What is Amazon’s core principle that guides its sponsored ads policies?
- The customer is always right
- Best prices for customers
- Customer obsession
Explanation:
The correct answer is **Customer obsession** because Amazon’s core principle, known as ‘customer obsession,’ drives all of its business practices, including sponsored ads policies. This principle emphasizes that Amazon’s focus is always on delivering the best possible experience for customers, whether through product offerings, services, or advertising. Sponsored ads are designed to align with this principle by ensuring that ads are relevant, useful, and not disruptive to the customer experience. The goal is to present ads that help customers discover products that truly meet their needs, rather than simply maximizing revenue for advertisers. ‘The customer is always right’ is a common business mantra, but ‘customer obsession’ more specifically defines Amazon’s approach to creating value for customers and shaping its ad policies.