vmartinez

A customer is reporting an issue when provisioning devices through zero-touch. By following the problem-solving framework, you have concluded that the core issue is related to the IMEIs. Whom would you contact to help resolve this?

 

• (A) EMM
• (B) Reseller/carrier
• (C) OEM
• (D) Customer’s procurement team

 

A new customer is looking to enroll dedicated devices running Android 7.0. Which methods of provisioning could they use to enroll the devices? Select the three correct answers.

 

• (A) NFC
• (B) QR Code
• (C) Zero-touch
• (D) EMM Identifier

 

An Independent Software Vendor (ISV) has developed a private app for your customer. They uploaded it through the Google Play developer console, but your customer does not see it in their managed Google Play store. After doing some troubleshooting, you realize that the ISV has not correctly assigned the app in the Google Play console. Which of the following identifiers should you provide to the ISV so that they can assign the app correctly?

 

• (A) Organization ID
• (B) Device ID
• (C) Company ID
• (D) User ID

 

Using the bug report provided, please identify three apps installed in the work profile. Copy and paste the following link to open bug report 1:

 

http://tiny.cc/2dawcz

 

• (A) YouTube, Docs, Chrome
• (B) Sheets, Gmail, Files by Google
• (C) Dropbox, Translate, Skype
• (D) Keep, Slides, Earth

 

You identified an issue with a device and pulled a bug report. Your next step is to share the bug report with the EMM provider. Which of the following aligns with Google’s recommended best practice for sharing bug reports?

 

• (A) Delete any user identifiable data from the bug report, then share it with your EMM provider
• (B) Upload the bug report to a cloud storage provider and share it with individuals who need access to the content
• (C) Email the bug report to Google support
• (D) Do a screensharing session to show the EMM provider the bug report

 

Users are reporting that they are seeing the consumer Play Store on their fully managed work devices. Which of the following would be valid troubleshooting steps for this issue? Select the two answers that apply.

 

• (A) Verify that the EMM is still bound to the user’s company
• (B) Verify that the IT admin has uploaded the company’s apps to the Google Play Developer Console
• (C) Ensure that the IT admin has set an application allowlist instead of allowing an open Play Store
• (D) Ensure that the IT admin has set the correct managed configuration for the Google Play Store