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What key information should you track about your prospect objections to learn from, practice, and anticipate them?

 

• The prospect persona
• The common goal related to the objection
• The common challenge that impedes the goal
• The solution you recommended
• The objection
• All of the above

 

Solutions Partner Sofia completed a successful solution demo call with her main point of contact, Prospect Peter, and four additional stakeholders. According to this course, what are the benefits of sending the follow-up email to all five attendees? Select all that apply.

 

• Each stakeholder has access to the same, valuable
• Each stakeholder can see that what was discussed in the solution demo call is reinforced in the email.
• She does not need to include a summary of the conversation because each stakeholder was present for the
• She expands the opportunity to talk with more stakeholders and garner more buy-in.
• She demonstrates how she educates and solves for the

 

According to this course, what is a recommended subject line format for a follow-up email?

 

• [Clever subject line] | [Emoji]
• [Who/What the event was] | [What’s inside the email]
• [What’s inside the email] | [Names of stakeholders on the call]
• [Who/What the event was] | [Next steps]

 

Which of the following are examples of the benefits of sending a timely follow-up email after a solution demo call outlined in this course? Select all that apply.

 

• You can provide additional resources.
• You can reinforce the positive outcome of
• You can recommend additional solutions and packages you didn’t discuss during the solution demo call.
• You can summarize the most important aspects of the solution demo
• You can skip the business considerations stage of the HubSpot sales

 

After a solution demo call, when should you follow up with a prospect?

 

• Within one week
• Within three days
• Within 12 hours
• No specified time

 

Fill in the blank: The               step of the LAER® method is where you’ll uncover the true meaning behind the prospect’s objections by seeking clarification and understanding with a question.

 

• Learn
• Acknowledge
• Address
• Explore
• Respond