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Integrating With HubSpot I: Foundations Exam Answers

Integrating With HubSpot I: Foundations Exam Answers

Integrating With HubSpot I: Foundations Exam Answers

HubSpot is a powerful development platform that offers APIs and other tools to help you integrate with and extend HubSpot’s CRM and its different Hubs. Creating quality integrations with HubSpot requires some familiarity with HubSpot’s CRM, its different Hubs, and its API endpoints. In this certification course, we’ll establish a foundation to help you begin integrating with and extending HubSpot.

  • There are 60 questions.
  • The exam takes about 1 hour to complete.
  • You must answer 45 questions correctly to pass.
  • You must wait 12 hours between attempts.
  • You have 3 hours to complete the exam.

Exam URL: https://academy.hubspot.com/courses/integrating-with-hubspot-foundations

 

 

Question:

 

  1. What is the key difference between a one-to-one integration and a one-to-many integration?
  2. What is a commonality of one-to-one and one-to-many integrations?
  3. Which of the following statements about private apps is NOT true?
  4. A customer wants to help their sales team generate new deals through email, which is their primary form of communication with potential customers. They’re evaluating whether they should build a custom solution. What’s the first question you should answer to help them determine next steps?
  5. What does the acronym CRUD stand for?
  6. Select all that apply. What are the different HubSpot account types that developers can use?
  7. Which of the following is NOT a feature of a test account?
  8. True or false? Most HubSpot API endpoints are public and can be accessed using client-side JavaScript.
  9. Which of the following is a good use case for using the Webhooks API?
  10. Fill in the blank: CREATE is to POST as UPDATE is to ____.
  11. When starting a new development project, what’s the biggest benefit to visiting the HubSpot Marketplace as your first step?
  12. True or false? Developers can add associations to custom objects and standard CRM objects.
  13. A customer wants to update a custom object’s associations to be associated with the company object. How should they go about it doing this from the UI, without making a call to the API?
  14. Why are the standard CRM objects closely aligned?
  15. What is the importance of an entity relationship diagram?
  16. What is the importance of an object type’s unique ID?
  17. How many company records can an individual engagement object, such as an email, be associated with?
  18. When making an API call to a standard object, what query parameter must you append to get connected contact records?
  19. True or false? You would have to make another call to the contacts endpoint to get more information on the contacts associated with a company.
  20. Which of the following is a drawback to how API calls return associated contacts object data?
  21. True or false? In most situations, you’ll want to create a one-way bridge to dictate the flow of information between your integrations.
  22. What does delegated authorization mean?
  23. Which of the following is an example of how you interact with OAuth on a daily basis?
  24. True or false? The OAuth endpoint expects the form/urlencoded format instead of JSON.
  25. What is the purpose of an .env file?
  26. What must you first obtain and then add to your OAuth flow (once the authorization expires)?
  27. When working with a private app, you receive the error 403. How would you go about rectifying this error?
  28. When expiring your private app access tokens, how much of a time buffer can you set before the private app token is rotated?
  29. Select all that apply. Which of the following are the different ways you can filter the private app API call logs?
  30. You want to build a private app that can create new custom objects. What scope would you need to give this private app access to?
  31. What are the two things you need to pass along to the axios .get method?
  32. How can you find the API version number for the call you’re using?
  33. True or false? Most HubSpot APIs require you to use either OAuth or private app for authentication.
  34. What is the main purpose of an API rate limit?
  35. What is the main benefit of the HubSpot developer changelog?
  36. Fill in the blank: Apps using OAuth are subject to a limit of ____ requests every 10 seconds.
  37. Which API has a special limit of four requests per second per authentication token?
  38. What is the maximum number of private apps you can create in one account?
  39. Which of the following is NOT a benefit of using a Batch API endpoint?
  40. A customer wants a ticket’s data called on a certain web page to also be available in other parts of the integration. What could you do to ensure you’re not making too many of the same calls to the API?
  41. How does a webhook differ from a traditional API call?
  42. True or false? You can list an integration that receives error responses 7% of the time.
  43. What is the best strategy to avoid receiving 400-level errors?
  44. Which of the following resources would be best to use if you wanted to crowdsource a development question you have?
  45. Why is it best practice to add a delay between automatic, repeated API calls?
  46. What is the key difference between 400- and 500-level errors?
  47. True or false? You can use the dev docs to make test calls to the API.
  48. When would you likely receive a 477 error?
  49. Where would you submit a question regarding a JavaScript error you received within the HubSpot developer Slack?
  50. Fill in the blank: For an integration, the single required parameter is _____.
  51. Why is it recommended to use Axios when making HTTP requests?
  52. True or false? Using a try/catch is recommended in case the API call fails.
  53. What is the difference between a 200 response and a 201 response?
  54. Select all that apply. What are some of the query parameters for standard CRM objects.
  55. What is the purpose of a pug template?
  56. A bike repair shop customer wants to make it easier for their repair technicians to alert customers when a job has been completed. Their repair technicians are busy and don’t have time to send individual messages to their customers. Which of the following is the fastest, easiest potential solution you could offer?
  57. True or false? You must build a Node app to test API calls.
  58. Fill in the blank: const headers = { Authorization: `Bearer ${private_app_token} ‘Content-Type: ______ }
  59. Which of the following is the correct API endpoint for calling the Companies API?
  60. Which of the following is a key reason you should use node packages when building a basic Node app?
  61. What is the purpose of using OAuth in a one-to-many integration?
  62. What is NOT a key benefit of the HubSpot APIs being RESTful APIs?
  63. What HTTP method would you use if you wanted to read the tickets data from a HubSpot account?
  64. Select all that apply. Which of the following is a difference in the way developers and users interact with the CRM?
  65. Select all that apply. What is the purpose of having a pipeline view for deals and tickets?
  66. True or false? A timeline event can be associated with zero contacts.
  67. Where can you find pre-built Postman collections to view and test API calls?
  68. Fill in the blank: There can be many timeline events associated with a contact, but a timeline event cannot be associated with ____ contacts.
  69. Which of the following is NOT a benefit of using OAuth as your authentication flow?
  70. What must the user do to authenticate with OAuth?
  71. Fill in the blank: HubSpot API rate limits vary by authentication method and _____.
  72. What is the key benefit of using a webhook call in a workflow?
  73. What type of HTTP method is a batch API call?
  74. Which of the following is NOT a benefit of using the dev docs?
  75. Fill in the blank: HubSpot API errors are structured to be ______, but it’ll also be helpful for you to recognize some common error response codes when troubleshooting.
  76. A customer has a lot of inbox conversations coming in each day for their service reps. Their reps can sometimes miss questions because of how full it gets. They mainly work in Slack and would prefer if they could answer their customers’ questions without leaving that app. What part of the dev docs could help you create this connection point?
  77. What is NOT one of the benefits of the HubSpot developer community?
  78. How can you set up the idProperty to use a unique parameter, such as an email address, other than the contact record’s ID number?
  79. Which of the following is needed to call a custom property in your integration?
  80. What is the main purpose of a developer account?
  81. A customer wants to create an internal integration that’ll assign a contact directly to a chosen workflow. What type of integration would this be and what type of authentication method would you use?
  82. True or false? You must have a Professional or higher HubSpot account to purchase the API Add-on.
  83. Select all that apply. What are the benefits of having an app monitoring tool in your HubSpot account?
  84. What is the most common cause of a 404 error?
  85. Select all that apply. Which of the following topics can be found on the API-side of the dev docs?
  86. When creating a new object record, how is the new data sent along?
  87. Select all that apply. Which of the following is a benefit of using a promise when working with APIs in a Node App?
  88. In the HubSpot UI, where can you find the other objects associated to an individual contact record?
  89. What account permission level is required to create private apps?
  90. What is the main difference between the dev docs and the knowledge base (KB)?
  91. Which of the following is NOT a way to keep your access token safe?

 

 

 

 

What is the importance of an entity relationship diagram?

By

What is the importance of an entity relationship diagram?

 

  • It clearly defines the maximum and minimum number of associations between contacts and tickets objects.
  • It clearly defines the maximum and minimum number of associations between contacts and companies objects.
  • It clearly defines the maximum and minimum number of associations between contacts and custom objects.
  • It clearly defines the maximum and minimum number of associations between object types.

 

Explanation: The correct answer is It clearly defines the maximum and minimum number of associations between object types. An entity relationship diagram (ERD) is crucial in database design as it visually represents the structure of data and the relationships between different entities or object types within a system. By clearly outlining the maximum and minimum number of associations between object types, an ERD provides a comprehensive overview of how data entities relate to each other, ensuring the integrity and efficiency of the database design. This understanding is essential for developers, database administrators, and stakeholders to conceptualize and implement effective database schemas that accurately reflect the business requirements and relationships between different data entities. While the other options touch upon the importance of defining associations between specific objects, they do not encompass the broader significance of an ERD in depicting relationships across various object types within a database schema, which is essential for maintaining data consistency and coherence.

Why are the standard CRM objects closely aligned?

By

Why are the standard CRM objects closely aligned?

  • Because these objects need one another to make sense, such as having a contact associated with a deal.
  • Because these objects have very similar properties.
  • Because these objects can’t function independently of each other.
  • Because these objects are always created by the same user.

 

Explanation: The correct answer is Because these objects need one another to make sense, such as having a contact associated with a deal. Standard CRM (Customer Relationship Management) objects, like contacts, deals, and accounts, are closely aligned because they rely on each other to create a cohesive and meaningful system. For instance, in a CRM system, a contact is often associated with a deal. Without contacts, there would be no individuals or organizations to engage with in business dealings, and without deals, there would be no transactions or interactions to track. Similarly, accounts serve as the overarching entities under which contacts and deals are managed, providing context and organization to the data. This close alignment ensures that the CRM system accurately reflects the relationships and interactions between customers, prospects, and the organization itself, enabling efficient management of sales, marketing, and customer service processes. While the other options may have some validity in certain contexts, they do not fully capture the fundamental reason for the close alignment of standard CRM objects, which is the interdependency required for meaningful functionality within a CRM system.

Select all that apply. Which of the following is a difference in the way developers and users interact with the CRM?

By

Select all that apply. Which of the following is a difference in the way developers and users interact with the CRM?

 

  • Developers focus on the object API endpoints, while customers focus on the object records.
  • Developers use batch calls for large amounts of data, while users use the Import GUI.
  • Developers can use GraphQL to call CRM data in an email or webpage, while users can use personalization tokens.
  • Developers can delete CRM content using the HubSpot CLI, while users can delete from the object list view.

 

Explanation: The selected answers are correct because they highlight key differences in how developers and users interact with the CRM (Customer Relationship Management) system. Firstly, developers typically interact with the object API endpoints, which provide programmatic access to CRM data and functionalities, allowing them to perform various operations such as creating, updating, and retrieving records. In contrast, customers or users primarily focus on interacting with the object records themselves within the CRM interface to manage their data and workflows. Secondly, developers often utilize batch calls, which enable the efficient processing of large volumes of data, whereas users may prefer using the Import GUI (Graphical User Interface) provided by the CRM platform for simpler and more user-friendly data import processes. Lastly, developers have the flexibility to use GraphQL, a query language for APIs, to call CRM data dynamically in emails or webpages, providing more customized and dynamic content experiences. On the other hand, users can leverage personalization tokens within the CRM platform to personalize communication and content based on specific contact or company details. The unselected option about developers deleting CRM content using the HubSpot CLI and users deleting from the object list view is incorrect because developers and users typically have similar capabilities for deleting CRM content directly within the CRM interface, and the method mentioned for developers using the CLI is not specific to developer interactions with the CRM. Therefore, the selected answers accurately illustrate the differences in how developers and users interact with the CRM system, focusing on their respective roles, tools, and methods for managing CRM data and workflows.

 

When starting a new development project, what’s the biggest benefit to visiting the HubSpot Marketplace as your first step?

By

When starting a new development project, what’s the biggest benefit to visiting the HubSpot Marketplace as your first step?

  • You can find a pre-built integration that meets your customer’s requests instead of having to build one out from scratch, saving time and money.
  • You can use the App Marketplace to get ideas for what types of integration you should build, sparking an idea for a new integration.
  • You can download a pre-built integration to your testing environment to understand how it functions, helping you structure your own.
  • You can use it to research what integrations don’t currently exist, finding a niche in the Marketplace.

 

Explanation: The selected answer, ‘You can find a pre-built integration that meets your customer’s requests instead of having to build one out from scratch, saving time and money,’ is correct as it highlights the significant advantage of leveraging the HubSpot Marketplace at the outset of a new development project. The HubSpot Marketplace offers a diverse range of pre-built integrations developed by third-party providers, covering various functionalities and use cases across different industries and business needs. By exploring the Marketplace first, developers can efficiently identify existing integrations that align with their customer’s requirements, potentially fulfilling their needs without the necessity of building a custom solution from scratch. This approach not only saves valuable development time but also reduces associated costs and resources required for developing, testing, and maintaining a bespoke integration. Additionally, leveraging pre-built integrations from the Marketplace can enhance project agility and accelerate time-to-market, allowing developers to focus on delivering value-added features or customizations tailored to their customer’s specific needs. Therefore, visiting the HubSpot Marketplace as the first step in a new development project offers developers a strategic advantage by providing access to a wide array of ready-made solutions that can streamline development efforts, optimize resource allocation, and ultimately deliver enhanced value to customers in a more efficient and cost-effective manner.

Fill in the blank: CREATE is to POST as UPDATE is to ____.

By

Fill in the blank: CREATE is to POST as UPDATE is to ____.

  • UPLOAD
  • PATCH
  • REPAIR
  • CHANGE

 

Explanation: The correct answer is PATCH. In the context of web development and APIs, the relationship between CREATE and POST mirrors that of UPDATE and PATCH. When creating new data in a system, the HTTP method commonly used is POST. Similarly, when updating existing data, the appropriate HTTP method is PATCH. The POST method is utilized to submit data to be processed by a specific resource, resulting in the creation of a new resource. Conversely, the PATCH method is employed to apply partial modifications to an existing resource. This means that while POST creates new entries, PATCH updates existing ones. Therefore, the correct analogy is that CREATE is to POST as UPDATE is to PATCH, as both pairs represent the actions of adding new data and modifying existing data, respectively, in accordance with standard HTTP methods used for these operations in web development and API design.

A customer wants to create an internal integration that’ll assign a contact directly to a chosen workflow. What type of integration would this be and what type of authentication method would you use?

By

A customer wants to create an internal integration that’ll assign a contact directly to a chosen workflow. What type of integration would this be and what type of authentication method would you use?

  • One-to-many, OAuth
  • One-to-one, OAuth
  • One-to-many, Private app
  • One-to-one, Private app

 

Explanation: The correct answer is “One-to-one, Private app.” In this scenario, where the customer intends to create an internal integration to assign a contact directly to a chosen workflow, a one-to-one integration is suitable. A one-to-one integration involves a direct connection between two systems, typically between the customer’s application and the HubSpot platform in this case, enabling seamless communication and data exchange between them. Since this integration is internal and specific to the customer’s use case, a private app authentication method would be appropriate. Private apps allow organizations to create custom integrations for their internal use, granting them secure access to the HubSpot platform’s functionalities without exposing sensitive data or functionalities to external parties. This authentication method ensures that only authorized users within the organization can access and utilize the integration, maintaining data privacy and security. Therefore, a one-to-one integration with a private app authentication method aligns with the customer’s requirements for creating an internal integration to assign contacts to workflows directly.