True or False: Your Growth Plan Template should be saved in the CRM and not shared with your customer until your meeting.
- True
- False
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HubSpot Objectives-Based Onboarding Answers
This certification offers a deep dive into becoming a strategic advisor, project manager and, growth planner when executing the Objectives-Based Onboarding methodology for HubSpot Solutions Partners. Learn how to how onboard your customer as HubSpot does by making your customer’s priorities, your priorities during onboarding, so that you can both accomplish your goals faster.
Exam:
Questions:
Why is it important to engage multiple stakeholders in multi-product onboarding engagements?
During onboarding, the onboarding specialist acts as a ____ and ____ for the client.
The top two reasons for customer churn are:
Which of the following did NOT lead to the creation of Objectives-Based Onboarding at HubSpot?
What signifies the completion of Objectives-Based Onboarding?
Without Objectives-Based Onboarding implemented at your Solutions Partner organization:
With Objectives-Based Onboarding implemented at your Solutions Partner organization:
Which of the following is NOT a primary goal of the kickoff call?
The kickoff call agenda consists of which of the following points? Select all that apply.
After the kickoff call, how frequently should the onboarding reps schedule meetings?
The majority of your Objectives-Based Onboarding customer engagements can be categorized as:
In the context of Objectives-Based Onboarding, growth planning is:
When should the growth plan call be scheduled?
What are the two sections of the Growth Plan Template?
Which of the following is not an agenda item in the growth plan call?
Customer onboarding is defined as:
The goal of the kickoff call is always going to be:
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True or False: Your Growth Plan Template should be saved in the CRM and not shared with your customer until your meeting.
By vmartinez
During the growth plan call, be prepared to connect specific recommendations you have for their long-term growth to:
By vmartinez
What are the two sections of the Growth Plan Template?
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When should the growth plan call be scheduled?
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In the context of Objectives-Based Onboarding, growth planning is:
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True or False: Every customer who has experienced Objectives-Based Onboarding at HubSpot can be organized into our three project management personas.