vmartinez

 

Fill in the blank: The more ________ data you use to train a chatbot, the more effective your chatbot will be at answering queries accurately and efficiently.

 

Select the correct answer, then submit.

 

• Relevant
• Generic
• Basic

 

 

Which of the following are the benefits of using chatbots for customer service?

 

Select the 3 correct answers, then submit.

• Instant responses to customer queries
• Requires constant manual input to function
• 24/7 availability
• Reduces the need for human agents to handle routine tasks

 

 

True or False: Chatbots are only useful for simple yes/no queries.

 

Select the correct answer, then submit.

 

• True

 

• False

 

 

Which of the following statements about app development options is correct?

 

Select the correct answer, then submit.

• App builder platforms are easy to use and require no coding skills.
• Hiring an agency is the cheapest option.
• In-house development is best suited for most businesses.

 

 

Fill in the blank to complete the statement about Progressive Web Apps (PWAs)

Progressive Web Apps provide an app-like experience without the need to  ____________.

 

Select the correct answer, then submit.

• Login
• Subscription
• Download

 

 

Match the mobile app feature to its benefit.

Select each box and choose the correct option, then submit.

 

• Push notifications – Engages users in real-time
• Loyalty programme – Increased brand loyalty
• Simplified checkout – Seamless and convenient experience