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Home » HubSpot Solutions Partner Answers » A HubSpot Marketing Hub Professional customer you’re working with has a campaign prepared to send 25,000 emails on a contact tier of 2,000. What contact tier is required at their subscription level to successfully execute their email strategy?

A HubSpot Marketing Hub Professional customer you’re working with has a campaign prepared to send 25,000 emails on a contact tier of 2,000. What contact tier is required at their subscription level to successfully execute their email strategy?

By vmartinez

A HubSpot Marketing Hub Professional customer you’re working with has a campaign prepared to send 25,000 emails on a contact tier of 2,000. What contact tier is required at their subscription level to successfully execute their email strategy?

  • 2,000
  • 7,000
  • 12,000
  • 17,000

 

Explanation:

For a HubSpot Marketing Hub Professional customer, email limits are tied to the contact tier and the total number of email sends allowed per month. Here’s how to determine the appropriate contact tier:

Key Details for Marketing Hub Professional:

  1. Email Send Limit: Customers can send 10x their contact tier in emails per month.
    • Example: A 2,000-contact tier allows for 20,000 email sends per month.
  2. Planned Email Sends:
    The customer plans to send 25,000 emails, which exceeds the 20,000-email limit of their current 2,000-contact tier.

Required Contact Tier:

To send 25,000 emails, the customer would need to upgrade their contact tier as follows:

  • 2,500-contact tier allows for 25,000 email sends per month (2,500 x 10).

Recommendation:

The customer should upgrade to the 2,500-contact tier or higher to ensure their email campaign can proceed without exceeding monthly send limits.

 

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