Fill in the blank: ________ is a customer satisfaction benchmark that measures how likely your customers are to recommend you to a friend.
- Learning loop
- Net promoter score
- Training quality score
- Detractors
Sending your attendees an email that includes a list of things they can and cannot bring to the training, an agenda, and any workbooks they’ll need is an example of which type of pre-training email?
Sending your attendees an email that includes a list of things they can and cannot bring to the training, an agenda, and any workbooks they’ll need is an example of which type of pre-training email?
- An email that creates excitement and sets expectations for your workshop.
- An email that creates the educational space you’ll need.
- An email that recaps the most important information.
- An email that learns more about your attendees.
True or false? You should reach out to attendees who leave positive feedback to see if they would be willing to share a testimonial on your training.
True or false? You should reach out to attendees who leave positive feedback to see if they would be willing to share a testimonial on your training.
- True
- False
True or false? In-person classroom trainings tend to have a larger audience and have less one-on-one interaction between the student and instructor than in-person workshop trainings.
True or false? In-person classroom trainings tend to have a larger audience and have less one-on-one interaction between the student and instructor than in-person workshop trainings.
- True
- False
Which of the following factors impact the price of your training?
Which of the following factors impact the price of your training?
- Your experience and expertise
- Your expenses
- Your attendees
- All of the above
True or false? In-person classroom trainings can help your agency generate new leads, since they can be open to the public.
True or false? In-person classroom trainings can help your agency generate new leads, since they can be open to the public.
- True
- False