Try to uncover all of the following during a buyer persona interview EXCEPT:
- Their onboarding experience
- Hobbies
- Shopping preferences
- Blogs they read
Explanation: Their onboarding experience is the correct answer. During a buyer persona interview, the primary goal is to gather insights into the interviewee’s motivations, challenges, goals, and behaviors related to their interaction with your product or service and the broader industry landscape. While understanding their onboarding experience could provide some context, it’s not typically a central focus of buyer persona interviews. Instead, the focus is on uncovering information that directly informs marketing strategies, such as their demographics, pain points, decision-making process, preferred communication channels, and factors influencing their purchasing decisions. Insights into hobbies, shopping preferences, and the blogs they read can help paint a more comprehensive picture of their lifestyle and interests, which in turn can inform content creation, messaging, and targeting strategies. However, understanding their onboarding experience is more relevant to user experience research and product development efforts rather than buyer persona development. Therefore, it’s not typically a priority in the context of buyer persona interviews.