In the 1970s, research suggested that “people have conversations to accomplish some combination of two major goals.” Which two of the following are those goals? Select all that apply.
Explanation: In the 1970s, research suggested that ‘people have conversations to accomplish some combination of two major goals,’ which are Information exchange (learning) and Impression management (liking). These two goals represent fundamental aspects of human communication and interaction. Information exchange involves the sharing and acquisition of knowledge, ideas, and experiences, enabling individuals to learn and expand their understanding of the world. This goal drives conversations aimed at seeking information, solving problems, and exchanging insights. On the other hand, impression management involves the strategic presentation of oneself to create a favorable impression on others and establish positive relationships. This goal motivates individuals to convey specific traits, attitudes, and emotions to shape how they are perceived by others, fostering social connections and interpersonal bonds. Understanding these dual objectives provides valuable insights into the dynamics of human communication and highlights the multifaceted nature of conversational interactions, encompassing both the pursuit of knowledge and the cultivation of social relationships. Therefore, recognizing information exchange and impression management as key goals of conversation enhances our understanding of human behavior and communication patterns, informing strategies for effective interpersonal communication and relationship-building.