to design the app quickly and with a limited budget. Which of the following app types would work best in this scenario?
-
- Android app
- iOS app
- Dedicated mobile app
- Responsive web app
A problem statement helps designers create the vision for the design. Which of the following is an example of a strong problem statement?
-
- Rachel needs an app for a music library.
- A teenager needs a scheduler app because they participate in a lot of extra-curricular activities.
- Joshua is a new business owner who needs a tool for tracking expenses easily while on-the-go because he travels a lot for business.
- Lynn wants a smart device-enabled recipe app to help with cooking meals.
Consider the following persona and complete the user story:
Fill in the blank: As a busy professional and book lover, I want to be able to _____, so that I can pick them up based on my schedule.
-
- collect more political thrillers
- check out books before the library closes
- reserve books in advance
- Imagine you’re designing an app to help users learn how to effectively manage their money. It features short and straightforward articles, tools, and reminders. Since the app is intended for those on-the-go, which design philosophy should you consider?
- Mobile-first design
- Sequential model
- Matrix model
- Graceful degradation
- Regardless of current trends, the most important things a designer should consider are the users and the context of their needs.
- True
- False
- You design a product for users based in emerging international markets and want to use the mobile-first approach. What is an advantage for using this approach?
- It allows you to start with a desktop version and then adapt it to smaller screens.
- It allows you to embellish your designs with advanced features.
- It allows you to scale back your design at a later time.
- It allows you to design for users based on the devices they use or can access most easily.
- Fill in the blank: In graceful degradation, you design from the largest screens to the smallest screens. However, in progressive enhancement you design _____.
- from the top to the bottom
- from the least expensive product to the most expensive product
- from the smallest screen to the largest screen
- from the most complex version to the most basic version
- Imagine you are designing a learning tool for young readers for the local public library’s computer lab. Consider the user and identify which design philosophy works best for this tool.
- Bottom-up
- Graceful degradation
- Progressive enhancement
- Mobile-first
Test your knowledge on designing across devices
- Farha is creating a mobile version of a large company’s recently announced desktop application and wants to keep the brand familiar across platforms. Which of the four Cs does this adhere to?
- Consistency
- Context
- Complementary
- Continuity
- To design effectively across platforms, identify a few key ideas a designer should be mindful of. Select all that apply.
- Context of use
- Content layout
- Input methods
- Device materials
Test your knowledge on problem statements
- Why are problem statements used to inform designs?
- Problem statements are a succinct and clear way for designers to reference user needs.
- Problem statements help stakeholders understand the design process.
- Problem statements provide information on problems designers are having.
- Problem statements add a context to help users define their problems.
- Which sentence is considered a problem statement?
- Eunice is a skier and beer aficionado who needs an app that keeps track of work projects because they have many new responsibilities at work.
- Ahmed is a video game concept artist and dessert lover who wants to discover professional cooking classes because he wants to learn how to make fine desserts at home.
- Anders is a pediatrician and adores their chinchilla who needs an app that provides a convenient way to order toys, food, and supplies from local and chain pet stores.
- As a new dad, I want a quick and nontoxic way to disinfect my baby’s bottles and toys.
Test your knowledge on competitive audits
- When conducting a competitive audit, what step occurs after a designer creates a list of their product’s competitors?
- Outline the goals
- Analyze findings
- Identify specific features for comparison
- Summarize findings
- Fill in the blank: Competitive audits help designers understand what user needs are already being met in the marketplace and how their designs can _____.
- challenge previous design approaches
- beat out the competition
- improve on current solutions
- inspire competitors
Weekly challenge 1: Design across devices
- Fill in the blank: Designing for one screen first allows you to validate your product design, establish a clear user flow, and _____.
- connect a user’s journey with your product
- understand what needs of your users are already being met in the marketplace
- make decisions about the visual design of your product going forward
- develop the code needed for your product’s functionality
- What should you have to get started with the Crazy Eights exercise?
- User story
- Design platform
- Problem statement
- Design solution
Week 2 – Creating wireframes and low-fidelity prototypes
- Fill in the blank: A wireframe is a(n) ____ of a product or a screen.
- outline or sketch
- illustration
- explanation or critique
- analysis or interpretation
- Imagine you’ve recently started a new design project and you’re in the midst of wireframing. You’ve decided to use an inexpensive method that will allow you to iterate and explore ideas quickly. Which method is this?
- High-fidelity wireframes
- Digital low-fidelity wireframes
- Paper wireframes
Test your knowledge on planning usability studies
- Why is it important to create a research plan before conducting a usability study? Select all that apply.
- It outlines each part of a usability study from start to finish
- It helps the UX team understand how easy it is for participants to complete tasks
- It outlines research goals for participants to see
- It is more likely to yield valuable information
- Imagine you’re preparing to conduct a usability study. Which part of the research plan considers critical measures of progress toward an end goal?
- Detailed research questions
- Research goals
- Key performance indicators
- Methodology
- When planning a usability study, what question should you ask when determining key performance indicators (KPIs)?
- Why are we conducting this research?
- What’s a sign that we are making progress toward our ultimate goal?
- What questions should I ask the participants?
- How will I collect and analyze data?
- Imagine you are planning a usability study for a local drop-in daycare center’s app. You need to find study participants who would provide the best metrics for the project. Which participant would be the best candidate for the study?
- Ronnie is a parent who lives 40 miles away from the center and does not travel very far from their home.
- Ingrid lives in the same area of the center and does not have any children, but they plan to adopt a child within the next three years.
- Casey is a parent of twin toddlers and lives near the center. They work from home but sometimes the twins’ childcare provider is unavailable when they need help during the day.
Test your knowledge on conducting usability studies
- Nua is outlining a usability study. The team wants to interview as many people as they can within a two month timespan. Since the product is a new version of one they’ve already created, they’re more concerned about keeping costs low by recording participants. What type of usability study should be conducted?
- Unmoderated
- Complementary
- Moderated
- Mobile
- Choose the correct definition of a usability study.
- An assessment of a competitors’ strengths and weaknesses
- A series of experiences a user has as they interact with a product to achieve a specific goal
- A research method that assesses how easy it is for participants to complete core tasks in a product
- An easily understood chart that explains everything designers have learned about a user
Test your knowledge on analyzing and synthesizing research results
- Step one of turning observations into insights requires a designer to gather the data. Which should the designer do next?
- Organize the data
- Come up with insights based on themes
- Gather the data from the usability study
- Hypothesize trends in data
- What is the third step of turning observations into insights?
- Come up with insights based on themes
- Gather the data from the usability study
- Organize the data
- Identify common themes and patterns
Week 3 – Creating mockups and high-fidelity prototypes
What should high-fidelity mockups include?
-
- Interactive components and transitions
- Visual and UI elements
- Digital and paper-based wireframes
- Front- and back-end site code
What do mockups allow designers to do?
-
- Refine a design’s information architecture
- Identify a target user’s needs and pain points
- Incorporate complex interactions and animations
- Bring designs to life using visual design elements
You are in a meeting with a client. The client is unclear about what makes a mockup different from a wireframe. What can you tell the client?
- Wireframes are static images that provide an overview of the layout and hierarchy of the webpage. Mockups are static, high-fidelity designs with visual and UI elements.
- Wireframes are interactive designs that closely represent the final product. Mockups are static images without a lot of detail or color.
- Wireframes are static, high-fidelity designs that closely represent the final product. Mockups are static images that provide an overview of the hierarchy of the webpage.
- Wireframes are static designs with visual and UI elements. Mockups are static images that provide an overview of the layout and hierarchy of the webpage.
A designer creates a mockup of a website homepage for a local business. They take time to arrange, organize, and place elements like text and images, making sure important elements stand out. What aspect of visual design are they adding to the mockup?
- Layouts
- Symbology
- Typography
- Iconography
You are creating a mockup of a food delivery mobile app. While creating the mockup you add in text and decide on a few fonts. What aspect of visual design are you adding?
-
- Layouts
- Typography
- Iconography
- Symbology
Fill in the blank: When creating a design system in Figma, you will use a(n) _____.
-
- assets panel
- visual system
- sticker sheet
- button kit
A team of UX designers is interested in receiving feedback. They are presenting a static, high-fidelity representation of the final state of their product. What is this representation known as?
-
- Wireframe
- Prototype
- Sketch
- Mockup
How can designers employ the iconography visual design element to enhance a mockup?
-
- Organize text and typefaces to make language legible, readable, and visually appealing
- Arrange text and images to organize simple user journeys, and make content easy to find
- Compile images, shapes, and symbols to create an association with a subject or idea
- Mix, match, and contrast colors and text to communicate a core theme
Fill in the blank: When creating a design system, you can download a _____ to help get a head start on your designs.
-
- prototype template
- UI kit
- color checker
- style locator
- You are nearing the end of a project. Your client is excited to review what you’ve built and has asked you to present some mockups. What are mockups?
- Low-fidelity outlines showing the basic structure of the product
- Static, high-fidelity representations of the the final state of the product
- Interactive, high-fidelity representations of the product
- Hand-drawn, low-fidelity images of what the product might look like
- What elements in a mockup give designers a better idea about the final state of the website or app?
- Interactions and transition elements
- Triggers and motion elements
- Functionality and sound elements
- Visual and UI elements
- You are working on a mock design project for your portfolio. Why might you create a mockup for your portfolio in addition to wireframes and sketches?
- Mockups refine a design’s information architecture.
- Mockups show analysis of a user’s needs and pain points.
- Mockups bring designs to life using visual design elements.
- Mockups incorporate complex interactions and animations.
- A mockup shows static, high-fidelity designs with visual and UI elements. How is this different from a wireframe?
- Wireframes are static, high-fidelity designs that closely represent the final product.
- Wireframes are interactive designs that closely represent the final product.
- Wireframes are interactive designs that represent an early version of the product.
- Wireframes are static images that provide an overview of the layout and hierarchy of the product.
- A designer creates a mockup of a website homepage for a youth services nonprofit. They incorporate elements that add hierarchy to the visual design and content, make text easier to read, and add visual style in line with the brand identity. What visual design element are they using?
- Layouts
- Typography
- Symbology
- Iconography
- You are creating a mockup of a food delivery mobile app. While creating the mockup you add in elements, including images and symbols associated with food and speedy delivery. What aspect of visual design are you adding?
- Symbology
- Iconography
- Layouts
- Typography
- How can designers employ the typography visual design element to enhance a mockup?
- Organize text and typefaces to make language legible, readable, and visually appealing
- Mix, match, and contrast colors and text to communicate a core theme
- Compile images, shapes, and symbols to create an association with a subject or idea
- Arrange text and images to organize simple user journeys, and make content easy to find
- A UX designer is ready to create mockups for a client presentation. Where should they build the mockups?
- In the same design tool they used to build the wireframes
- In a new design tool
- In a different design tool from their earlier design iterations
- In the draft section of a design tool
- Fill in the blank: When creating a design system in Adobe XD, you will use a(n) _____.
- visual system
- button kit
- asset panel
- sticker sheet
Shuffle Q/A 1
- Fill in the blank: When UX designers and collaborators want a better idea of the final state of a website or app, they can review _____.
- mockups
- low-fidelity prototypes
- digital wireframes
- case studies
- What is the difference between wireframes and mockups?
- Wireframes are static, high-fidelity designs that closely represent the final product. Mockups are static images that provide an overview of the hierarchy of the webpage.
- Wireframes are interactive designs that closely represent the final product. Mockups are static images without a lot of detail or color.
- Wireframes are static designs with visual and UI elements. Mockups are static images that provide an overview of the layout and hierarchy of the webpage.
- Wireframes are static images that provide an overview of the layout and hierarchy of the webpage. Mockups are static, high-fidelity designs with visual and UI elements.
Week 4 – Designing a complementary responsive website
- What is the focal point on this website?
- The headers, which inform the user about how to find key information
- The arrows, which are blue, and direct users where to find more details
- The navigation bar, which is clearly anchored at the top of the page
- The images, which draw a user’s attention to the categories
- In a responsive website design, the content that's above the fold should include the most important information for the user flow.
- True
- False
- A designer creates a website with individual rows stacked on top of each other. Within each row, the designer includes a series of columns. What website layout is the designer using?
- Asymmetrical layout
- Grid of cards layout
- Tiered layer cake layout
- Featured image layout
Test your knowledge on creating wireframes
- Imagine that a designer creates wireframes for a mobile responsive website. Then they want to create wireframes for the companion desktop site and its larger screen size. They start with the mobile wireframe, and plot it on dot paper. What steps come next? Select all that apply.
- Apply a template that matches the project specifications
- Add elements and components to the wireframes
- Create wireframes for smaller screen sizes
- Scale up the wireframes two or three times larger
- What should a designer do with text when scaling up a wireframe from mobile to desktop?
- Revise the site’s information architecture
- Increase the size of the text
- Adopt a desktop-friendly typeface
- Reposition text below the hero image
- Fill in the blank: Designers can _____, scale, and resize content in wireframes for different screen sizes.
- rearrange
- undo
- fold
- contain
Optional - Test your knowledge on planning and conducting usability studies
- What is the goal of a usability study?
- Determine how product features can accommodate a participant’s design preferences
- Share rough design sketches to generate participant feedback early in the design process
- Develop a research plan and confirm the correct sample size of participants
- Assess how easy it is for participants to complete core tasks in a product
- A UX designer creates a website for a regional health nonprofit. They plan a usability study, recruit participants, and conduct the study. Then, they iterate on the initial design, and share the updated website with their client. What step did the designer skip in conducting this study?
- Establish the website’s information architecture
- Write a research report
- Analyze and synthesize observations
- Decide which product to test
- How many times is it appropriate to conduct usability studies?
- One usability study is sufficient
- Twice, once before the project begins and after the product is released
- As many times as needed
Test your knowledge on designing mockups
- Mockups should adhere to visual design principles, and include design elements like typography, color, and iconography.
- True
- False
- Imagine a design team is building a mockup of a responsive website. Based on preliminary marketing research, they know a significant proportion of users will access the website using smartphones and tablets. What principles should they apply to improve cross-platform design? Select all that apply.
- Reach out to the back-end developers to ask about changing website architecture
- Resize text, icons, images, buttons, and navigation bars to fit better on a responsive grid
- Wait until user research is complete before deciding on typography, color, and iconography
- Consider how to change design elements and components to fit a new screen size
- When creating mockups of a responsive website, the design team should create mockups for various screen sizes.
- True
- False
Test your knowledge on UX portfolio case studies
- Imagine that you finish this program, and compile a concise and engaging case study about your responsive website to add to your portfolio. The case study includes the project goals and objectives, your role, the insights you gained through research, and what you learned from the project. What’s missing from this case study? Select all that apply.
- Challenges and constraints
- Outcome of the project
- Feedback on the project
- Design process and artifacts
- When developing a case study, what artifacts should you include from a project? Select all that apply.
- Wireframes
- Prototypes
- Design sketches from previous projects
- Final designs
Week 5 – Building a professional presence
You are working on your design portfolio. You choose to include case studies that highlight your skills in the UX design field. Who is likely to review this in your job search?
-
- Social media connections
- Stakeholders and SMEs
- Potential users
- Hiring managers
A designer is working on their portfolio. They are exploring how to demonstrate who they are and what makes them interesting. What term describes this content?
-
- About me
- Client testimonials
- Past experiences
- Personal branding
It’s important for designers to include a personal statement to reinforce their professional presence online. What should a personal statement highlight?
-
- The list of projects a designer has completed
- The things a designer does, and what they stand for
- The differences between a designer’s personal and professional life
A UX designer is getting started on their professional social media presence. They know that social media can help them connect with potential employers, but what is another way they can use social media?
-
- Request to meet virtually with important people in the field of UX
- Post funny videos found across the internet
- Ask hiring managers about unlisted job openings
- Learn about new ideas and concepts in the field
Which popular online community for UX designers focuses on long-form writing?
- Medium
A designer is interested in updating their existing online profiles as they start a job search. They have already done a Google Search on their name and reviewed the results. What is another step they can take to improve their online presence?
-
- Create new profiles that are geared towards their career.
- Remove any information that is not relevant to UX design
- Make their personal profiles and photo albums private.
- Ask their friends and family to delete old comments.
A design team wants to gather feedback on some fun design experiments they’ve been exploring in-house. What online community would be a good place to do that?
-
- Medium
- Dribbble
You have gotten some feedback on your portfolio site that notes the language on your home page is a little vague. What is something you can do to fix this?
-
- Add a longer explanation to the “About Me” page
- Include specific testimonials at the top of the page
- Link out from the home page to LinkedIn
- Add your professional specialty above the fold
A designer is deciding how to describe their work in their online portfolio. Should they include technical language and buzzwords, since the target audience includes people from the UX design industry?
-
- Sometimes. They should use technical language if they can do so confidently, but conversational language if they are inexperienced.
- Yes. They should write content that appeals only to industry professionals, recruiters, and hiring managers.
- No. They should write content that is friendly, conversational, and aligns with their personal brand.
Identify a tip a designer should consider when creating descriptions for their website.
-
- Use complicated language
- Include complex depictions of projects
- Inject personality
- Add jargon
- How does a portfolio help UX designers find work in their field? Select all that apply.
- A portfolio includes a 1-page summary on why a designer would be a good fit for an open position.
- A portfolio can highlight a UX designer’s skills during the job application process.
- A portfolio showcases a designer’s understanding of UX design principles.
- What is a design portfolio?
- A collection of social media posts that demonstrate a designer’s work history
- A collection of work that demonstrates a designer’s skills during the job application process
- A collection of design work that includes the top designers in a field
- A collection of professional references complete with phone numbers
Test your knowledge on building an online presence
- Fill in the blank: A _______ is a one- or two-sentence phrase that describes what you do and what you stand for.
- personal brand
- personal statement
- tagline
- How can your presence in online design communities help you gain exposure to UX design? Select all that apply.
- You can engage with other UX designers by liking or commenting on their community posts.
- You can follow the profiles of non-UX design professionals.
- You can post your designs and receive feedback from experienced UX designers.
- Why do recruiters check your social media profiles when considering you for a job? Select all that apply.
- To learn about your interests outside of work
- To confirm your work and educational background
- To test your knowledge of UX design
- To assess if you have a strong professional network
Weekly challenge 5: Build a professional presence
- How can a portfolio be used to help further a designer’s career?
- To showcase a complete record of their job history
- To showcase their professional references
- To showcase examples of their work to hiring managers
- What innovation has simplified and streamlined the creation of websites with website builders?
- Copy/paste editors
- Simple code editors
- WYSIWYG editors
- Online HTML editors
- When including case studies in a design portfolio, which of the following questions should they answer?
- What process did the designer follow?
- What biases did the designer include?
- What UX design online communities are featured in the case study?
- Who were the designer’s mentors?
- Personal branding is essential to demonstrating a designer’s values, unique skills, and personality. What are the benefits of creating a personal brand? Select all that apply.
- A personal brand allows recruiters and potential employers to understand who you are, and learn about your passions and your strengths.
- A personal brand can help you match with companies that share your values.
- A personal brand helps you stand out from the crowd.
- A personal brand allows you to blend in with the rest of the design community.
- What is a personal statement?
- A visual prompt that tells the user to take action
- A one- to two-sentence phrase describing what a designer does and what they stand for
- A summary of a designer’s work and long-term goals
Week 6 – Finding a UX job
- A UX designer can begin their career at what type of company? Select all that apply.
- Advertising agency
- Large company
- Design agency
- Production company
- Start-up
- Why is it important for an entry-level designer to present their portfolio to potential employers? Select all that apply.
- Present a roadmap on where they want to be in their career
- Provide transparency on their work history
- Prove they have the skills and potential to get the work done
- Show they are open to continuous learning
Test your knowledge on preparing for UX interviews
- What are some key tips for building rapport with an interviewer? Select all that apply.
- Be curious
- Be defiant
- Be yourself
- Be genuine
- Why should you be curious to build rapport with your interviewer? Select all that apply.
- Creates more opportunities to learn about the person you’re communicating with
- Leads to having better, more insightful questions
- Professional representation of a designer’s personal brand
- Identifies other opportunities that may be available if this role doesn’t fit
- Identify actions a designer should take to prepare themselves before an interview. Select all that apply.
- Build rapport with interviewers
- Build a knowledge base about the company
- Determine and prepare answers to common interview questions
- Explore requirements and expectations
- Build a narrative
Test your knowledge on strategies to answer interview questions
- Consider the following scenario: UX designer Sadé is asked a complex, multi-tiered question during an interview: “Describe the design process for this project. What challenges did you overcome? ”
Which method is the best approach to this interview question?
- STAR
- Elevator pitch
- Review the following interviewee’s response to an interview question:
I’m Alonso, and I’m an experienced educator, manager, and mentor. I have decades of experience in public and private education. I’ve also helped hospitals and corporations such as Seattle Children’s and Microsoft create learning curriculums for their employees. I love being an educator, and helping to make knowledge more accessible for everyone. Your company’s motto “You never truly stop learning” is a creed I live by each day.
What is this an example of?
- Panel
- STAR method
- Whiteboard
- Elevator pitch
Test your knowledge on panel and whiteboard interviews
- What is a panel interview?
- A group’s assessment of a designer’s skills, experience, and work ethic
- A strategic method of answering questions
- A real-time, practical demonstration of a designer’s skills
- An assessment of multiple candidates
- During a panel interview, what might be expected of a designer? Select all that apply.
- Showcase their portfolio
- Answer questions about their experience and skills
- Showcase any coding knowledge
- Offer a practical demonstration of their skills
- A whiteboard interview gives interviewers a chance to assess a designer’s knowledge, thought processes, design capabilities, and communication skills.
- True
- False
Test your knowledge on creating a business plan
- Imagine you decide to start your own freelance UX design business and get to work on your business plan. When creating a business plan, what questions should you answer as you build it? Select all that apply.
- Who’s your competition?
- What problem are you solving for your clients?
- What’s your brand identity?
- What type of employer do you prefer?
- Which of the following could be a business path for a freelance UX designer?
- Sole ownership
- Partnership
- Design agency
- Freelance marketplace
- Which of the following is NOT typically included in a business plan?
- Website
- Competition
- Brand identity
- Business expenses
Test your knowledge on working as a freelancer
- You explore freelancing opportunities and want to develop a business plan. What factors should you consider when determining your rate? Select all that apply.
- People skills
- Your personal expenses
- Market rate for similar services
- Your business expenses
- As you start your freelancing career, you create a social media page for your new business. What are some ways to attract clients through social media? Select all that apply.
- Post examples of your work
- Post your new company’s social media on your personal page profiles
- Post other interests on your company profile
- Ask friends and family to promote your page on their social media pages
- Fill in the blank: When offering services pro bono, avoid _____ by preparing a new scope of work that includes rates for additional work.
- networking
- scope creep
- pitching
- paid work
- You have a client interested in your work and they send you a request for proposal to determine if you can work together on a future project. You review the scope of work that outlines the project. What components in the scope of work should you pay attention to? Select all that apply.
- External work
- Project needs
- Budget
- Timelines
- What is a statement of work (SOW)?
- A list of expenses and profit margins that add up to an appropriate cost for services.
- A legally binding document that lists detailed deliverables, due dates, and a payment schedule.
- A list of expected payment dates and any upfront costs and contingencies.
- A document that outlines the project a designer will complete.
Fill in the blank: When you start to build a new product, you should first design for a single platform that _____.
Fill in the blank: When you start to build a new product, you should first design for a single platform that _____.
- meets shareholder needs
- creates a one-stop shop or the look of brands, products, and services
- best meets your end user’s needs
- most closely adapts to design best practices
When designing cross-platform experiences, which platform should you focus on first when you build a new product?
When designing cross-platform experiences, which platform should you focus on first when you build a new product?
- All platforms planned to launch
- The platform that best meets your user’s needs
- The platform that controls the largest market share
- The designer’s favorite platform
In which phase of Design Thinking would a designer learn more about the user and their problems, wants, and needs?
In which phase of Design Thinking would a designer learn more about the user and their problems, wants, and needs?
- Empathize
- Test
- Prototype
- Ideate
Which of the following is the correct order of the steps in the design thinking process?
Which of the following is the correct order of the steps in the design thinking process?
- Empathize, Ideate, Define, Prototype, and Test
- Ideate, Define, Prototype, Empathize, and Test
- Empathize, Define, Ideate, Prototype, and Test
- Define, Ideate, Prototype, Empathize, and Test
User-centered design begins with the step: understand. What is the second step of the process?
User-centered design begins with the step: understand. What is the second step of the process?
- Iterate
- Design
- Evaluate
- Specify