A customer wants a ticket’s data called on a certain web page to also be available in other parts of the integration. What could you do to ensure you’re not making too many of the same calls to the API?
- Cache the data on the first call and then grab the data from the cache on subsequent uses.
- Use a batch API to call the data multiple times with one endpoint.
- Write an automation with a webhook API that’ll call the data on subsequent uses.
- Restrict the data to only appear on certain web pages.