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If this issue requires escalation, where should you escalate first? Select 1 answer, then submit.

If this issue requires escalation, where should you escalate first? Select 1 answer, then submit.

From the customer, you’ve managed to collect the following screenshots:

1. The customer’s managed Google Play console

2. Device’s Play Store

3. The list of organization IDs in the Developer Google Play Console

4. Package ID

With this information, we can determine that… Select 1 answer, then submit.

(A) The Play Console isn’t listing the package ID

(B) The DPC has not been properly downloaded to the device

(D) The package ID is incorrect

How could you rule out the following watchpoints? Select each box and make a selection, then submit.

Select/bind EMM – Is the enterprise still bound?

Select OS version/device – Is the application supported by the OS / device?

Create/sync users or groups – Is the application assigned to the correct users and/or groups?

Upload apps – Is the private app published and targeting your enterprise?

Approve/assign apps – Is the user able to find and install from the Play store?

Set managed config – Is the app configured correctly?

Update apps/device – Did the developer update the app and ask for additional permissions?

Select the watchpoints that apply to application troubleshooting. Select 7 answers, then submit.

The seven answers are:

Which of the following tools could you use to test James’ application problem? Select 2 answers, then submit.

Which of the following information would be appropriate to gather from James? Select 4 answers, then submit.

The four answers are: