vmartinez

Your customer is reporting that users can enable Bluetooth, despite having set a company-wide policy that should disable Bluetooth. Which of the following would you choose to troubleshoot this policy issue? Select the two correct answers.

 

• (A) Select OS version/device
• (B) Set managed config
• (C) Provision device
• (D) Set device policies

 

Your customer is trying to enroll Pixel 3 phones using zero-touch enrollment. Despite the device having an active connection to WiFi or data, the DPC isn’t downloading. Which is the appropriate troubleshooting step to take next?

 

• (A) Verify that the IMEIs in the zero-touch portal match the phones they are using
• (B) Verify that the users have been correctly configured on the EMM console
• (C) Verify the DPC Extras are complete and correct
• (D) Verify that the device is running Android 7 or above

 

Users are reporting an issue on their devices. You ask your customer to pull some logs from an affected device, but their device policy is preventing them from capturing the requested logging. Which of the following policies enables/disables a user’s ability to generate Android bug reports?

 

• (A) DISALLOW_TROUBLESHOOTING_TOOLS
• (B) DISALLOW_DEBUGGING_FEATURES
• (C) ENABLE_ADB_DEBUG
• (D) FREE_THE_LOGS

 

One of your users is experiencing issues with their device. As their IT Admin, you need to retrieve the logs from the affected devices to troubleshoot this issue. Which one of the following approaches should you take, according to Google’s best practices?

 

• (A) Download a “log retriever” application, then email the logs to yourself
• (B) Plug the device into a computer and retrieve the logs by running adb bugreport in a terminal
• (C) Go into developer mode on the device, and download the logs to the device internal storage
• (D) Factory reset the device and restore the user configuration to verify if the issue persist

 

A customer is uploading a new application to Google Play and wants to reuse the Application ID of another unlisted app. What is the expected behavior?

 

• (A) Google Play will silently replace the old application with the new application
• (B) As long as the old app is unlisted, Google Play will allow upload of the new app, which reuses the same Application ID
• (C) Google Play will automatically generate a new Application ID and allow the app to be uploaded
• (D) The application will be rejected because Google Play only allows a single instance of an Application ID

 

Using the bug report provided, please identify three non-System apps on the device. Copy and paste the following link to open bug report 2:

 

http://tiny.cc/occwcz

 

• (A) Docs, Translate, Keep
• (B) Chrome, Gmail, YouTube
• (C) Calendar, Quicksearchbox, Camera
• (D) Documents UI, Messaging, HTML Viewer