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Google Project Management Professional Certificate Answers
Get started in the high-growth field of project management with a professional certificate developed by Google. Discover how to manage projects efficiently and effectively, using traditional and agile methods.
Whether at a small company or a large enterprise organization, project managers are responsible for planning, organizing and running projects so they can be delivered on time and on budget.
All answers to pass this certification are only in our .PDF file, you can buy and download here:
This certification is part of Google Career Certificates .
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Questions:
Shuffle Q/A
Shuffle Q/A
Shuffle Q/A
Which of the following concepts is a defining part of organizational culture?
Which of the following are core concepts and best practices that change management centers around? Select all that apply.
As a project manager, you want to integrate change management into your project. You do this by ensuring stakeholders are aware of the upcoming changes. You introduce the deliverable to stakeholders by hosting a demonstration and a question and answer forum. These actions represent which change management best practice?
Shuffle Q/A
You expect that a project will bring in $12,000 USD in revenue per year. You estimate it will cost $5,000 up front. You also estimate costs of $50 per month for the first 12 months, which equals $600 per year. Using the formula (G-C) ÷ C = ROI, how would you calculate the project’s return on investment (ROI) after the first 12 months?
1.Why is it important to initiate a project? Select all that apply.
Shuffle Q/A
As a project manager, you’re using the SMART criteria to craft goals for your team. During the process, you ask yourself if your team can misinterpret a goal. Which SMART criteria does this question represent?
During your weekly project meeting, the project sponsor adds a new deliverable requirement that costs $10,000 USD. This addition surpasses the budget by $5,000 USD. What is this an example of?
Consider the following scenario:
The Janco Car Company is about to deliver new cars to its affiliate dealerships. Right before shipping, several dealerships say they cannot receive the cars because of showroom schedules. Janco had not planned for the various dealerships’ showroom schedules. The dealerships ask for Janco to reorganize the car shipping schedule, costing Janco hundreds of thousands of dollars.
Which of the following steps could Janco have taken to help prevent scope creep?
Once a team launches a project, there’s still work to be done. Which of the following scenarios would occur in the landing phase? Select all that apply.
As a construction project manager, your crew has been hired to build a new warehouse for a corporate customer. After a few weeks working on the project your customer announces that they will need their warehouse completed several weeks sooner than originally expected, but that they cannot spend more money on the project.
Using the triple constraint model, what trade-off could you use to meet your customer’s new requirements?
Which of the following is a happiness metric?
In the RACI model, which role offers insights or expertise to help others complete project tasks?
What key questions should you consider when deciding who should be informed about a task? Select all that apply.
In your completed RACI chart, how many stakeholders are accountable for the “code the landing page” task?
In your completed RACI chart, who is responsible for creating the landing page mockup?
A new company project isn’t going well. The company hires outside evaluators to review the project. The evaluators tell the company that its plan has too many delays and that the company won’t be able to complete the project on time. They also identify one issue causing a delay is the company and the investors (stakeholders) have different expectations of what the completed project should be.
What step could the company have taken to avoid scope creep?
Using the triple constraint model, what trade-off could the project manager use to meet the Director of Product’s request?
Shuffle Q/A
Using the triple constraint model, what trade-off could the project manager use to meet the Director of Product’s request?
Using the triple constraint model, what trade-off could you use to meet your customer’s new requirements?
What can help prevent project scope creep in this scenario? Select all that apply.
Using the triple constraint model, what trade-off could you use to meet your customer’s new requirements?
Which of the following are typical responsibilities of project team members? Select all that apply.
Shuffle Q/A
As a project manager, you work with a small team to complete a project in three months. What type of tool would you use to successfully complete this project?
A project manager needs to plan, track, and complete work across many project phases. They also need to visually represent the team’s day-to-day tasks. Which type of tool is best for these activities?
Shuffle Q/A
You are in the planning phase and need to track the cost of hiring a vendor and launching a new website. What component contains this information?
Suppose as a project manager, you’re leading a kick-off meeting. One of the discussions is taking longer than expected. How do you get the meeting back on track?
Shuffle Q/A
Fill in the blank: To determine the _____ of a project, list the milestones you
What type of document will you create to highlight tasks, assignments, and the timeline of a project?
You create a critical path and list all the tasks required to complete the project. What document can you use as a reference to help create this list?
Shuffle Q/A
Which costs are examples of resource cost rates? Select all that apply.
Which section of the statement of work (SoW) includes the desired outcomes of the entire project?
Fill in the blank: A project manager needs to alter their budget after making changes to the project schedule and costs. This is necessary in order to _____.
When budgeting a project, you learn the key stakeholder sets the budget before the project begins. Which budgeting term refers to this concept?
A project manager proactively identifies factors that might have an impact on the budget and takes action to limit variance. What is this practice called?
As a project manager, you’re seeking a procurement approach that is more collaborative with the project teams and an adaptable, living contract. Which procurement approach should you choose?
Which of the following do you consider a direct cost in your budget?
At what phase in the procurement process would a project manager define project resources and make the case for obtaining them?
A vendor contract states that it will be paid upon the completion of a set milestone in the project. What type of contract is this?
Shuffle Q/A
As a project manager you are practicing risk management. You have already defined potential risks, determined their likelihood and potential impact. Now, you prioritize the risks. This represents which risk management step?
Identify the steps involved in creating a fishbone (or cause-and-effect) diagram.
A project manager and a project sponsor are discussing their different risk appetites. What is risk appetite?
A project manager is concerned about the workload an internal team is taking on for an upcoming project. The project manager decides to shift this workload to an external supplier. What kind of risk mitigation strategy is this?
A project manager writes a risk management plan. Currently, they are working on a description of each risk, its risk rating, and a mitigation plan. What is the name of this section in the risk management plan?
Shuffle Q/A
As a project manager, part of your communication plan is to identify risks and present barriers in-person. What additional details should the communication plan include? Select all that apply.
What project management best practice includes documenting plans and making them available to stakeholders?
Shuffle Q/A
As a project manager, you ensure the team is accomplishing the necessary tasks to hit target dates along the way. What item are you tracking?
How does a burndown chart differ from a Gantt chart?
A new communication tool released to your team leads to a communication breakdown for the project. What type of event does this represent during the project execution phase?
As a project manager, you’re implementing the ROAM technique for a new risk. You figure out how to work around the risk so it will no longer be a problem. Which ROAM action did you take?
Shuffle Q/A
As a project manager, you use the DMAIC framework to improve customer experiences. You identify the resources you need and write a project timeline. What DMAIC step are you applying?
As a project manager, you learn a customer is not satisfied with the quality of a finished product. You have already identified the root cause and brainstormed solutions to the problem with the team. Now, you and the team attempt to fix the problem by implementing a solution. Which PDCA step did you apply?
Shuffle Q/A
Fill in the blank: _____ is a collection of facts or information.
As a project manager prioritizing tasks, your team determines you will need additional resources to complete the project on time. You escalate the issue to your client and ask what is most important: meeting the deadline or staying within budget. Which method are you using to determine what data is relevant to your project?
As a project manager, you are ensuring all team members are made aware of your organization's data security and privacy protocols. Which data analysis best practice does this represent?
Shuffle Q/A
Which of the following are true of teams? Select all that apply.
A project manager approaches another company for a project. They schedule only one meeting to define the partnership and discuss the details. What common mistake in effective influencing are they making?
Shuffle Q/A
Which of the following are key reasons to meet with stakeholders? Select all that apply.
When writing an email, a project manager converts a large paragraph into bullet points to make the message look nicer. What email best practice are they using?
Shuffle Q/A
As a project manager, you decide to skip obtaining final approval and sign off from stakeholders because they are satisfied with the product and service. What impact could this have?
Fill in the blank: When closing a project, you should gather _____ from your team to help you improve processes and grow as a project manager.
What actions can the project manager take to resolve this issue? Select all that apply.
The project manager does a final review of tasks and deliverables to ensure they are complete. They make sure there is written proof from stakeholders documenting that they are happy with the outcome. The project manager leads a meeting with the team to document what went well, what could be improved, and overall lessons learned. Finally, the team is disbanded, and the project manager thanks them for their work.
What step of the project closing phase is the project manager missing?
The project manager needs to include several sections in the closeout report for the Janco car company’s new car series launch. First, the project manager completes the executive summary, describing the project process and purpose. Second, they note the key accomplishments like meeting the launch’s objectives and highlighting the team’s impact on the project. Third, they identify open items like what the team didn’t complete, and add improvement ideas for similar, future projects. Fourth, they detail the next steps for follow-up projects. Fifth, they list the launch schedule with project milestones, project on-track status, and setbacks. And sixth, they list the project resources like the original project plan, stakeholder communications, and documents such as user manuals on how to unload cars from delivery trucks.
Which item is the project manager missing in their closeout report?
Shuffle Q/A
The project manager reviews documentation for the project, including the statement of work and RACI chart. The project manager closes the vendor contract, submits all payments, and retrieves all final deliverables from contracted workers. They send an email communication to ensure all stakeholders are aware that the project is ending. Finally, the project manager finishes up the project by gathering final feedback and conducting closing surveys.
What step of the closing process did the project manager skip in this scenario?
Fill in the blank: Agile works best in industries or projects that are susceptible to or that encourage _____.
Which of the following are characteristics of Scrum? Select all that apply.
Waterfall and Agile include how many of the same phases and tasks?
As a Waterfall project manager, your goal is to minimize any changes that could lead to scope creep. You want to protect your team from building something the client or stakeholders don’t want. What formal and rigorous process could you set up to safeguard against this?
A team is developing a software product. During the retrospective for the last sprint, a team member says, “I need to implement a certain feature, but I don’t have much experience building that particular feature.” Someone else on the team is an expert on the feature, so the project manager pairs them up to build the feature during the next sprint.
Shuffle Q/A
Which two project management methodologies is the project manager blending?
The goal is to deliver their new service, called Virtual Verde, and you don’t have any existing project plans to build off of or time to do a lot of prep work. Which factors do you face? Select three that apply.
In the three pillars of Scrum, what does transparency mean? Select all that apply.
Which of the following statements regarding a product vision are correct? Select all that apply.
Fill in the blank: In a Scrum team, the Scrum Master often assumes the same responsibilities, and in many ways is similar to the role of the _____.
A Scrum Development Team is kept between three to nine members so that it is more effective at adapting to change. What could be possible downsides if the team is too small? Select all that apply.
Whose needs is the Product Owner responsible for meeting?
As a project manager organizing a Development Team, you want to make sure the team has the skills necessary to build the product or carry out the service. Which trait does this represent?
Select the value that best completes the following user story:
“As a plant owner, I want to find it a place with the right amount of sunlight so that _____.”
Consider the following user story:
“As a plant owner, I want to select from a variety of different pots so that I can match my new plant to my décor.
Which of the following pieces of acceptance criteria are appropriate for this story? Select all that apply.
Which of the following user stories is complete and follows the correct structure?
Which of the following user stories could lead to the option of an online plant care manual? Select all that apply.
What core Scrum value is embodied in this scenario?
Shuffle Q/A
What core Scrum value is embodied in this scenario?
Which of the following is a common pitfall in team retrospectives?
Shuffle Q/A
As a project manager, your organization makes a shift to Agile. To create a sense of ownership, what actions should you take? Select all that apply.
Imagine you are a project manager overseeing the adoption of Agile at your organization. When setting goals for the project, you consider the timeline, specific results, and reason for the change. You put this information in a document the whole team can access. Which of the three keys to influence does this scenario demonstrate?
Imagine you are a project manager overseeing a new set design for a local news network. You notice your team is becoming overwhelmed with critical feedback from studio executives. Then, your team informs you that they no longer want to receive feedback from the executives. Which Agile principle do these issues impact the most?
Shuffle Q/A
Your team is building a website that will consist of four new pages of content. Your project plan has two team members work together to deliver one page of content: one will outline page content while the other does mockups of page layout. Then they will work together to produce the completed page. Which of the following represents a milestone in your project plan?
You are developing a schedule for your team’s project plan. Why might you ask your stakeholders or colleagues to share with you emails that relate to the project?
You start a new job as a project manager in the private banking industry. You need to have a basic understanding of topics such as how clients open accounts, back office operations, and how trade confirmations are verified. Which of the following terms refers to the knowledge you need?
To identify project tasks for your project plan, you review project documentation and research your project online. You have connected with members of your project team and other experts in your organization to examine your list of tasks. You decide you need additional details about a key deliverable. Who should you speak to in order to receive the missing information?
You have created an ordered list of tasks for your project plan. What is the next step for identifying milestones?
Which of the following may indicate a milestone for your project?
What term refers to a time estimate that only takes into account the actual time it takes to complete a task?
You are making time estimates for your project plan. You ask your task expert to estimate how long the task would take if you assume you need to replace your vendor and you experience unexpected turnover right before the task begins. Which of the measures involved in “three-point” time estimations are you asking from your task expert?
As a project manager, you determine your time estimate confidence ratings. You notice that your confidence is low across a large percentage of task estimates. Who is the most important person to communicate your uncertainty about the project timeline to?
Which of the following is a good way to bring empathy to a conversation?
How does quality management help decrease overhead?
Which of the following are common categories of established quality standards? Select all that apply.
You are creating a quality management plan for a product redesign. You employ a panel of customers to do two tasks: preview new features and rate the desirability of new features. What aspect of quality management does your preview process represent?
There are two main categories of evaluation questions: Questions that ask how you can make improvements and questions that help you measure and compare outcomes. Which of the following questions intends to help you measure and compare?
You are evaluating a customer experience initiative that you manage for a large department store. Which of the following evaluation indicators answers the evaluation question: Have we improved customer satisfaction?
You are creating a survey about a new product feature. What type of survey question are you asking when you say “What do you like most about this new feature?”
You need to prepare an evaluation presentation for one of your project’s senior stakeholders. Which of the following presentation styles would be most appropriate for your audience?
When should you hold a project retrospective? Select all that apply.
As a project manager, you are leading a project retrospective. You are nervous your team might not participate. You start the meeting by discussing a mistake that delayed the project by a couple of days. What technique are you using to encourage participation in the retrospective?
As a project manager, you are leading a project retrospective. Some feedback is that the design feels detached from the visual direction of the app. You identify a follow-up item to invite the design lead to weekly meetings moving forward. What technique are you using to encourage team accountability in the retrospective?
You encounter a problem that requires changes to the project plan your stakeholders agreed upon. Which of the following is the best choice for how to address the problem?
As a project manager, you notice there is a shipment delay from a supplier during a project. If shipments are delayed too long, the final project date will be postponed. When synthesizing this to the stakeholders, what are things you should include? Select all that apply.
OKRs combine a goal and a metric. What does this combination determine?
When escalating a problem to stakeholders, you reference that it might impact a company-wide OKR. Why would you make this reference?
Which of the following items should be included in the body of an effective email to escalate a problem? Select all that apply.
You are writing the closeout report for a project you are managing. You observe that your project plan called for an $80,000 budget, but actual costs totaled $87,500. You note how the majority of extra costs were due to unexpected increases in the price of materials. Which part of your closeout report is the best place to document this information?
When composing a project impact report, which of the following elements should you include in the executive summary section? Select all that apply.
What is the purpose of creating an impact report?
As a project manager, you encounter a problem that you need to send to your stakeholders. You synthesize the information for the stakeholders. What should your synthesis be?
OKRs are a tool used for what?
As a project manager, what should you consider before writing an email to a stakeholder to communicate an issue? Select all that apply.
What is the difference between a closeout report and an impact report?
As a project manager on a product team, which of the following responsibilities are part of your role within the team? Select all that apply.
As a project manager, you keep track of project activities so that you can demonstrate progress to your stakeholders. Which project management responsibility does this represent?
Suppose that as a project manager, you assign tasks to the team members who can best complete them. What project management value does this represent?
As a project manager, you maintain an open door policy to build trust within your team and among stakeholders. In doing this, you are utilizing interpersonal skills to fulfill what responsibility?
As a project manager, you ensure that everyone working on the project understands their task goal as well as the big picture goal for the finished product. This adds value to your project in which way?
A key team member on the project you are managing decides to quit because they cannot come into the office every day. You offer to let them work from home three days a week, if they will stay on. Which interpersonal skill are you using?