[Troubleshooting] A group of users at Altostrat is suddenly unable to access their Gmail accounts. You suspect an issue with their organizational unit (OU) settings. How would you investigate and resolve this? Select two that apply, and then click Submit.

[Troubleshooting] A group of users at Altostrat is suddenly unable to access their Gmail accounts. You suspect an issue with their organizational unit (OU) settings. How would you investigate and resolve this?

Select two that apply, and then click Submit.

 

• Contact Google Workspace support for assistance
• Temporarily move the affected users to a different OU
• Check the OU settings to ensure Gmail is enabled for the affected users
• Review the Admin Console audit logs for any recent changes to the OU
• Reset the passwords for the affected users