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Home » 考試答案:Google Ads 評估認證。問題、答案和詳細解釋。- Chinese traditional (ZH-TW) » 小瑪擁有一間生意興隆的瑜伽教室,頗受當地大學生歡迎。客戶每天都會打來詢問課程時間、名額和價格,讓她的員工應接不暇。小瑪想要使用 Google 我的商家向客戶提供所需資訊,這樣員工就不用一直回應來電。 Google 我的商家的哪一項功能可以幫助瑪莉達成這個目標?

小瑪擁有一間生意興隆的瑜伽教室,頗受當地大學生歡迎。客戶每天都會打來詢問課程時間、名額和價格,讓她的員工應接不暇。小瑪想要使用 Google 我的商家向客戶提供所需資訊,這樣員工就不用一直回應來電。 Google 我的商家的哪一項功能可以幫助瑪莉達成這個目標?

By vmartinez

小瑪擁有一間生意興隆的瑜伽教室,頗受當地大學生歡迎。客戶每天都會打來詢問課程時間、名額和價格,讓她的員工應接不暇。小瑪想要使用 Google 我的商家向客戶提供所需資訊,這樣員工就不用一直回應來電。 Google 我的商家的哪一項功能可以幫助瑪莉達成這個目標?

 

  • Google 我的商家通知工具能讓她設定語音自動電話,向來電者進行說明。
  • Google 我的商家訊息可讓她透過文字訊息,迅速回應客戶的問題。
  • Google 我的商家客服中心能讓她記錄客戶的訊息,並轉交專家處理。
  • Google 我的商家轉接工具能讓她決定要將來電者轉接至哪個電話和裝置。

 

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Filed Under: 考試答案:Google Ads 評估認證。問題、答案和詳細解釋。- Chinese traditional (ZH-TW)

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        • Optimize performance
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