What are three ways that you can help build a better consumer experience to drive action? Choose three.
- Let shoppers buy online and pick up in-store.
- Provide relevant and up-to-date information, such as store address, hours, locations, and in-stock products.
- Simplify the shopping experience by providing minimal information.
- Adopt a single channel experience (online only or offline only).
- Offer an easy checkout process.
Explanation:The correct answers are **Provide relevant and up-to-date information, such as store address, hours, locations, and in-stock products**, **Offer an easy checkout process**, and **Let shoppers buy online and pick up in-store**. These strategies contribute to building a better consumer experience that drives action by enhancing convenience, transparency, and satisfaction. Providing relevant and up-to-date information, such as store details and product availability, helps consumers make informed purchasing decisions and reduces friction in the shopping process, ultimately increasing the likelihood of conversion. Offering an easy checkout process streamlines the transactional experience, reducing cart abandonment rates and improving overall customer satisfaction. Additionally, enabling options like buy online and pick up in-store combines the convenience of online shopping with the immediacy of in-store pickup, catering to diverse consumer preferences and enhancing the overall shopping experience. By implementing these strategies, businesses can create a consumer-centric approach that fosters engagement, loyalty, and ultimately drives action towards desired outcomes.