You receive a text message on your personal device from your manager stating that they cannot access the company’s secured online database. They’re updating the company’s monthly party schedule and need another employee’s birth date right away. Your organization’s policies and procedures state that employee information should never be accessed or shared through personal communication channels. What should you do?
- Request identification from your manager to ensure the text message is authentic; then, provide the birth date.
- Respectfully decline, then remind your manager of the organization’s guidelines.
- Give your manager the employee’s birth date; a party is a friendly gesture.
- Ask your manager to provide proof of their inability to access the database.