The ______ stage of the customer shopping journey involves driving traffic to a webpage for customers to take an action online.
- Consideration
- Conversion
- Loyalty
Explanation:
The correct answer is **Consideration** because this stage of the customer shopping journey focuses on encouraging potential customers to explore options and gather information about products or services, often by driving traffic to a webpage. During the consideration phase, customers are actively evaluating their choices and are more likely to take specific actions, such as reading reviews, comparing features, or engaging with content that helps them make informed decisions. In contrast, the conversion stage is primarily about completing a purchase, while the loyalty stage focuses on retaining customers and encouraging repeat business, making consideration the most relevant choice for this context.