vmartinez

 

When should the value-based demo occur?

 

• After the business considerations stage of the HubSpot sales process
• After you complete the connect and discovery stages of the HubSpot sales process
• Before you collect information about the prospect’s business, goals, and challenges
• During the business considerations stage of the HubSpot sales process

 

 

During the discovery call, your prospect indicates that he is looking for a way to prove ROI for his service team. Which HubSpot tools should you demo?

 

• Surveys
• Knowledge Base
• Service Analytics
• Customer Portal

 

 

Service Hub is customer service software that helps you do all of the following except what?

 

• Deepen customer relationships
• Connect to the front office
• Drive team efficiency
• Close deals faster

 

 

Fill in the blank: When trying to identify a Service Hub and Marketing Hub cross-sell opportunity, if you hear your prospect say __________, you may have a good fit

 

• “I’m trying to uncover customer sentiment”
• “I want my team to create viral videos”
• “We’re trying to post more content on all channels”
• “How can I get deals to close faster”

 

 

Fill in the blank: One of the biggest challenges for sales teams is the time lost during ____.

 

• the operations to sales handoff
• the service to sales handoff
• the marketing to sales handoff
• the sales to service handoff

 

 

Which of the following is NOT part of a value-based demo call?

 

• Review goals, plans, challenges, and timeline
• Open up time for questions
• Deliver a value-based demo tailored to customer needs
• Customer signs the contract