Scenario: You work for a company called PetSpot that sells animal supplies. Which of the following audiences would be the best to target on social media at the awareness stage of the buyer’s journey?
People who have previously interacted with one of your digital ads
A lookalike audience based on your existing customers
People who have previously visited your website
An audience based on people who have watched your company’s YouTube videos
Explanation: At the awareness stage of the buyer’s journey, targeting a lookalike audience based on your existing customers would be the best strategy for PetSpot, a company selling animal supplies. This option is correct because a lookalike audience comprises individuals who share similar characteristics and behaviors with PetSpot’s existing customers. Targeting this audience allows PetSpot to reach potential customers who are likely to be interested in their products but may not yet be aware of the brand. By leveraging the traits and preferences of their current customer base, PetSpot can effectively expand its reach and introduce its offerings to new prospects who are more inclined to engage with the brand. This approach maximizes the potential for brand exposure and awareness among individuals who are most likely to have an interest in PetSpot’s products, making it the optimal audience to target at the awareness stage of the buyer’s journey on social media. In contrast, targeting people who have previously interacted with digital ads, visited the website, or watched YouTube videos may be more suitable for later stages of the buyer’s journey when prospects are already familiar with the brand and its offerings. Therefore, focusing on a lookalike audience based on existing customers aligns with the goal of raising awareness and attracting potential customers to PetSpot’s products and services.