vmartinez

If you were unable to resolve the QR code issue, where should you first escalate? Select 1 answer, then submit.

 

• (A) Carrier/reseller
• (B) OEM
• (C) EMM

 

Which of the following additional steps should you take to try and resolve the issue? Select 2 answers, then submit.

 

• (A) Try regenerating the code
• (B) Test to see if NFC will work instead
• (C) Try on a different WiFi network, or using mobile data
• (D) Reach out to a carrier/reseller for additional support

 

Which watchpoints can be ruled out?

 

Select and bind your EMM – Does the EMM you use support QR Code provisioning?

Select OS version/device – Does the device support QR code enrollment?

Create/sync users or groups – Is the user set up to be able to enroll devices?

Configure provisioning – Are the DPC extras specified in the QR code valid?

Provision device – Does the device have network connectivity in order to download the DPC?

 

Select the watchpoints that apply to provisioning troubleshooting. Select 5 answers, then submit.

 

The five answers are:

• Select/bind EMM
• Provision device
• Select OS version/device
• Create/sync users or groups
• Configure provisioning

 

When gathering data, both _____________and Android Management API Quickstart Colab can be used to test various enrollment methods. Select 1 answer, then submit.

 

• (A) Android Management Experience

 

• (B) TestDPC

 

The enrollment process should start after the device reads the QR code. Is this behavior: Select 1 answer, then submit.

 

• (A) Expected

 

• (B) Observed