Scenario: Your sales team is currently tracking the following information about your prospects’ objections: the prospect persona, the objection, and the solution you recommended. According to this course, which of the following key pieces of information should your team also track about your prospects’ objections? Select all that apply.
- The common goal related to the objection
- The time of the objection
- The common challenge that impedes the goal
- The LAER® process used to handle the objection