Scenario: Bright1980 (a fictitious company) is a large enterprise retail company that sells trendy clothing to a target audience of 24- to 45-year-olds. The company’s contract with another cloud provider is up for renewal in six months. After qualifying the customer and conducting research about the industry and company, you meet with a few executives from Bright.  After sharing the insights you’ve gathered from your research on their industry, company, and current cloud provider situation. Which of the following approaches is the best way to begin to identify the appropriate solution for the customer?

 

Scenario: Bright1980 (a fictitious company) is a large enterprise retail company that sells trendy clothing to a target audience of 24- to 45-year-olds. The company’s contract with another cloud provider is up for renewal in six months. After qualifying the customer and conducting research about the industry and company, you meet with a few executives from Bright.  After sharing the insights you’ve gathered from your research on their industry, company, and current cloud provider situation. Which of the following approaches is the best way to begin to identify the appropriate solution for the customer?

 

Select the correct option, and then click Submit.

• Ask the customer about their current cloud provider situation and ask the customer to speak more about their level of satisfaction with the other cloud provider.
• Ask the customer to tell you more about their business needs and objectives.
• Tell the customer how Google Cloud solutions can help their business.
• Tell the customer all about cloud technology and Google Cloud.