Questions

Using the bug report provided, please identify three apps installed in the work profile. Copy and paste the following link to open bug report 1:

 

http://tiny.cc/2dawcz

 

• (A) YouTube, Docs, Chrome
• (B) Sheets, Gmail, Files by Google
• (C) Dropbox, Translate, Skype
• (D) Keep, Slides, Earth

 

You identified an issue with a device and pulled a bug report. Your next step is to share the bug report with the EMM provider. Which of the following aligns with Google’s recommended best practice for sharing bug reports?

 

• (A) Delete any user identifiable data from the bug report, then share it with your EMM provider
• (B) Upload the bug report to a cloud storage provider and share it with individuals who need access to the content
• (C) Email the bug report to Google support
• (D) Do a screensharing session to show the EMM provider the bug report

 

Users are reporting that they are seeing the consumer Play Store on their fully managed work devices. Which of the following would be valid troubleshooting steps for this issue? Select the two answers that apply.

 

• (A) Verify that the EMM is still bound to the user’s company
• (B) Verify that the IT admin has uploaded the company’s apps to the Google Play Developer Console
• (C) Ensure that the IT admin has set an application allowlist instead of allowing an open Play Store
• (D) Ensure that the IT admin has set the correct managed configuration for the Google Play Store

 

Your customer is reporting that users can enable Bluetooth, despite having set a company-wide policy that should disable Bluetooth. Which of the following would you choose to troubleshoot this policy issue? Select the two correct answers.

 

• (A) Select OS version/device
• (B) Set managed config
• (C) Provision device
• (D) Set device policies

 

Your customer is trying to enroll Pixel 3 phones using zero-touch enrollment. Despite the device having an active connection to WiFi or data, the DPC isn’t downloading. Which is the appropriate troubleshooting step to take next?

 

• (A) Verify that the IMEIs in the zero-touch portal match the phones they are using
• (B) Verify that the users have been correctly configured on the EMM console
• (C) Verify the DPC Extras are complete and correct
• (D) Verify that the device is running Android 7 or above

 

Users are reporting an issue on their devices. You ask your customer to pull some logs from an affected device, but their device policy is preventing them from capturing the requested logging. Which of the following policies enables/disables a user’s ability to generate Android bug reports?

 

• (A) DISALLOW_TROUBLESHOOTING_TOOLS
• (B) DISALLOW_DEBUGGING_FEATURES
• (C) ENABLE_ADB_DEBUG
• (D) FREE_THE_LOGS