Read Julio’s objection and choose a response. Your choices affect whether the seller Ofelia handles the objection successfully. To complete this module, you must answer the scenario-based question correctly to move forward.
Hi Ofelia. I had a chance to think about your proposal. Implementing appointment setting on our Google Maps implementation can probably help us get to our business goal of 10% growth
Sounds like the solution Ofelia proposed is out of scope for the customer. How should Ofelia respond to Julio’s objection?
- Ah, I understand. In the past when I’ve experienced scope issues, I’ve found that it’s often an issue of prioritization. Is there any way you can get the team to prioritize this?
- Ah, I understand. I’m curious — since 90% of your conversions come from mobile, how will streamlining how visitors make appointments using Autocomplete impact your business goals for the year?