Questions

Which category from the 4 A’s model does the following statement correspond to? “I understand your concern, and I’m happy to address it. At the beginning of 2020 the Meet team worked hard to develop a wider set of features, including attendance tracking and breakout rooms, to answer the needs of schools delivering online and hybrid learning.”

 

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• Anticipate
• Acknowledge
• Ask
• Answer

 

Who are the main stakeholders that you are likely to pitch the Google Workspace for Education paid editions to?

 

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• The Technology Leader
• The Marketing Leader
• The Institutional Development Leader
• The Executive Education Leader
• The Curriculum Leader

 

Why is it important to identify stakeholders’ roles and responsibilities early in the sales process?

 

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• To demonstrate to the stakeholders that you are interested in their institution and understand how they’re structured
• To increase your chances of getting a meeting with the stakeholders
• To ensure that you bring all relevant decision-makers into the conversation from the start
• To close a deal more quickly

 

Which of the following is the fourth step of the 4 A’s model?

 

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• Analyze
• Argue
• Answer
• Acknowledge

 

What can the 4 A’s model be used for?

 

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• To identify common challenges in education
• To find better customers
• To handle objections effectively
• To identify key decision-makers

 

Which question will help you learn more about your customer’s online collaboration needs?

 

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• Do you have an online video meeting solution?
• To what extent do your video conferencing tools support collaboration?
• What is the best online learning tool you’ve used?
• Are you interested in using enhanced online collaboration tools?