Questions

 

How should you use the HubSpot Certified Trainer resources during the develop phase?

 

• Use the provided resources as the foundation for your training, but add your own examples, stories, and experience to the content.
• Use the provided resources exactly as they are — don’t change anything.
• Only use the provided resources if you don’t have any of your own original content.

 

 

Fill in the blank: _______________ is a friendly, harmonious relationship; a relationship characterized by agreement, mutual understanding, or empathy that makes communication possible or easy.

 

• Friendship
• Professionalism
• Communication
• Rapport

 

 

Fill in the blank: Most adults want to understand the _______ before making a decision.

 

• why
• what
• how
• when

 

 

Fill in the blank: “Do you have any questions?” is an example of a ___________ question.

 

• clarifying
• open-ended
• close-ended
• classroom

 

 

Fill in the blank: Clear communication and understanding leads to ___________.

 

• happy students
• students reaching the learning objectives
• more students signing up for your future classes

 

 

True or false? Adult learners prefer training that focuses on real-life problems and tasks, as opposed to academic material.

 

• True

 

• False