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Integrating With HubSpot I: Foundations Exam Answers

Integrating With HubSpot I: Foundations Exam Answers

Integrating With HubSpot I: Foundations Exam Answers

HubSpot is a powerful development platform that offers APIs and other tools to help you integrate with and extend HubSpot’s CRM and its different Hubs. Creating quality integrations with HubSpot requires some familiarity with HubSpot’s CRM, its different Hubs, and its API endpoints. In this certification course, we’ll establish a foundation to help you begin integrating with and extending HubSpot.

  • There are 60 questions.
  • The exam takes about 1 hour to complete.
  • You must answer 45 questions correctly to pass.
  • You must wait 12 hours between attempts.
  • You have 3 hours to complete the exam.

Exam URL: https://academy.hubspot.com/courses/integrating-with-hubspot-foundations

 

 

Question:

 

  1. What is the key difference between a one-to-one integration and a one-to-many integration?
  2. What is a commonality of one-to-one and one-to-many integrations?
  3. Which of the following statements about private apps is NOT true?
  4. A customer wants to help their sales team generate new deals through email, which is their primary form of communication with potential customers. They’re evaluating whether they should build a custom solution. What’s the first question you should answer to help them determine next steps?
  5. What does the acronym CRUD stand for?
  6. Select all that apply. What are the different HubSpot account types that developers can use?
  7. Which of the following is NOT a feature of a test account?
  8. True or false? Most HubSpot API endpoints are public and can be accessed using client-side JavaScript.
  9. Which of the following is a good use case for using the Webhooks API?
  10. Fill in the blank: CREATE is to POST as UPDATE is to ____.
  11. When starting a new development project, what’s the biggest benefit to visiting the HubSpot Marketplace as your first step?
  12. True or false? Developers can add associations to custom objects and standard CRM objects.
  13. A customer wants to update a custom object’s associations to be associated with the company object. How should they go about it doing this from the UI, without making a call to the API?
  14. Why are the standard CRM objects closely aligned?
  15. What is the importance of an entity relationship diagram?
  16. What is the importance of an object type’s unique ID?
  17. How many company records can an individual engagement object, such as an email, be associated with?
  18. When making an API call to a standard object, what query parameter must you append to get connected contact records?
  19. True or false? You would have to make another call to the contacts endpoint to get more information on the contacts associated with a company.
  20. Which of the following is a drawback to how API calls return associated contacts object data?
  21. True or false? In most situations, you’ll want to create a one-way bridge to dictate the flow of information between your integrations.
  22. What does delegated authorization mean?
  23. Which of the following is an example of how you interact with OAuth on a daily basis?
  24. True or false? The OAuth endpoint expects the form/urlencoded format instead of JSON.
  25. What is the purpose of an .env file?
  26. What must you first obtain and then add to your OAuth flow (once the authorization expires)?
  27. When working with a private app, you receive the error 403. How would you go about rectifying this error?
  28. When expiring your private app access tokens, how much of a time buffer can you set before the private app token is rotated?
  29. Select all that apply. Which of the following are the different ways you can filter the private app API call logs?
  30. You want to build a private app that can create new custom objects. What scope would you need to give this private app access to?
  31. What are the two things you need to pass along to the axios .get method?
  32. How can you find the API version number for the call you’re using?
  33. True or false? Most HubSpot APIs require you to use either OAuth or private app for authentication.
  34. What is the main purpose of an API rate limit?
  35. What is the main benefit of the HubSpot developer changelog?
  36. Fill in the blank: Apps using OAuth are subject to a limit of ____ requests every 10 seconds.
  37. Which API has a special limit of four requests per second per authentication token?
  38. What is the maximum number of private apps you can create in one account?
  39. Which of the following is NOT a benefit of using a Batch API endpoint?
  40. A customer wants a ticket’s data called on a certain web page to also be available in other parts of the integration. What could you do to ensure you’re not making too many of the same calls to the API?
  41. How does a webhook differ from a traditional API call?
  42. True or false? You can list an integration that receives error responses 7% of the time.
  43. What is the best strategy to avoid receiving 400-level errors?
  44. Which of the following resources would be best to use if you wanted to crowdsource a development question you have?
  45. Why is it best practice to add a delay between automatic, repeated API calls?
  46. What is the key difference between 400- and 500-level errors?
  47. True or false? You can use the dev docs to make test calls to the API.
  48. When would you likely receive a 477 error?
  49. Where would you submit a question regarding a JavaScript error you received within the HubSpot developer Slack?
  50. Fill in the blank: For an integration, the single required parameter is _____.
  51. Why is it recommended to use Axios when making HTTP requests?
  52. True or false? Using a try/catch is recommended in case the API call fails.
  53. What is the difference between a 200 response and a 201 response?
  54. Select all that apply. What are some of the query parameters for standard CRM objects.
  55. What is the purpose of a pug template?
  56. A bike repair shop customer wants to make it easier for their repair technicians to alert customers when a job has been completed. Their repair technicians are busy and don’t have time to send individual messages to their customers. Which of the following is the fastest, easiest potential solution you could offer?
  57. True or false? You must build a Node app to test API calls.
  58. Fill in the blank: const headers = { Authorization: `Bearer ${private_app_token} ‘Content-Type: ______ }
  59. Which of the following is the correct API endpoint for calling the Companies API?
  60. Which of the following is a key reason you should use node packages when building a basic Node app?
  61. What is the purpose of using OAuth in a one-to-many integration?
  62. What is NOT a key benefit of the HubSpot APIs being RESTful APIs?
  63. What HTTP method would you use if you wanted to read the tickets data from a HubSpot account?
  64. Select all that apply. Which of the following is a difference in the way developers and users interact with the CRM?
  65. Select all that apply. What is the purpose of having a pipeline view for deals and tickets?
  66. True or false? A timeline event can be associated with zero contacts.
  67. Where can you find pre-built Postman collections to view and test API calls?
  68. Fill in the blank: There can be many timeline events associated with a contact, but a timeline event cannot be associated with ____ contacts.
  69. Which of the following is NOT a benefit of using OAuth as your authentication flow?
  70. What must the user do to authenticate with OAuth?
  71. Fill in the blank: HubSpot API rate limits vary by authentication method and _____.
  72. What is the key benefit of using a webhook call in a workflow?
  73. What type of HTTP method is a batch API call?
  74. Which of the following is NOT a benefit of using the dev docs?
  75. Fill in the blank: HubSpot API errors are structured to be ______, but it’ll also be helpful for you to recognize some common error response codes when troubleshooting.
  76. A customer has a lot of inbox conversations coming in each day for their service reps. Their reps can sometimes miss questions because of how full it gets. They mainly work in Slack and would prefer if they could answer their customers’ questions without leaving that app. What part of the dev docs could help you create this connection point?
  77. What is NOT one of the benefits of the HubSpot developer community?
  78. How can you set up the idProperty to use a unique parameter, such as an email address, other than the contact record’s ID number?
  79. Which of the following is needed to call a custom property in your integration?
  80. What is the main purpose of a developer account?
  81. A customer wants to create an internal integration that’ll assign a contact directly to a chosen workflow. What type of integration would this be and what type of authentication method would you use?
  82. True or false? You must have a Professional or higher HubSpot account to purchase the API Add-on.
  83. Select all that apply. What are the benefits of having an app monitoring tool in your HubSpot account?
  84. What is the most common cause of a 404 error?
  85. Select all that apply. Which of the following topics can be found on the API-side of the dev docs?
  86. When creating a new object record, how is the new data sent along?
  87. Select all that apply. Which of the following is a benefit of using a promise when working with APIs in a Node App?
  88. In the HubSpot UI, where can you find the other objects associated to an individual contact record?
  89. What account permission level is required to create private apps?
  90. What is the main difference between the dev docs and the knowledge base (KB)?
  91. Which of the following is NOT a way to keep your access token safe?

 

 

 

 

Fill in the blank: There can be many timeline events associated with a contact, but a timeline event cannot be associated with ____ contacts.

By

Fill in the blank: There can be many timeline events associated with a contact, but a timeline event cannot be associated with ____ contacts.

  • the oldest
  • North American
  • zero
  • archived

 

Explanation: The selected answer, ‘zero,’ is correct because it accurately completes the statement and aligns with the fundamental nature of timeline events in contact management systems. In contact management systems like HubSpot, a timeline event represents a specific activity, interaction, or event associated with a contact, such as an email communication, meeting, or website visit. While there can be many timeline events associated with a contact, indicating various interactions and engagements over time, a timeline event cannot be associated with zero contacts. In other words, every timeline event must have at least one associated contact to maintain its relevance and contextual significance within the contact database. The absence of any associated contacts would render the timeline event meaningless or irrelevant in the context of contact management, as there would be no identifiable recipient or participant for the event. Therefore, understanding that timeline events must be associated with at least one contact is essential for ensuring the accuracy and effectiveness of contact management processes and data organization in CRM systems like HubSpot.

In the HubSpot UI, where can you find the other objects associated to an individual contact record?

By

In the HubSpot UI, where can you find the other objects associated to an individual contact record?

  • In the left-hand corner of an individual contact record
  • In the contacts list view
  • In the right-hand column of an individual contact record page
  • In the center column of an individual contact record

 

Explanation: The correct answer is In the right-hand column of an individual contact record page. In the HubSpot user interface (UI), the right-hand column of an individual contact record page typically displays additional information and related objects associated with the contact. This section provides a convenient and accessible way for users to view and manage various entities linked to the contact, such as deals, tasks, engagements, and company associations. By presenting this information directly alongside the contact details, users can easily navigate and interact with related objects without the need to switch between different pages or views. This design choice enhances user experience and productivity by offering a seamless workflow for accessing and managing all relevant data and interactions pertaining to a specific contact within the HubSpot CRM. While the other options mention different sections or views within the HubSpot UI, they do not accurately describe the location where users can find other objects associated with an individual contact record, making them incorrect choices in this context.

 

True or false? You would have to make another call to the contacts endpoint to get more information on the contacts associated with a company.

By

True or false? You would have to make another call to the contacts endpoint to get more information on the contacts associated with a company.

 

 

Explanation: The correct answer is True. In many API architectures, endpoints are designed to provide specific sets of data or resources in response to client requests. In the context of retrieving information about contacts associated with a company, making a call to the contacts endpoint would typically return basic information about those contacts, such as their names or email addresses. However, if additional information about the contacts, such as their job titles, phone numbers, or engagement history, is needed, a separate call to the contacts endpoint or a related endpoint may be required to fetch this supplementary data. This modular approach to API design allows for better organization and efficiency by separating different types of data into distinct endpoints, but it also means that multiple API calls may be necessary to gather comprehensive information about related entities, such as contacts associated with a company. Therefore, the statement is true because obtaining more detailed information about contacts associated with a company typically requires making additional calls to relevant API endpoints.

When making an API call to a standard object, what query parameter must you append to get connected contact records?

By

When making an API call to a standard object, what query parameter must you append to get connected contact records?

 

  • ?properties=contacts
  • ?archived=TRUE
  • ?associations=contacts
  • ?after=contacts

 

Explanation: The selected answer, ’?associations=contacts,’ is correct as it accurately identifies the query parameter that needs to be appended when making an API call to a standard object in order to retrieve connected contact records. In the context of the HubSpot CRM, associations play a crucial role in establishing relationships between different types of records, such as contacts, companies, deals, and tickets. When querying a standard object, such as deals or companies, developers often need to include the associations parameter to specify which associated records they want to retrieve along with the main object. In this case, appending ‘?associations=contacts’ to the API call ensures that the response includes the connected contact records associated with the queried standard object. This allows developers to retrieve comprehensive data sets that include all relevant information needed for their integration or application. By understanding and utilizing the associations parameter effectively, developers can ensure that their API calls return the desired data structure, enabling seamless integration and interaction with the HubSpot CRM and its associated records. Therefore, recognizing the importance of appending ‘?associations=contacts’ when making API calls to retrieve connected contact records is essential for developers working with the HubSpot API to access and manage customer data efficiently and accurately.

Where can you find pre-built Postman collections to view and test API calls?

By

Where can you find pre-built Postman collections to view and test API calls?

  • The HubSpot developer Slack
  • Within your HubSpot account
  • The HubSpot developer community
  • The HubSpot developer documentation

 

Explanation: The correct answer is The HubSpot developer documentation. In software development, particularly when working with APIs, Postman collections serve as valuable resources for developers to explore, understand, and test various API endpoints and functionalities. These collections provide pre-built requests organized in a structured manner, allowing developers to quickly access and execute API calls without needing to manually construct each request. The HubSpot developer documentation is an essential repository where developers can find such pre-built Postman collections tailored specifically for integrating with HubSpot’s APIs. These collections contain a comprehensive set of API endpoints, along with detailed documentation and examples, enabling developers to efficiently explore the capabilities of HubSpot’s APIs, understand their parameters and usage, and test API calls directly within the Postman environment. Accessing pre-built Postman collections through the HubSpot developer documentation streamlines the development process, accelerates API integration efforts, and facilitates the creation of robust and reliable integrations with HubSpot’s platform. While the other options may provide valuable resources and support for developers, such as community forums or Slack channels, they do not specifically offer pre-built Postman collections for API testing and exploration, making them less suitable for this particular purpose compared to the dedicated developer documentation provided by HubSpot.

True or false? A timeline event can be associated with zero contacts.

By

True or false? A timeline event can be associated with zero contacts.

 

  • True

 

  • False

 

Explanation: The correct answer is False. In most CRM systems and organizational contexts, a timeline event is typically a record of a specific interaction, communication, or activity related to a contact, customer, or prospect. Therefore, it is essential for a timeline event to be associated with at least one contact to accurately reflect the interaction it represents. This association ensures that the event is linked to the appropriate individual or entity within the CRM system, allowing for effective tracking of interactions and fostering a comprehensive understanding of the relationship history between the organization and its contacts. If a timeline event could be associated with zero contacts, it would undermine the purpose of the CRM system, which is to centralize and organize information about customer interactions and engagements. Thus, the statement is false because a timeline event should always have at least one associated contact to maintain the integrity and relevance of the data within the CRM system.